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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The company were very good in their dealings with me - there was a slight computer hiccup to begin with but they contacted me very quickly and explained. Delivery was extremely fast as they had the it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am so happy with the urn I purchased from Urns for Ashes. I bought the large handmade glass sphere in the gold colour and it is even more beautiful than the photographs. I was concerned about the de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This urn is so exceptionally crafted ordered ginger jar for two people. Helped my mum through her grief knowing she can be with dad when her time comes. Excellent quality, great service fast delivery.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Outstanding personal service. Our urn didn't arrive in time for our trip to Scotland (we ordered it last minute). Darren pulled out all the stops and sent another one (without charge) up to our holi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de cremación
  2. Mayorista de cerámica
  3. Proveedor de ataúdes
  4. Grabador
  5. Servicio funerario para mascotas

Escrito por la empresa

UrnsForAshes.co.uk are a family run, UK independent supplier and manufacturer of urns for ashes and memorials. Every care is taken to source only the very best products for our customers and we pride ourselves on being able to offer personalised products to help families create the perfect, lasting memorial.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Highly recommend

I cannot recommend urns for ashes enough. The initial urn was damaged in transit despite considerable packaging. I received an email from Darren almost immediately, confirming that a replacement would be despatched the next day (10pm email).
Upon arrival of my pristine Urn, I couldn’t fail to be impressed by its quality.

9 de abril de 2021
Opinión espontánea
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Respuesta de UrnsForAshes.co.uk

Thank you Garry. It was a pleasure to be able to help
Best Wishes

Valorada con 5 estrellas sobre 5

5 star service

Seller went above and beyond. 5 star customer service and the quality was beyond what I could have expected.

24 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impeccable service, Kind and Helpful. Highly recommend.

At a time when you definitely don't want any hitches, I had a horrendous experience with another company. They were rude and uncompassionate, they took my money when they didn't even have the item in stock. I went to Darren and he was so kind and helpful. He had my item in stock and watched for my order to come in and sent it out the very next day. His customer service is impeccable and he is true to his word. My Husbands Urn arrived today and it is more beautiful than the photos give credit. I would most definitely recommend Darren and Urns for Ashes to anyone. He somehow managed to take the horrendous experience I had away, and made everything more bearable again. My husband would have been very happy too Darren. Thank you.

29 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you

I would just like to say how pleased I am with the angels urn and to say thank you for such prompt delivery. I have had my mum’s ashes placed in the urn and it now sits in my garden which I am finding a great comfort. Thank you so much to Darren for all his help and assistance.

8 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a wonderful memorial

We lost our beautiful Saffy the Staffie in July and searched high and low for a befitting tribute in her memory and a place to keep her ashes. Darren was truly wonderful, he communicated with me the whole time to ensure our needs were met and sent the memorial well packaged in a super fast time. We are absolutely thrilled with the result, the instructions are clear and it has enabled us to put her in her favourite place in our garden and we can see her from most parts of the house, look at her and remember the wonderful memories we shared together. It is excellent quality and I think a wonderful memorial and tribute to a beautiful doggie. Thank you Darren and I really wish you every success with your business particularly during these difficult and unsettling times you have made us both very happy.

20 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Service, thanks so much.

I just wanted to thank Darren so much for all he has done over the last couple of weeks for me and my family. He went above and beyond what I would have ever expected him to do, and I can't recommend him highly enough. It's so important in this situation when emotions are high and there seems so much to do; Darren made it simple. Thank you so much.

12 de octubre de 2020
Opinión espontánea
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Respuesta de UrnsForAshes.co.uk

Jill, thank you for your kindness and patience. I feel honoured to have been able to help in a small way
Thank you!
Darren

Valorada con 5 estrellas sobre 5

Absolutely incredible, cannot recommend enough

What a fantastic company and a special thank you to Darren! You really went above and beyond, your customer service is something we’ve never experienced before. These are difficult times, however you still managed to give outstanding service. Cannot recommend enough. Thank you so much.

12 de octubre de 2020
Opinión espontánea
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Respuesta de UrnsForAshes.co.uk

It was a pleasure to be able to help. Thank you so much for your kindness
I wish you and your family the best
Darren

Valorada con 1 estrellas sobre 5

Very disappointed

Very disappointed. Dealt with Darren with my enquiry who said he would try and see what he could do to help me. Did not hear anything back from him, so e-mailed him. Still no contact from him. The least he could have done was to contact me either way. Very poor customer service.

