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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have only just received the computer so it is early days, but the speed of delivery and the condition of it is exemplary. It seems to be working fine.

Valorada con 4 estrellas sobre 5

Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... Ver más

Valorada con 5 estrellas sobre 5

Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... Ver más

Valorada con 4 estrellas sobre 5

Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... Ver más

Información sobre la empresa

  1. Fabricante de hardware para ordenadores
  2. Tienda de ordenadores y accesorios
  3. Servicio de reparación de computadoras
  4. Tienda de informática

Escrito por la empresa

Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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4,6

Todas las opiniones

(1838)

22 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Excelllent customer service

Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence to its previous life. This is the second computer purchased from Val-U-Computers and the previous one is still working well after several years use. Thank You.

24 de enero de 2024
Valorada con 5 estrellas sobre 5

This the second Thinkcentre desktop ...

Yet to set this one up, but this the second Thinkcentre desktop purchased from Valucomputers, as the first has behaved flawlessly, with a decent i5 processor, 16Gb RAM, optical drive and 256Gb SSD. Wi-Fi and a speaker in the box, which looked new to me, completed a very good deal. Setup was rapid, even for old person, and delivery was quick and sure; it comes with an ingenious air-cushion protective wrap!

13 de febrero de 2024
Valorada con 4 estrellas sobre 5

Microsoft Pro 7 Purchase

The process of buying was fine and the delivery was exactly as advertised and within the time texted to me at all. I am however slightly disappointed with the product itself, there is a bit of screen flicker I don't get on my other digital products

9 de febrero de 2024
Valorada con 5 estrellas sobre 5

great service

great service, the things I bought came on time, one thing I would want the team to improve is updating the tracking.The whole time tracking was saying the things are being prepared for shipping.

21 de enero de 2024
Valorada con 5 estrellas sobre 5

Val-U-Computers excel where help is needed. …

Val-U-Computers were very helpful after I purchased a laptop from them. I am computer illiterate and wanted advice and the problem was discussed with me by a member of their staff. Everything was explained fully and I am now a happier person for the knowledge I have been given. I guess I am not so computer illiterate now. And yes, the laptop I purchased is just what I needed.

12 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good selection of laptops and I found…

Good selection of laptops and I found exactly the machine I was looking for.

When the order was processed, delivery was within a few days.

Would have been nice to receive updates for tracking etc.

30 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Lap top making a loud crackle noise as…

Lap top making a loud crackle noise as soon as I switched it on. I want a refund however looking at your terms and conditions I think this will a uphill battle.
I will never purchase anything from this company again.
If you had checked this before you sent it out to me you would have known it was not fit for purpose.

18 de diciembre de 2023
Logotipo de Val-U-Computers.couk

Respuesta de Val-U-Computers.couk

HI Michael, sorry to hear you have received your laptop with a potential fault, all our laptops are built and checked as working prior to shipping.

Our return policy is very straight forward & we even cover the cost for returning the laptop if there's an issue reported to us.

You have not contacted us so are unsure why you have resorted to leaving a negative review appose to letting us resolving this for you.

Please email me directly at kurtis@valucomputers.co.uk or contact via telephone on 01603 722768 to get this resolved.

Kind Regards
Kurtis


Valorada con 5 estrellas sobre 5

refurbished laptop

bought a refurbished laptop. bought on a saturday, 2-3 working days delivery, arrived on wednesday. plugged it in and was ready to go with a fully charged battery. had it over a week now and everything fine thus far.

the updates on the website regarding the order did not keep pace with the service but when i e-mailed i got a prompt reply and their response was borne out by events.

9 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Excellent service from Local Company

I recently purchased a Dell Optiplex refurbished computer from Val-U. They are a local company to me and I wanted to support local business. After some initial phone calls I purchased via the website. The delivery of both the computer and monitor was quick. The computer is now up and running. The computer did not come wifi enabled (my mistake), but this was soon rectified when Val-U sent me a usb adaptor (no charge, thank you Kurtis). Great service from a local business, friendly and helpful on the phone. I will recommend them to friends and use them again when I need a new laptop

14 de diciembre de 2023
Valorada con 5 estrellas sobre 5

An outstanding experience

An outstanding experience - on the phone they were very available, well-informed and helpful, and the machine itself arrived promptly, and was very easy to set up.

22 de noviembre de 2023
Opinión espontánea

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