Use The Sun Opiniones 

178
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really great installation! Jack and John and the team arrived promptly, nice and early in the day, and absolutely smashed it! 23 panels between the front and back of the house, and a battery syste... Ver más

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Valorada con 5 estrellas sobre 5

Ben and George carried out the installation work in a very professional way and kept us fully informed of what was happening. Explained everything on completion and they left the house clean and ti... Ver más

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Valorada con 5 estrellas sobre 5

The installation all went ahead as planned and completed efficiently. The routing of wires is very discrete and the handover well explained. We are very pleased.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had Jack and Matt complete an installation for us. From end to end they both made sure the customer experience was a great one. From the start and introducing themselves, explaining the... Ver más

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Información sobre la empresa

  1. Empresa de energía solar

Información proporcionada por diversas fuentes externas

Specialising in Tesla Batteries, Air Source Heat Pumps, Solar PV and everything renewable. Our moto – we will never try and sell you something unless we know it will work for you (and we have negative feedback to prove it!) Call Use the Sun on 01268 727903 email us at sales@usethesun.co.uk or visit our website www.usethesun.co.uk – we look forward to hearing from you!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

178 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(178)

38 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Would recommend

We had solar power installed at the weekend. The 2 fitters arrived at 07.30. and had the job done early afternoon.Great job done. Clean neat work and very professional.

21 de marzo de 2026
Opinión espontánea
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Respuesta de Use The Sun

Thank you Craig, we work hard to be look after our customers and always appreciate the feed back. Happy generating.

Valorada con 5 estrellas sobre 5

Absolutely fantastic service from Use…

Absolutely fantastic service from Use The Sun with the installation of our PIV unit – it quite literally saved the day!

Josh, the installer, was an absolute pleasure to have in the house. Even though there was a slight delay at the start because the unit hadn’t been delivered to the wholesaler on time (completely out of his control), he came back the very next day and couldn’t have been more helpful. Nothing was too much trouble for him.

The reassurance and support I received from Eddie & the team throughout was second to none – professional, responsive, and genuinely caring.

I wouldn’t hesitate to use Use The Sun again and would highly recommend them to anyone considering a PIV installation.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Thank you Lynn. These reviews mean a lot to us, I have shared it with the team and we are all delighted. Thank you again

Valorada con 5 estrellas sobre 5

Hi to follow on from my recent revie

Hi to follow on from my recent revie, ive realised i needed a Dno certificate so rang use the sun and spoke to Lucy who was very helpful. She said they would sort the Dno out for me which was a life saver as i didnt even know what is was, thank you very much for your help, nothing is to much trouble for Use the sun. cheers

12 de febrero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Hi Davey
Thank you for taking the time to leave a review, I have shared it with the office, especially Lucy.

Valorada con 5 estrellas sobre 5

The installers were great careful clean…

The installers were great careful clean tidy and polite and Keeleigh was very helpful sorting out the certification for my solar system having been previously let down badly by a different company

25 de agosto de 2025
Opinión espontánea
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Respuesta de Use The Sun

Thank you Gordon, your positive experience is important to us and I have shared your comments with the team, especially Keeleigh
I understand everything is sorted now, we are always here if you need us

Valorada con 5 estrellas sobre 5

A great firm.

I had a problem with the firm that put my solar in(went into administration), I got Use the sun ltd to put everything right am so glad I did.From the start to finish they were fantastic nothing was to much trouble very efficient , tidy and very friendly,the technician they sent Lewis breeze was fantastic knew straight away what was wrong and put it right I am so pleased with the work, I think use the sun have a star in Lewis, thank you very much😀.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Hi David
Thank you for taking the time to write such a fabulous review. I have passed this on to the team and Lewis will be getting an extra pat on the back

Valorada con 5 estrellas sobre 5

Very difficult boiled repairs

Huge thanks to Martin and Keeley, outstanding service, Martin excellent engineer, informative, kind, clean and high standards of workmanship. Keeley for regularly checking in with me with such kindness and reassurance.

29 de enero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Thanks Ita. I understand you gave Martin a challenge, luckily he is always up for a conundrum! Keeleigh is our star in the office. Thank you for taking the time to write such a nice review, I have passed it on to the team.

Valorada con 5 estrellas sobre 5

Excellent service they able to send an…

Excellent service they able to send an engineer a week early who as well as checking on my reported error also volunteered to complete the service which was booked a week later. Also there was a dignified time in sending out the invoice

26 de enero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Hi Stephen

Thank you, we really appreciate your taking the time and I have shared your comments with the team

Valorada con 5 estrellas sobre 5

Excellent Service

Firstly, I don't usually write reviews. So it had to be particularly good for me to comment. I had 20 panels fitted and two batteries, supplied and fitted by Use the Sun. All the staff from the quote to the installation were very friendly, presentable and helpful. The standard of workmanship was very high, the installation team were clean, tidy and knowledgeable. I did have some trouble filling in the paperwork to export the surplus energy. Victoria in the office was very helpful and explained the process to me. I would highly recommend Use the Sun. I will use again if I need anything else.

8 de enero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Hi Tony

Thank you so much for taking the time to post such a glowing review, I have already shared it in the office and everyone is delighted

All the best

Charles

Valorada con 5 estrellas sobre 5

Had a 12 panel system installed last…

Had a 12 panel system installed last week . Has been working perfectly since installation , the engineers keith Josh and Andy were very knowledgeable and very clean and tidy . The scaffold was erected on time and the customer service has been fantastic from start to finish . I highly recommended this company . 5 star service through out .

