Braun-Clocks - US Opiniones 

215
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I never received the watch because this shipping company doesn't know how to do its job. They issued a refund, but I paid €65 and only got €55 back. They didn't refund the €10 shipping fee, even thoug... Ver más

Valorada con 5 estrellas sobre 5

I have many small Braun analog clocks around the house and love them all, but when I decided to take a break from my cell phone, I decided I wanted a new digital alarm clock. This one is excellent. Th... Ver más

Valorada con 5 estrellas sobre 5

Have owned Braun travel clocks for 40 years. When a new one was needed and discovered there were no local retailers (Hawaii), I went to the source and was able to select the desired model and despite... Ver más

Valorada con 4 estrellas sobre 5

I love Braun clocks. They are always very accurate, especially for battery powered devices. This particular digital clock, is unfortunately very very dim. I had hoped to put it in my living room next... Ver más

Información sobre la empresa

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Sobre Braun-Clocks - US

Escrito por la empresa

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

215 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(215)

22 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

It stops regularly

It stops regularly. Sending it back

1 de diciembre de 2021
Logotipo de Braun-Clocks - US

Respuesta de Braun-Clocks - US

Many thanks for your review and sorry to hear that you are experiencing some issue with your Braun clock.
Please kindly request to contact our Customer Care & Service team through below web link and member of our team will support you with your request.
https://braun-clocks.com/pages/contact-us

Kind Regards

Valorada con 1 estrellas sobre 5

Great design, otherwise disappointing watch

Design is classic minimalist, very nice.

That's unfortunately the only positive aspect here. As a timepiece, it is very poorly made. The movement seems to move inside the case when you set the time, and the second hand jumps all over the place when stopping and restarting the movement via the crown. The second hand is also markedly affected by gravity. Tilting the watch back and forth can make the second hand jump forward and backwards by 1-2 seconds. And of course, the second hand doesn't hit the markers properly.

The leather strap is functional but feels rather flimsy and plastic-like.
I bought this watch on the manufacturers website in October 2021 for $50 but even at a discounted price this watch is simply a disappointment.

24 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Beautiful clock

Beautiful clock! Quite sleek design and fine visibility even at its smaller diameter. Just elegant. Shipping to the US takes a hot sec.

27 de octubre de 2021
Valorada con 1 estrellas sobre 5

You sent me the wrong watch strap even…

You sent me the wrong watch strap even though I gave you the exact model number from when I purchased the watch. I tried to make it fit and ruined it. So once again the watch sits unworn in my safe. Perhaps you could contact me and try to send me the correct watch strap this time.

13 de octubre de 2021
Valorada con 1 estrellas sobre 5

I thought I was getting a regular sized…

I thought I was getting a regular sized alarm clock, but seems small like a travel clock. Plus seems cheap, like all plastic.
No glass face, like stated and the rest plastic as well. Plus for price….,very disappointed ☹️

8 de octubre de 2021
Logotipo de Braun-Clocks - US

Respuesta de Braun-Clocks - US

Many thanks for your feedback and sorry to hear that the clock size did not met your expectation.
I've checked and can confirm that the dimension of the clock is clearly mentioned under specification tab.
Please kindly contact our customer care team if you wish to return the clock and they will provide instruct you accordingly, below is the direct link of the contact page for your easy ref
https://braun-clocks.com/pages/contact-us

Valorada con 5 estrellas sobre 5

"Great clocks and alarms"

I bought a watch from this brand one time in a shop it was good quality and is still working after 1 year. I was looking on brahns store for an alarm clock.
I then found one it was excellent the sound is perfect, the glow dial is amazing, and finally the increasing volume to encourage you to wake up is excellent. The international shipping was faster than any other brands from europe.

5 de octubre de 2021
Valorada con 4 estrellas sobre 5

Sleek, modern alarm clock

Very sleek-looking clock with a modern and minimal design that I like. It's easy to set and the buttons are very intuitive. My only issue with the alarm clock is the charging station on top - sometimes I need to slightly move the phone several times before it actually starts charging.

