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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Jared and Lewis were very friendly and helpful in setting up my new electricity supplier. Only point I’d mention (but appreciate it’s a time restraint) is how quickly they read through the cont... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I dealt with both Lewis and Joel, both were extremely knowledgeable and patient. On moving into new business premises we had no idea about the services we needed to pay for. They were both great at so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from Jarrod. Explained everything really well and went over the different options. Also ensured I have his details in case I have any future questions or queries. Thank you!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Joel was patient and understanding. He took the time to fully explain where he was calling from and what standard processes take place when a new tenancy has started. He did find me the best deal an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Contratista de servicios públicos

Escrito por la empresa

Welcome to Utility Outlet, where we specialise in simplifying the search for the best business energy deals! As dedicated experts, we compare a range of options to help businesses find the most competitive gas and electricity quotes.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(193)

179 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Joel called up and got us setup with…

Joel called up and got us setup with Ruby Energy. Very good service

18 de marzo de 2026
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Thanks for your feedback! We're glad to hear Joel got you set up smoothly and provided a great service.

We really appreciate you taking the time to share your experience!

Thanks again,
David
Utility Outlet

Valorada con 5 estrellas sobre 5

Excellent service

John kept in touch with me and gave me options and advice. The resulting paperwork was straightforward and precise.

Good for business!

16 de marzo de 2026
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Thanks for your great feedback! We're really glad to hear John kept you well informed and was able to offer helpful advice along the way.

It's also great to know you found the paperwork clear and straightforward - exactly what we aim for. We appreciate you taking the time to share your experience!

Thanks again,
David
Utility Outlet

Valorada con 5 estrellas sobre 5

To be honest this is all new and…

To be honest this is all new and confusing. Crystal was the first English person I’ve spoken to in 3 days of people. And she was fab, talked me through everything, answered any questions I had and actually had me understand a lot more!!
So thank you Crystal you star ☺️

17 de marzo de 2026
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Thanks so much for your feedback! We completely understand how confusing things can feel at the start, and it’s great to hear Crystal was able to help and make things clearer for you.

We’ll be sure to pass on your kind words - she’ll really appreciate it!

Thanks again,
David
Utility Outlet

Valorada con 5 estrellas sobre 5

Joel

Joel did an amazing job. He was very helpful, clearly explained all the details, and guided our business toward the best deals.

17 de marzo de 2026
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Thanks so much for your review! We're really glad everything met your expectations and we appreciate your feedback.

David
Utility Outlet

Valorada con 5 estrellas sobre 5

Crystal was very helpful today

Crystal was very helpful today, done and dusted.

17 de marzo de 2026
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Thank you for leaving us a review! We’re thrilled to know you’re happy with our service. Your feedback helps us continue to improve and provide the best experience possible.

David
Utility Outlet

Valorada con 5 estrellas sobre 5

Joel was brilliant

Joel was brilliant. Handled everything quickly. And a top bloke 👏🏻

13 de marzo de 2026
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Good morning,

Thank you for taking the time to submit your feedback. Our team work hard to provide the best possible service, and we’re happy to hear you had a great experience with us!

Thanks again,
David
Utility Outlet

Valorada con 5 estrellas sobre 5

Joel,has done an amazing job.

Joel,has done an amazing job.
Great costumer service.
Erol

11 de marzo de 2026
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Good afternoon,

Thank you for your review! we're passionate about providing exceptional levels of service, it's great to hear about your positive experience with Joel!

Thanks again,
David
Utility Outlet

Valorada con 5 estrellas sobre 5

Christal was a massive help

Christal was a massive help, after getting what felt like 10000 calls as a new Buisness owner from energy suppliers I finally answered the phone and she made it very quick and simple for me. Thank you.

11 de marzo de 2026
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Good afternoon Georgia,

Thank you so much for your kind words! We're thrilled to hear that we were able to make things simple for you. We'll be sure to pass your thanks on to Crystal.

Thanks again,
David
Utility Outlet

Valorada con 5 estrellas sobre 5

Spoke to Joel who was massively helpful…

Spoke to Joel who was massively helpful and got me the best rates

10 de marzo de 2026
Opinión espontánea
Logotipo de Utility Outlet

Respuesta de Utility Outlet

Good afternoon Thomas,

Thank you for taking the time to submit your feedback. Our team work hard to provide the best possible service, and we’re happy to hear you had a great experience with us.

Thanks again,
David
Utility Outlet

Valorada con 1 estrellas sobre 5

⭐ 1 Star Review

⭐ 1 Star Review

My experience with Utility Outlet has been extremely disappointing. I was signed up with an electricity provider through them, and my new rate ended up being nearly 10 times higher than what I was previously paying. I feel completely misled about what I was agreeing to.

What’s even more frustrating is that I can’t adjust or fix the contract directly with the electric provider I have to go through this company. Unfortunately, they are incredibly difficult to reach. Calls go unanswered, and getting any real assistance has been nearly impossible.

I feel stuck in an overpriced contract with no support. I would strongly caution anyone considering using this company to read every detail carefully and think twice before signing anything.

28 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The most horrible and untrustworthy…

The most horrible and untrustworthy company! They put me in mess with their lies! It's easy to be reached by them, but difficult to contact them back! Nobody respond on email and their phone is monitoring only by computer! Don't deal with them and don't trust them they are 'Fraud team.' If someone hear this name, 'Utility Outlet' just hung the phone!

14 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfortunately 1 star is the minimum I can give

Unfortunately 1 star is the minimum, wouldnt even give them that if i could. Joel was supposed to move all three of my meters. Instead he only did 2. The 1 meter he didnt do, I was out of contract with. Now ended up with a massive bill, when i thought it was all sorted.Have sent emails, tried calling them, all with no reply. Taking this to the energy ombudsman as this company needs to be shut down

30 de enero de 2026
Opinión espontánea

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