12 de enero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Thank you. That is always good to hear, I will make sure Keith, Josh and Andy know they have been appreciated.

Valorada con 5 estrellas sobre 5

Fantastic installation from start to…

Fantastic installation from start to finish. The whole experience was amazing — the team were friendly, professional, and incredibly helpful throughout the process. Everything was handled smoothly, and the quality of work exceeded expectations. Highly recommended!

12 de enero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Thank you, it means a lot to get goo feedback, I will share with the team

Valorada con 5 estrellas sobre 5

We had our solar panels and batteries…

We had our solar panels and batteries installed by Soly via Use The Sun and we are very happy with the quality of instalation. After Soly filed for bancrupcy we were left without handover documents and Use The Sun were very helpful, stepped in and applied for the DNO on our behalf. We are very happy customers and would recommend this company to anyone thinking about installing solar system.

29 de octubre de 2025
Opinión espontánea
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Respuesta de Use The Sun

Thank you for your kind review.

It is a shame Soly have gone (especially as they owed us!) we are doing our best to make sure their customers do not suffer and I am pleased to hear you are happy, hopefully many more will be also

Valorada con 4 estrellas sobre 5

Air Heat Pump Servicing

The staff are very competent and the engineer quick and clean. Only downside is that we have had to re-arrange the servicing a couple of times over the years due to priority work.

15 de enero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Hi Michael. I am glad you are still happy with our service. Yes, priority work does sometimes mean we have to cancel but when someone's heating goes down at this time of year, even if we were not the installers (we do a lot of remedial work for HIES) we are kind or duty bound to pull out all the stops
Look forward to servicing your system again next year

Valorada con 5 estrellas sobre 5

I am very happy with them and they do…

I am very happy with them and they do provide a very good service. I have use them for a few years and the booking for an appointment is quite good and responding back. Very friendly team.

Thank you

13 de enero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Thank you Lorraine
Super working with you, please don't hesitate to call us if you need anything
All the best

Valorada con 5 estrellas sobre 5

5 stars!

From start to finish the installation of my solar and air source heat pump has been amazing, from chatting to Eddie to Keeleigh to Adam & Scott doing the solar to James and Martin doing the ASHP, they have been knowledgeable, kind and helpful, always mindful of my little dog and making sure he didn’t escape!

They kept me updated all along as to what they were doing and tidied up after themselves

Would highly recommend this company 5*

10 de enero de 2026
Opinión espontánea
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Respuesta de Use The Sun

Hu Jayne. It has been our absolute pleasure working with you, thank you for your kind words

Valorada con 5 estrellas sobre 5

Brilliant customer service once again

Brilliant customer service once again. Very quick response to call-out and, as always, Martin took time to check everything and then to advise and explain changes to the heat pump settings.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Use The Sun

Thank you for your kind feedback. We strive to offer the best and I will pass your message on to Martin who is always delighted to be recognised for his work. All the best

Valorada con 5 estrellas sobre 5

Exceptional and helpful

Exceptional and helpful, very happy to have found this company.

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Use The Sun

Hi Kirsten , thank you for your review and delighted we have been able to help

Valorada con 5 estrellas sobre 5

Excellent service

I requested an annual service for my heat pump and a convenient time was agreed.
The engineer arrived on time and was both knowledgeable and communicative.
Would recommend both the engineer and the company

13 de noviembre de 2025
Opinión espontánea
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Respuesta de Use The Sun

Hi Mark, thank you for taking the time to post a review, always much appreciated. I am delighted our team maintained the highest standards and I have passed on your comments.

All the best

Valorada con 5 estrellas sobre 5

Great service

Great service, really friendly and helpful staff, nothing too much trouble. Easy no fuss installation. All rubbish cleared away afterwards. Very competitive pricing as well, greta communication,Highly recommended

12 de noviembre de 2025
Opinión espontánea
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Respuesta de Use The Sun

Thank you, we do our very best and really appreciate you taking the time to acknowledge. All the best

Valorada con 5 estrellas sobre 5

Lovely Friendly company

Use the Sun installed my heat pump 7 years ago and was the best decision I made. This family run company is lovely as are all the staff. Yesterday Martin did my annual service once again. The service has usually been done by him or James are are excellent friendly engineers.
My only worry is the high cost for the service but I don’t want to risk problems.

21 de octubre de 2025
Opinión espontánea
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Respuesta de Use The Sun

That's very kind, thank you.

We have been running 16 years now and every customer from day 1 to today is important and we take pride in keeping their equipment in the best possible condition so that it will carry on working for many many years to come.

Valorada con 5 estrellas sobre 5

Air Source Heat Pump Annual Service

This review is for the servicing of our air source heat pump system:
Use the Sun installed our system nearly fours years ago (December 2021) and we have been very fortunate that we have been allocated James as our engineer for each annual service visit. He is friendly, professional and extremely knowledgeable. We are always confident that he will ensure that our system is running at an optimum level. We could not be happier with the service that James provides.

2 de octubre de 2025
Opinión espontánea
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Respuesta de Use The Sun

Thank you Nicholas

James has printed your review and stuck it to his computer for all to see. Thank you for the review, we look forward to working with you for many years to come

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