Prompt delivery great product, rubber washing bowl, have been looking to replace my original one which I have had for 11 years. Still in full working order just looks a bit tatty.
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Consulta las opiniones de los clientes
I ordered string shelves, they were good quality and arrived quickly, however when I saw them I realised they didn't suit my room. Chloe in customer services was really helpful, I got through straigh... Ver más
La empresa ha respondido
The service is disgusting, the information about the items on their website does not correspond to reality, half of the items are out of stock or discontinued, the delivery time for made to order item... Ver más
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We’ve recently relocated and consequently we have been in need of new lights and some furniture - we bought 3 Hay Pendants, a Flos Glo Ball Pendant, a Blomus Fera Side Table & a Ferm Living Plant Box... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Independently owned and operated since 1999, Utility are the home of great contemporary design online. Find the most comprehensive collection of European designer furniture, lighting and home accessories brands such as HAY, Vitra, &Tradition, Kartell and more, at Utility today.
Información de contacto
14A Compass West, Spindus Road, L241YA, Liverpool, Reino Unido
- 0151 494 9412
- richard@utilitydesign.co.uk
- utilitydesign.co.uk
4,5
Excelente
871 opiniones
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Items that say In Stock not in stock
Item was advertised as In Stock on site but after ordered and paid suddenly was not in stock and 3 weeks wait for item. Fedex didn't attempt to deliver on day specified.
31 de mayo de 2024
Availability of stock
Availability of stock. Fast delivery. Well packaged and a beautiful product.
28 de mayo de 2024
great delivery service and packaging…
great delivery service and packaging was impeccable.
28 de mayo de 2024
Clear communication around time line of…
Clear communication around time line of construction and delivery.
Excellent service and product.
24 de mayo de 2024
Ordered items not in stock and damaged
Ordered 2× blomus panola shelves with their brackets in two different colours. I first got an email saying that one of the colours was out of stock so decided to proceed with the other colour only. I was then notified again that one of shelves (last in stock) was damaged at the corner and was given a discount for it. When I received the package,the shelves were the correct colour (nomad) but the brackets were black instead of nomad. Returned the package and got refunded after multiple email exchanges. Very frustrating and disappointing experience.
18 de marzo de 2024
Respuesta de Utilitydesign
Hello - I'm afraid all I can do was apologise. These were clearance items and were wrongly stock taken, hence the complete mess up. I'm sincerely sorry.
Best wishes
Richard
Could do much better
The process of buying and the price paid was excellent. The delivery of the goods and the time taken from order to delivery was poor. Using Palletways was over complicated. No proper window of delivery and delivery was made on the wrong day.
23 de mayo de 2024
Respuesta de Utilitydesign
Hello Mark - thank you for your order and I am sorry the delivery has let you and us down. When we use third party couriers we are always at their mercy. Palletways are supposed to arrange delivery with the customer direct on a date to suit them so I am at a loss as to why this was not done. We will be contacting them to ascertain why.
In the meantime we hope the weather improves so you can enjoy your furniture.
Best wishes
Richard
I haven’t received this item
17 de mayo de 2024
Respuesta de Utilitydesign
Hello - I am sorry to hear this. We have just checked the status and they are out for delivery today pre 6pm.
Best wishes,
Richard
Great communication
Great communication, great product and flexible payment plans !
7 de mayo de 2024
Great service all round
Great service all round, efficient communications and speedy delivery.
7 de mayo de 2024
Staff I dealt with were delightful and…
Staff I dealt with were delightful and speed of delivery was impressive.
Definitely recommend.
1 de mayo de 2024
Easy transaction
Easy transaction, perfect product, discounted and in stock for speedy delivery.
30 de abril de 2024
Fantastic service from start to end
Fantastic service from start to end, quick delivery very happy will certainly use again
29 de abril de 2024
Great customer service
Great customer service. One item wasn't available immediately. The staff kept me up to date with progress. A very helpful team
19 de abril de 2024
Easy to use immediately
The product came promptly and was easy to use. The company kept me informed about delivery.
22 de abril de 2024
Fast delivery and item as described
Fast delivery and item as described. Thank you!
22 de abril de 2024
Wonderful Fritz Hansen ikebana vase
Wonderful product (Fritz Hansen ikebana vase) delivered next day by courier in extremely sturdy / safe packaging. Will buy from you again 🙌
18 de abril de 2024
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