VA Art-Glass e-Shop Opiniones 

170
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been ordering from VA art-glass for around 12 month, gradually upgrading all our fading canvases to glass pictures, a few family members are also doing the same now. Every time they're perfect !... Ver más

Valorada con 5 estrellas sobre 5

Several months ago we ordered an oversized cooker splashback from VA Art. It was so fab we decided to order one for the bathroom too! The splashbacks are both amazing! The colours are fantastic, i... Ver más

Valorada con 5 estrellas sobre 5

After a long wait due to the first parcel being lost by the post office our splashback has arrived and we're thrilled with it. Violetta communicated with us clearly throughout the delay and replaced t... Ver más

Valorada con 5 estrellas sobre 5

How they held it together trying to help this old numpty is beyond me. Both Violetta and Artur helped me endlessly via the phone, text messages and e mails, until I got everything completely corre... Ver más

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

VA Art Glass - specialists in combining images and glass to form beautiful products for your home - Kitchen Splashbacks - Wall Art - Mirrors - Hob Covers & more


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(170)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have nothing but praise for this Company

I originally ordered Champagne Glasses splashback through Ebay but due to Brexit paperwork order was delayed and when eventually arrived in England shipping company lost before Vaartglass received which I saw proof of. Their communication to me during this time was excellent and I was refunded immediately by them without having to raise an ebay dispute. I waited a few weeks and after having checked other suppliers and finding them more expensive decided to email Vaartglass direct to check on availability. I ordered less than 2 weeks ago and Brexit paperwork problems now seem to have been sorted and I received the splashback today. I love it and it was well worth my wait. Thank you both for your excellent communicationand quality product

31 de marzo de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

I received the item broken

I received the item broken , but a replacement was sent within a week and it was lovely. Good communication and transaction with the seller. Thumbs up.

27 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well worth the wait - made to measure :-)

After a very bad start (due to customs problems), we finally received our custom made induction hob protectors. We had initially ordered standard size ones off the website but after waiting several weeks and not receiving the parcel, I emailed to cancel. Just before emailing however, I noticed that they do custom made pieces and asked if we could reorder in a large size which they were happy to do and that the new custom made item would come from their UK site and therefore not face the same import problems my first order had. I received that order within two weeks and we are really happy. As it was a larger size, we found the edges to be a bit flimsy as the plastic stoppers were used on the corners, there was no support. However, after an email to Violetta, and the price of postage only to be covered, I received further rubber stoppers today and my boards are now stable and fit perfect. Thank you, your boards have finished off my new kitchen perfectly.

23 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kitchen Splashback

We have just received our customised Splashback and would like to say how pleased we are with the quality and the prompt delivery. It was very easy to order online and VA Glass were very thorough checking the size and pattern with us throughout the process. I wouldn’t hesitate to order another item from this Company.

20 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a wine glass double hob cover…

Ordered a wine glass double hob cover the delivery was timely and we loved the item
Unfortunately my husband left and hob ring on full and damaged it but VA were really helpful in finding a suitable replacement thank you

8 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from these

Do not buy from these, product does not arrive and no refund !

4 de marzo de 2021
Opinión espontánea
Logotipo de VA Art-Glass e-Shop

Respuesta de VA Art-Glass e-Shop

This customer never buys any item form our on-line shop.

Valorada con 5 estrellas sobre 5

We ordered a glass picture of Sunset on…

We ordered a glass picture of Sunset on the Sea. The order was delayed, but this seemed to be failure on Hermes part. It eventually arrived two weeks late, but it is absolutely stunning, colours are so vivid. Good communication as well.

25 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

All at Sea

I bought the lighthouse splashback.
Both Violetta and Artur were very helpful.
The splashback is beautiful.
Sizing was spot on.
Delivery good.
Well done to 2 lovely people, for their fantastic products and service.

20 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT PART WITH YOUR MONEY !

Do not part with any money to this chip shop business, they send made up tracking numbers and delay delivery for 2 months, they send multiple items all separately so they can fool you using different couriers, 2 out of my 3 items arrived fine, but in the end eBay had to refund me the 3rd, not these muppets,
TRUST ME DONOT BUY

18 de febrero de 2021
Opinión espontánea
Logotipo de VA Art-Glass e-Shop

Respuesta de VA Art-Glass e-Shop

This customer never buy any item hrom our on-line shop. He bought 3 items from eBay .
One item did not arrive on time due to delays related to customs clearance. The customer received a full refund from us. The customer lied that eBay refund him. Anyone who has any idea how eBay works will know that we are telling the truth and the customer is lying.

Valorada con 5 estrellas sobre 5

Would recommend!

I ordered the waterlily oven hob cover. There were lots of designs to choose from and this one fit perfectly for my kitchen. I ordered just before the new year but there was a delay with the stock coming into the UK. It was expected after all the news media coverage. Violetta at VA Art-Glass has been very helpful throughout tracking my order and then arranged to have a replacement delivered from within the UK. Customer Service has been excellent and I'm now the very proud owner of my new oven hob cover which arrived in pristine condition!

12 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a hob cover which arrived today…

Ordered a hob cover which arrived today and I am delighted with it with its quality and it brightens the whole kitchen.
The communication with the company was very pleasant and timely. I would certainly recommend this company and their products to friends and family

9 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Received my Wine glass hob covers today…

Received my Wine glass hob covers today and they are fabulous and well worth the money!! Had a bit of a delay due to Covid/Brexit but communication was first class and they were well worth the wait! Would definitely recommend and use again!

4 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning Glass Cover for Hob

I was thrilled to receive the two piece hob cover set. I had such an amazing choice of glass images, and very pleased with my final choice. It looked exactly as described, was very well packed and brings a beautiful new look to my kitchen work top, as well as doing it’s important job of protecting my expensive hob. Brilliant product, thank you so much.

26 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very very pleased ! Good quality work :)

Omg! The splashback is better then expected 👏🙏❤️
What can I say ! Very pleased with quality of the picture, speedy delivery, communication! Wasn’t hoping I will get it before Christmas !!

The service ! I mean wow ! 5* for sure. The communication through the process much appreciated it ! Got contacted before the work started with the ideas to give my approval. Very pleased !

I can definitely recommend. Many thanks :)

20 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Splashback

Splashback received and is more than I expected. It really is lovely and makes a great feature in my kitchen. I would highly recommend your product and service, overall experience was an excellent one and the price was more than half of you competitors.

15 de diciembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordered island scene hob protector

Ordered island scene hob protector, have to say , really good quality. Had emailed for a update on delivery time and had a response in my inbox the next day. Great communication and service. Would recommend to friends and would use again.
Thanks again VA Art

21 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company products and people

Great Company products and people, good communication all the time from order to despatch, they accommodated special requests we have no hesitation in recommending This company. Special thanks to Violetta & Artur.

20 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Ordered a hob cover. Brilliant service from beginning to end. They let me know when it was dispatched. Great communication and added personal touch. Product is amazing too. Highly recommend.

17 de noviembre de 2020
Opinión espontánea

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