Usvinchecks 

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

It took an inordinate amount of time to actually get to my vehicle registration report. The report itself was accurate and complete; however, the ownership record shows two owners, Alan R Hall and Ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After reading all the garbage online about difficulty cancelling, etc., I had absolutely no problem. The chat was quick and efficient. Their agent, named Riley, took care of everything and confirmed t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

TOTAL SCAM. I signed up for a single report and they billed me $23.95 a month for 9 months without my permission. Do not do business with this company. This company operates with 2 others: public... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This website is very misleading. Earlier this morning I went on this website to research a vehicle. I paid the $1 fee for a single car report (which did not give me the information I was looking f... Ver más

La empresa ha respondido


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Todas las opiniones

(77)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Scam Charge

Very confused as to why I was charged $30 by this compnay. I did a vin check for $1 but definetly not $30. What a scam.

16 de enero de 2025
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Henrt,

Please contact us at support@usvinchecks.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Valorada con 2 estrellas sobre 5

28.95 chargeThe information that they give is…

The information that they give is excellent for a dollar, BUT then they charge my account $28.95, I called to cancel and They say it will be refunded, we will see

17 de julio de 2024
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hello Terry,

If you'll need further assistance, please feel free to email support@usvinchecks.com or call 1-855-217-0685 anytime, and we'll do our best to assist you.

Karmen J
usvinchecks.com

Valorada con 4 estrellas sobre 5

Absolute rip off

Absolute rip off. They say $1 for a vin check and then charge your credit card $28.50. Tell me I did not read fine print. They replied to my review and refunded my $28.50 in just a few days. They handled the situation perfectly.

12 de abril de 2024
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hello Sandy,

To get a full refund, email support@usvinchecks.com or call 1-855-217-0685 anytime. I'll ensure you get your money back quickly.

Karmen J
usvinchecks.com

Valorada con 5 estrellas sobre 5

NOT a scam... I got great service.

After reading all the garbage online about difficulty cancelling, etc., I had absolutely no problem. The chat was quick and efficient. Their agent, named Riley, took care of everything and confirmed that I would never be charged again unless I renewed the service (which I might at a later date). "Scam" is a serious charge that customers should not make without some proof!

7 de octubre de 2023
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Joe,

Thanks for your feedback! We're here to help. Have a great day!

Best Regards,
Karmen J
CS Manager
usvinchecks.com

Valorada con 4 estrellas sobre 5
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Adriano,

Thank you for your detailed review of our service. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thank you, again.

-
Karmen Jones
CS Manager
Usvinchecks.com

Valorada con 4 estrellas sobre 5

The report was very thorough in all…

The report was very thorough in all details, except that there is no price/value estimate of the vehicle. I own the vehicle, and it was recently totaled, and I want to be sure the insurance company is offering me a fair settlement. This report is helpful, but not quite enough.

12 de agosto de 2023
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Chuck,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

-
Karmen Jones
CS Manager
Usvinchecks.com

Valorada con 4 estrellas sobre 5

Reliable

Quick & easy to understand and use.

10 de agosto de 2023
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi John,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen Jones
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

ALL CLEAR AND EASILY READABLE

7 de agosto de 2023
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Raj,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen Jones
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

Easy and fast

easy quick reasonable fee... will most certainly use it again and recommend it to friends and family

7 de agosto de 2023
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Al,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

-
Karmen Jones
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

Easy navigation through the site

Easy navigation through the site. Clear and concise information

4 de agosto de 2023
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Bob,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen Jones
CS Manager
usvinchecks.com

Valorada con 1 estrellas sobre 5

TOTAL SCAM

TOTAL SCAM. I signed up for a single report and they billed me $23.95 a month for 9 months without my permission. Do not do business with this company. This company operates with 2 others: publiccarcheck.com and vinsearchusa.com. They are in 3 separates states and all 3 of them charged my credit card even though I only originally paid $1 to usvinchecks.com. I stand by this review and after wasting tons of time I was able to get 2 months refunded through a fraud claim at my bank. the company (companies) would only refund an additional 3 months so I am still out ~$100.

