I’m extremely happy with my new Renault Master. The whole process was smooth and professional, with excellent communication throughout. The team was helpful, friendly and kept me updated at every stag... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Will has been absolutely brilliant from start to finish. I’ve had a bit of a nightmare recently with a van I bought elsewhere, so I was quite cautious about what I did next. Will took the t... Ver más
La empresa ha respondido
Amazing experience from start to finish, couldn’t be happier with the 3 VW Crafter vans supplied to me by the team at Vanaways. First of many hopefully.
La empresa ha respondido
Simon was very welcoming and helpful from the very beginning. Having never done a finance lease before I had lots of questions and he always replied swiftly and was happy to answer and was very patien... Ver más
La empresa ha respondido
4,7
Excelente
315 opiniones
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Ha contestado el 100% de las opiniones negativas
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Great service from Lille-Mae and team…
Great service from Lille-Mae and team from Vanaways. Been dealing with Simon Lewis for a long time. Would recommend.
16 de junio de 2025
Opinión espontánea
Respuesta de Vanaways
Thank you for your lovely comments, we will pass these onto Lille-Mae and Simon.
Kindest Regards
Stacey
After Sales Manager
The communication was excellent
The communication was excellent, they kept us informed of delivery all the way through the process and the vehicle arrive pretty much exactly on time.
23 de junio de 2025
Opinión espontánea
Respuesta de Vanaways
Thank you for your 5-star review.
We are pleased you received excellent communication and your vehicle has arrived.
Safe Journeys
Stacey
After Sales Manager
From start to finish I can honestly say…
From start to finish I can honestly say All staff have been amazing
But the one that stands out is Lillie-Mae , even though there was challenging moments due to the finest company she went above and beyond to resolve all issues and kept me up to speed at every moment.
She is a credit to the organisation and found her very pleasant so Thankyou Lillie .
17 de junio de 2025
Opinión espontánea
Respuesta de Vanaways
What an amazing review, thank you Daniel.
We will pass on your lovely comments onto Lillie-Mae.
Many Thanks
Stacey
After Sales Manager
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish helping me get my minibus! Will definitely be using them again in the future!
16 de junio de 2025
Opinión espontánea
Respuesta de Vanaways
Thank you for your 5 star feedback.
We are pleased you were happy with our brilliant service.
Always here for you in the future.
Stacey
After Sales Manager
good service
7 de junio de 2025
Respuesta de Vanaways
Thank you, Ricky for your 5-star review.
Safe Journeys
Stacey
After Sales Manager
Respuesta de Vanaways
Thank you for your 5-star feedback.
Safe Journeys
Stacey
After Sales Manager
Initially it seemed ok. BUT THEM
Initially it seemed ok. Then once finance was approved and transferred was constantly giving the wrong information lost 2 days work then van turned up scratched with loose panel and the engine management light on.
I was compensated begrudgingly
29 de mayo de 2025
Respuesta de Vanaways
Thank you for your feedback.
We are sorry your van arrived with some issues, we have fed this back to our suppliers, to ensure improvements are made moving forward.
Following your conversation with Holly, we are pleased we have come to a resolution for you.
If you require any further assistance, please contact us at customercare@vanaways.co.uk.
Stacey
After Sales Manager
Excellent service from start to finish
Excellent service from start to finish, both Adam Childe & Aimee Glover were extremely helpful, ensuring i got the right van for me and that it arrived on schedule.
31 de mayo de 2025
Respuesta de Vanaways
Thank you for your feedback.
We will pass your positive comments onto Adam & Aimee, and we are pleased we were able to find you the right van for your needs.
Safe Journeys
Stacey
After Sales Manager
Salesperson promises delivery gets your…
Salesperson promises delivery gets your money then vans don’t arrive as promised always same excuses
30 de mayo de 2025
Respuesta de Vanaways
Good Afternoon, Debbie
Thank you for your feedback.
We are sorry there has been a short delay in the delivery of your vehicle, we always aim to arrange delivery as quickly as we can. However, sometimes vehicles can be delayed due to our suppliers.
Our admin team have contacted you today to provide you with a delivery date.
Please contact us at customercare@vanasway.co.uk if you have any questions.
Best Regards
Stacey
After Sales Manager
The efficency and effectiveness of the service we received
Very positive experience from start to finish. A very professional business I would highly recommend
29 de mayo de 2025
Respuesta de Vanaways
Thank you for your feedback and we are pleased you had a positive experience with Vanaways.
We would love for you to recommended us.
Safe Journeys
Stacey
After Sales Manager
Delivered on time with no issues,
1 de junio de 2025
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Knowledgeable and Thoughtfull
Excellent advise and help from Nick Alexander, kept me right throughout the full sale and involved the correct partners and staff to get it closed out on time, Ellie made sure all dates suited me. Great company to deal with
29 de mayo de 2025
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
I had great experience buying my new…
I had great experience buying my new van, Lillie-Mae was incredibly helpful and knowledgeable, making the entire process smooth. They were also fair with the part exchange. I would definitely recommend them and will use them in the future. Thank you for the great customer service
Tenzing.
23 de mayo de 2025
Opinión espontánea
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Excellent professional service
Excellent professional service , thoroughly recommend
25 de mayo de 2025
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
straight forward to deal with
straight forward to deal with, email or call and it just gets done .
No hassle what so ever
22 de mayo de 2025
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Great customer service
The service we receive is always first class with Vanaways!
The Brown and Lillie-Mae Northover provided regular updates regarding the position of my order we will continue to use Vanaways moving forward.
2 de junio de 2025
Opinión espontánea
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Great experience throughout
Great experience throughout. The process even though was very thorough was also very quick and the team were great.
30 de mayo de 2025
Opinión espontánea
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Excellent process/ communication
Van as described ,purchase process very easy .Communication at all stages excellent
23 de mayo de 2025
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Lillie mae wasex
Lillie mae was exceptional. Have already recommended vanaways.
23 de mayo de 2025
Opinión espontánea
Respuesta de Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
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