1 de octubre de 2021
Valorada con 1 estrellas sobre 5

Braun BC12 Alarm Clock/BC17 Wall Clock

I ordered the BC12 alarm clock and BC17 wall clock. I’ve been so disappointed by these products that I feel compelled to write a response, and if I could give them zero stars I would. I purchased both clocks based on reviews and with the knowledge that they were German design and manufactured and therefore a higher quality product as the price mark reflects. However I was disappointed firstly when they arrived in January to find that the country of manufacture of both products is not listed anywhere on the box, website or anywhere I have searched. In other words it seems the company has done as much as they can to hide that fact that they are obviously not made in Germany anymore. I became even more disenchanted when I opened the wall clock back case to insert the battery and found that my $75AUD wall clock contained nothing more than an extremely cheap, chintzy Chinese quartz movement inside. Pretty disgusting to be honest, and nor is the movement incredibly accurate... After roughly 8 weeks of use I noticed that the BC12 alarm clock started to lose time, significant amounts of it too of up to 5 minutes or so a week. I replaced the battery, which was already new 8 weeks previous, and it continued to do the same thing. I have to say that I am extremely disappointed in these products and that the level of quality does not even begin to reflect the price point at which they are marketed. I cannot use the alarm clock any longer because it is inaccurate and the wall clock I have taken down as well, really a great waste of 84GBP... At this price point I really expected a much higher quality product than I received, which to be honest is on par with something I would find in a 2 dollar junk store... Will not buy again and will never recommend to anyone.

1 de octubre de 2021
Opinión espontánea
Logotipo de Braun-Clocks - US

Respuesta de Braun-Clocks - US

Dear Ben
Many thanks for your feedback and sorry to hear that you are are experiencing time keeping issue with your BC12 clock. Please kindly request to contact our Service & Technical team and they will do their best to resolve this matter.
Below is a direct link of the contact page for your ref.
https://braun-clocks.com/pages/contact-us

thanks you for all other feedback which are well noted and will do our best to implement in future.

Kind Regards

Valorada con 1 estrellas sobre 5

I had a coupon that I wanted to use…

I had a coupon that I wanted to use right after I placed the order. I emailed customer service right away to adjust the price.

I heard nothing back.

14 de septiembre de 2021
Logotipo de Braun-Clocks - US

Respuesta de Braun-Clocks - US

Many thanks for your feedback and apologies for the inconvenience you had in getting in touch with us. Due to unexpected issue with our server we are having issue with receiving and sending emails at the moment but hoping to have this corrected very soon. However I've forwarded your comments to our customer care team who will soon contact you to obtain further details on the coupon you wish to redeem. Please rest assure that our team will organise this for you ASAP.

Valorada con 4 estrellas sobre 5

Classic, minimal, and functional

I still haven't received my order after one month and all of my emails to the provided support email fail to send to the recipient—I'm hoping this adds some visibility to it ;) I want to love the watch, but I don't have it yet!

Update 9/13/21: After a long delivery mix-up I did receive a replacement watch. It’s an attractive watch—clean and minimal without losing its utility as a clock. I think the design stands the test of time. The second and minute hands don’t always align to the tick marks, but I think that’s a reasonable trade-off at the price point.

7 de septiembre de 2021
Logotipo de Braun-Clocks - US

Respuesta de Braun-Clocks - US

Dear Mr Gentle

Many thanks for your message and sorry to hear that you are still waiting for your order. Unfortunately we are having some technical issue with our server and as result we have not been able to receive emails. Our tech team is working to get this resolved ASAP.
With regards to your order this was dispatched on 11/08/21 by Royal Mail International Signed for delivery service with tracking ref LG857704825GB. Having checked tracking details on website, https://www.royalmail.com/track-your-item#/tracking-results/LG857704825GB, it states that it has been with ISC CHICAGO IL (USPS) from 19/08/21 but then after there is no further update so could possibly be miss routed or may have been lost in transit.
Therefore I am organising a replacement watch in today's post and will advise tracking details to your email.

Once again apologies for this inconvenience.
If you require any further support please get in touch by replying to the email.

If you are satisfy with above response and resolution we kindly request to alter your feedback rating.

Kind Regards

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