Usvinchecks 

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

It took an inordinate amount of time to actually get to my vehicle registration report. The report itself was accurate and complete; however, the ownership record shows two owners, Alan R Hall and Ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After reading all the garbage online about difficulty cancelling, etc., I had absolutely no problem. The chat was quick and efficient. Their agent, named Riley, took care of everything and confirmed t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

TOTAL SCAM. I signed up for a single report and they billed me $23.95 a month for 9 months without my permission. Do not do business with this company. This company operates with 2 others: public... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This website is very misleading. Earlier this morning I went on this website to research a vehicle. I paid the $1 fee for a single car report (which did not give me the information I was looking f... Ver más

La empresa ha respondido


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Todas las opiniones

(77)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Yall give it your all trying to explain…

Yall give it your all trying to explain what you are finding out all details you can ,putting the most important details first and foremost! Thank You,
Missi Johnson

25 de octubre de 2022
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Missi,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

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Karmen
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

I was very pleased with the info in the…

I was very pleased with the info in the report! It gave me all the important things I was looking for. I cant believe it only cost me a $1! Thank you!

24 de octubre de 2022
Opinión espontánea
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Respuesta de Usvinchecks

Hi Wesley,

Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.

Hope to serve you again soon!

-
Karmen
CS Manager
usvinchecks.com

Valorada con 4 estrellas sobre 5

it could be more detailed information

it could be more detailed information , like owner name

19 de octubre de 2022
Opinión espontánea
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Respuesta de Usvinchecks

Hi jimmy,

Thank you for your detailed review of our service. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thank you, again.

-
Karmen
CS Manager
usvinchecks.com

Valorada con 4 estrellas sobre 5

Previously owned vehicle with Issues

So far its informative on a previously owned vehicle. However there is accident information that is incorrect on the vin number from a 15 year ownership perspective where there were no accidents at all.

18 de octubre de 2022
Opinión espontánea
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Respuesta de Usvinchecks

Hi Debbie,

Thank you for taking the time to leave us a review and voicing your concern. I am sorry that the report is missing some information you needed. Your feedback helps us to improve service for everyone.

-
Karmen
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

Report was extremely helpful

Report was extremely helpful, difficult decision to buy a vehicle 350 miles away sight unseen, report helped make my decision and to make me feel better about the purchase.

17 de octubre de 2022
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hello!

We’re so happy to hear you had a great experience with our service. We are glad that we were able to provide you the information you needed. Thank you and we hope to serve you again soon.

-
Karmen
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

Owned over 20 years

I have owned this 2002 Explorer since it was new. No real problems. Just a couple of issues when it was new.which were repaired under warranty. This report was accurate. I love my Explorer.

9 de octubre de 2022
Opinión espontánea
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Respuesta de Usvinchecks

Hi Paula,

Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide you the accurate information you needed. It is our pleasure to serve you.

Hope to serve you again soon!

-
Karmen
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

Needed to find out info on a vehicle

Needed to find out info on a vehicle. Found all the info I needed plus some. Easy to use website.

8 de octubre de 2022
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi TL,

We’re so happy to hear you had a great experience with usvinchecks.com. Thanks again, and we hope to serve you again soon.

-
Karmen
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

Excellent

On the chat, I felt comfortable knowing that they will send the report more information to my email address, it made me feel comfortable with their assistance

8 de octubre de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Watch out for $23.95 monthly fee instead of just the $1 report you wanted

I paid the $1 fee for a single car report (which did not give me the information I was looking for) then discovered, when my credit card statement arrived, that a second payment of $23.95 had been taken. If I had not spotted this, it would continue to be taken each month! I called and was told the $1 for the one report was a "deposit" for their monthly service -- a service I neither want nor need & immediately cancelled. Coming on here, I see that I am not the first that this has happened to. On the plus side I emailed a request for the $23.95 to be refunded and I'm pleased to see that this has now been credited back to my credit card.

20 de septiembre de 2022
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Kathryn,

I appreciate you reaching out and voicing your concerns. We’re sorry to hear you had a less than ideal experience with our service. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.

I am glad to hear you were refunded and your subscription has been cancelled but if there is anything else we can help you with please reach out to one of our friendly customer service agents 24/7 at 1-855-217-0685 or contact me directly at support@usvinchecks.com. Thank you and have a great day!

--
Karmen
CS Manager
usvinchecks.com

Valorada con 4 estrellas sobre 5

I paid the price of $1 as required but…

I paid the price of $1 as required but was charged $23.95 on my credit card. I will be disputing the charge. The report was not complete

After communicating with the company, they refunded the $23.95

14 de agosto de 2022
Opinión espontánea
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Respuesta de Usvinchecks

Hi Gerald,

Thank you for sharing how your experience went with our service and bringing this to our attention. It sounds like it was less than great and we sincerely apologize for the mishap during the payment process. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.

I am glad to hear you were refunded and we guarantee that you will be able to receive it. If there is anything else we can help you with please reach out to one of our friendly customer service agents 24/7 at 1-855-217-0685 or contact me directly at support@usvinchecks.com.

We’re committed to providing excellent customer service and are looking forward to hearing from you!


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Karmen J
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

Very pleased with how much information…

Very pleased with how much information I received for $1.00 !! I am purchasing a used vehicle and sought written documentation as to its history and features. These were all provided in the report and more. I will definitely use this service next time I'm in the market for another vehicle.

11 de abril de 2022
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Ken,

Thank you for your detailed review of our service. We are happy to hear that our service helped you find details about your car. It means a lot to us that you took the time to share your thoughts with us. We hope to serve you again soon.

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Karmen J
CS Manager
usvinchecks.com

Valorada con 5 estrellas sobre 5

A great report done by an extraordinairy service

The report I received was actually very detailed pertaining to the original make of the vehicle. I found your service extremely helpful in answering questions and finding the results. The willingness to help was extraordinaire. I'm very thankful to have found a service that has people with this much pride in their work. A most grateful Customer.

11 de abril de 2022
Opinión espontánea
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Respuesta de Usvinchecks

Hi Elisabeth,

Thank you so much for your kind words! We appreciate you for taking the time to leave us an awesome review. It is our pleasure to serve you.

Thanks again, and we hope to serve you again soon.

--
Karmen J
CS Manager
usvinchecks.com

Valorada con 4 estrellas sobre 5

Everything appeared to be fine except…

Everything appeared to be fine except the picture, was not the correct picture

6 de abril de 2022
Opinión espontánea
Logotipo de Usvinchecks

Respuesta de Usvinchecks

Hi Rick,

We are grateful that you took the time out to leave us a review and letting us know your thoughts. Your feedback helps us to improve service for everyone. If you think there's something we can improve on, please feel free to email us at support@usvinchecks.com.

Thank you, again.

-
Karmen J
CS Manager
usvinchecks.com

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