UPDATE: after wasting TONS of time on this and leaving a one-star review at Trustpilot I was FINALLY able to get the full amount refunded, but nevertheless I stand behind my original recommendation to not do business with this company.

11 de junio de 2023
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hello David,

We appreciate your effort in sharing your recent experience with us. It appears that your experience was not up to our usual standards, and we value your openness in bringing your concern to our attention. To address this matter comprehensively, please feel free to reach out to me directly via support@usvinchecks.com or contact our approachable agents around the clock at 1-855-217-0685.

Our commitment is to deliver outstanding customer service, and we are eager to engage with you to discuss the specifics of the issue and work towards a satisfactory resolution.

Looking forward to hearing from you soon!

Best regards,

Karmen J
Customer Service Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

Very fast and easy service to use

Very fast and easy service to use. Great detail in the report along with.
You guys have nailed the benefits of ordering a report on every car.

4 de mayo de 2023
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hello John,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen
CS Manager
usvinchecks.com

Valorada con 4 estrellas sobre 5

I honestly love the website and the…

I honestly love the website and the accuracy of the reports. The only complaint I have is when I went to pay, it said it would be $1. My card was charged $10 and immediately after $23.95. I didn't have the money, but I needed the report.

3 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchase of a used car

I had just come from another dealer and decided to stop and see if I might find a vehicle to purchase. The salesmen were eager for me to test drive. After a short test drive I liked what I had driven. I waited just a few minutes before sitting down with Jessica P who handled the paperwork extremely well. Galaxy Auto Sales in Fuquay Varina N C was a easy and fun way to purchase a used car that was extremely clean and fast. In and out within 2 1/2 hours. I will shop there again.

2 de mayo de 2023
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi David,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

-
Karmen
CS Manager
usvinchecks.com

Valorada con 1 estrellas sobre 5

This website is very misleading

This website is very misleading. Earlier this morning I went on this website to research a vehicle. I paid the $1 fee for a single car report (which did not give me the information I was looking for, either) I just received a fraudulent charge warning from my credit card company noting that two payments ($9.95 from USVINCHECKS.COM & $23.95 from publiccarcheck.com) had been taken. I don't know what this is for, but I absolutely didn't sign up for, or approve, it.

Could it be for some type of recurring charge or subscription? Either way, it was never made clear by this company and never approved by me.

Probably not so coincidentally, the customer service for both charges below go back to the same person/CS support email. (Karmen/ CS Manager) Would not use this service or site again.

28 de abril de 2023
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Josh,

To get a full refund, email support@usvinchecks.com or call 1-855-217-0685 anytime. I'll ensure you get your money back quickly.

Karmen J
usvinchecks.com

Valorada con 4 estrellas sobre 5

2005 Audi A4T History Review

This report on our Audi A4T looks pretty accurate. I would like to know who the previous owner was, other than that - it looks good to me, thank you.

31 de octubre de 2022
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hello Herb,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen
CS Manager
usvinchecks.com

Valorada con 4 estrellas sobre 5

Registration report review

It took an inordinate amount of time to actually get to my vehicle registration report. The report itself was accurate and complete; however, the ownership record shows two owners, Alan R Hall and Mary Patrick. Mary passed away on Oct. 28, 2018, and should be deleted from the record. The report as viewed did not allow me to make this change.

30 de octubre de 2022
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Alan,

Thank you for your detailed review of our service. We are grateful that you took the time out to leave us a review. If you think there's anything else you need help with, please feel free to email us at support@usvinchecks.com.

Thank you, again.

-
Karmen
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

Easy use

Easy use, and affordable. Thanks

27 de octubre de 2022
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hello Paul,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen
CS Manager
usvinchecks.com

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