Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa

  1. Relojería

Información proporcionada por diversas fuentes externas

Establish healthy habits and work towards a more active and healthy lifestyle with Amazfit. Track your steps, distance, calories and sleep quality.


Información de contacto

  • Old Middlefield Way 2485, 94043, Mountain View, Estados Unidos

  • us.amazfit.com

3,5

Medio

TrustScore: 3.5 sobre 5

9 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I own 3 Amazfit products and am very happy with each item.

I own 3 Amazfit items, 2 fitness trackers & UP open ear buds. All ordered from Amazfit US at different times. I have had no problems with any of the purchases (delivery usually within 5 days)and am more than happy with thefunctionality of each. The first band was purchased 2 years ago, the second about a year ago & the buds in the past 6 months. All have worked great with the Zepp app, no issues whatsoever! I'm truly surprised at the features each have, especially considering price. I have owned higher priced, popular name brand fitness trackers and have never been as pleased as with Amazfit. Thanks for what you do Amazfit!

20 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a Balance 2 from there

I ordered a Balance 2 from there. I checked the website to get the totals for all fees before I confirmed my purchase. There was even a little box (with a question mark symbol) on the page for shipping and import fees etc... I clicked this box and the only fee that was displayed was the shipping fee. Nothing else was displayed showing any duty or anything like that. So I placed my order. Then, after it was shipped, I get an email telling me that I owe another approx $200 in duties and taxes! This despite the fact that when I clicked on the box to show the fees before I purchased the watch, it did not show these fees. This increased the price of the watch by 50%... I have sent multiple messages to the company and they will not reply. I contacted fedEx to tell them to cancel the delivery as it has not left the States yet. but somehow, it shows on the tracking that it is still coming... This seller is a scam artist. You can order these watches from a Canadian vendor website. Do that instead of ordering from "us.amazfit.com" even if this site promises to be a few dollars cheaper... They are scamming you and deliberately hiding fees that they are aware of (but they know that you are not aware of)... I am currently out over $400 from this company!
Update: I heard back from the company after placing this review on here. They say they will accept a return and refund my money after they get notification from FedEx that it is on the way back to them. I have been in contact with fedex twice to have it sent back to us.amazfit so I will wait and see if I actually get my money back and then update.

24 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Canadians please don't order from there…

Canadians please don't order from there site. They don't tell you that you'll receive a FedEx bill for a couple of hundred dollars for the delivery even though it states FREE DELIVERY.
When you contact customer service they just ignore you.

30 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad Customer Service

On April 18, I ordered a watch from the Amazfit USA website. It was stated that it would be delivered in 3-5 business days. But even though today is April 25th, it still hasn't been delivered.I emailed the support department 4 times, but there was no response.
Customer service is very bad. (Order = USAMZ35541)
If you won't be delivering this week, cancel the order and refund my money.

18 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Keep well clear

Keep well clear. Cheap products sold overpriced to maximise their profits. As soon as it breaks (and it will), they will deny any wrongdoing and tell you it’s all your fault. Mine broke within weeks of wearing. Buy better

13 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

i got an amazfit watch from amazon it…

i got an amazfit watch from amazon it was ok till they moved to zepp.
if you want a watch that does the basics with god battery it is good the charge lasts about 2 weeks however since the change of app to zepp it wont pair so its pretty much just a watch that you have to charge every 2 weeks.
the zepp team asked for pictures of the watch and asked what phone i use (galaxy A70)
since then nothing no answer so for a fit monitor at present it is bad as you cannot store results over a period of time.

4 de septiembre de 2020
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más