1 de agosto de 2020
Opinión espontánea
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Respuesta de UrnsForAshes.co.uk

Julie, I'm so sorry. As you can see from previous reviews I do my utmost to ensure I do all I can to help. I'm so sorry for the delay in replying to your enquiry, as you can imagine COVID had a huge impact on how we transport ashes overseas and the process was taking longer than usual, especially because I was being told that access to your island was completely restricted.
I'm so sorry I couldn't help on this occasion, but I'm here if there is anything else I can do. (I'm still looking for a solution)
Best Wishes to you and your family

Valorada con 5 estrellas sobre 5

Excellent service

Darren was very helpful with questions I had before ordering my daughters urn and it came a lot quicker than expected. I am so happy with it and it looks so much better in person. I would highly recommend to anyone looking for that extra special urn.

23 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best service during the most difficult time

Where to start? I stumbled across Urns for Ashes whilst searching for something special for mum. From the first moment I made contact with Darren, to enquire if he could customise a design, he has been fantastic. Sourcing us the exact type of urn in the exact colour and size we wanted, along with a matching keepsake. Darren made it happen and was first class in keeping in touch along the way. The icing on the cake was sending out the urns for review prior to payment, another added touch was the decorative boxes the urns came in. Finally in terms of price everything was more than reasonable based on what I've seen advertised elsewhere.

We can not recommend Urns for Ashes enough, Darren made a difficult time so much simpler.

23 de julio de 2020
Opinión espontánea
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Respuesta de UrnsForAshes.co.uk

wow, thank you so much Andrew for the lovely review. I'm honoured to have been able to help you at such a difficult time.
I wish you and your family nothing but the best
Darren

Valorada con 5 estrellas sobre 5

Heart Keepsake Urn.

Fantastic customer service from Darren, with a personal touch. The heart keepsake urn is of the highest quality & received in a beautiful keepsake box. I am about to order a 2nd heart keepsake from them. 5 stars for all areas. I highly recommend them.

21 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was extremely impressed with the…

I was extremely impressed with the service we received.
The urn we ordered is beautiful, and packaged very well. It was delivered on time and with no issues at all.
We would highly recommend using urns for ashes. Especially if you are looking for something a little different.

27 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, there was an issue with my order and it was sorted out with complete professionalism. The Urn I ordered was really well packaged and is just perfect. Would highly recommend.

26 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Butterfly urn

I would recommend this company to anyone that is looking for an unusual keepsake for there loved one ashes. They are beautiful and a comfort to remember your loved ones in. Fast delivery and they are only an email away if you need to contact them.
Thank you Graham Atkinson

23 de junio de 2020
Opinión espontánea
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Respuesta de UrnsForAshes.co.uk

Im so pleased to have been able to help you Graham
Best Wishes to you and your children

Valorada con 5 estrellas sobre 5

Outstanding service …

What a fantastic company this is I would highly recommend them I had a problem with the first urn I received Darren email me start back and was very helpful I am very pleased with the urn

16 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service far beyond expectations

I couldn’t have imagined how truly exceptional Darren is. He went beyond expectations to make us have the urn that we wanted. This company really makes a difference: exceptional service, professionalism and genuine kindness

16 de junio de 2020
Opinión espontánea
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Respuesta de UrnsForAshes.co.uk

Thank you so much Elena

Valorada con 5 estrellas sobre 5

I can honestly say with both hands on…

I can honestly say with both hands on heart that anyone wanting Excellent Quality & Unbelievably Beautiful Urns for their precious loved ones Urns For Ashes is the company to use. Not only does this family business deliver all the above They Excel in their customer service if the offer of a higher rating was available I would have given it.
Darren & His Team are Absolutely Amazing.
Bernadette Merseyside

21 de mayo de 2020
Opinión espontánea
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Respuesta de UrnsForAshes.co.uk

Bernadette, thank you for the lovely review. Im so glad I could help
Best Wishes to you and your family

Valorada con 5 estrellas sobre 5

Tear drop garden urn-beautiful- A+++++

Hunted high and low for something for the garden. Really stunning piece of art, changes constantly in the differing light. Really happy.
Quick responses and thoughtful, proactive communications. A lovely calm, easy transaction during difficult times.
Thanks so much. Highly recommended.

21 de mayo de 2020
Opinión espontánea
Logotipo de UrnsForAshes.co.uk

Respuesta de UrnsForAshes.co.uk

Thank you so much Kirsty. I'm so glad to be able to help
Darren

Valorada con 5 estrellas sobre 5

Silver heart

Very pleased with the silver keepsake urn I purchased to keep some of my mum's ashes in. It's beautiful and very good quality. Thank you Darren for all your help and assistance.

21 de abril de 2020
Opinión espontánea
Logotipo de UrnsForAshes.co.uk

Respuesta de UrnsForAshes.co.uk

It was a pleasure being able to help you Lorriane. Thank you so much

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