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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Jared and Lewis were very friendly and helpful in setting up my new electricity supplier. Only point I’d mention (but appreciate it’s a time restraint) is how quickly they read through the cont... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I dealt with both Lewis and Joel, both were extremely knowledgeable and patient. On moving into new business premises we had no idea about the services we needed to pay for. They were both great at so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from Jarrod. Explained everything really well and went over the different options. Also ensured I have his details in case I have any future questions or queries. Thank you!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Joel was patient and understanding. He took the time to fully explain where he was calling from and what standard processes take place when a new tenancy has started. He did find me the best deal an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Contratista de servicios públicos

Escrito por la empresa

Welcome to Utility Outlet, where we specialise in simplifying the search for the best business energy deals! As dedicated experts, we compare a range of options to help businesses find the most competitive gas and electricity quotes.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(193)

179 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Joel was very helpful

Joel was very helpful, made a complicated change over with three meters very simple and explained whole process througout. Was courteous and explained any long waits on hold.

14 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Utility Outlet convinced one of our employees, who was not authorised to switch contracts, to transfer our business energy contract to another provider, despite our existing agreement with Octopus. Over the past six months and, despite multiple requests, we have not received clear documentation to validate the new contract. Based on this experience, I would not recommend using Utility Outlet.

9 de diciembre de 2024
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Dear Justin,

Thank you for taking the time to share your concerns.

We’re sorry to hear that you were dissatisfied with your experience. At Utility Outlet, we have strict procedures in place to ensure all contracts are agreed to transparently and with proper authorisation. In this instance, prior to finalising the agreement, we conducted a comfort call to confirm the details of the contract and ensure the individual was comfortable proceeding.

We understand the importance of clear documentation, and we want to reassure you that both the contract and a recording of the comfort call have since been sent to you for review. If there's anything within those materials that remains unclear, or if you require further clarification, we’re more than happy to assist.

Best Regards
Utility Outlet

Valorada con 1 estrellas sobre 5

Relentless pushy cold calls

These guys have pestered us non stop since we moved into our new unit. Very pushy cold calls asking for payments over the phone. Trying to take people unawares. Have asked 3 different agents to stop calling us so far and the calls continue!

4 de abril de 2025
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Hi Sam,

Thank you for sharing your feedback, and we sincerely apologise for the inconvenience you've experienced. We want to assure you that we do not take payments over the phone, and after reviewing our records, we were unable to find your details in our system.

It’s possible that you’ve been contacted by another company or there may have been some confusion. Unfortunately, as we don't have your contact information, we are unable to prevent any future calls. However, if you continue to receive unwanted calls, we recommend contacting the company directly to resolve the issue.

Best Regards
Utility Outlet

Valorada con 5 estrellas sobre 5

I had a fantastic experience working…

I had a fantastic experience working with Utility Outlet. They made finding the best energy deal simple.

Communication was excellent throughout, and I really appreciated their honesty.

Thank you for everything.

31 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to work with

From the first call, Fred took off and guided me on the path to success. His great attitude and due diligence got us on a great contract.
Massive thank you to Fred.

We will be back intouch when the time is right

19 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to Joel

Thank you to Joel. Moved in to a new business premises and received a speculative call.

Joel was efficient and courteous, I have no issues in recommending.

5 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honest!

Dealt with Joel on a new deal after having around 200 conversations with other brokers. Joel was a calm in a storm! Would 100% use again

15 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service by Joel!

Joel from Utility Outlet reached out regarding the elec and gas supply at our new business premises. He was knowledgeable, friendly and explained the importance of setting up a fixed tariff as the out of contact rates were as high as £5.00 a day standing charge!!
Joel provided us with a competitive quotation, which we have since signed up too.
Would highly recommend getting in touch for your business electricity and gas contracts.

22 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would like to thank Joel for his…

Would like to thank Joel for his amazing service yesterday, very professional and polite,

Made everything so much easier for me, all admin is carried out for you in a very secure way,

Would Highly recommend

9 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 service!

Marie & Joel were very helpful! When starting a new business, everything feels overwhelming but Marie took the time to explain how the supply at my new premises works & get me the best deal. I've already recommended Utility Outlet to another local business owner!

8 de octubre de 2024
Opinión espontánea

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