I received an online quote which I was happy with. I then had to phone to verify a few things. At that stage it appeared that my secondary driver had no been put on the new insurance . It was all sor... Ver más
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Consulta las opiniones de los clientes
our dealings were with their associated partner vancomparedirect.com have been appalling - they do not answer the phone, They hassle you to renew. They give you the hard sell. There website says you... Ver más
Found the whole experience very easy online. Phone me the following day to see if they could get the quote better which they did so would highly recommend.
La empresa ha respondido
Very easy to get my insurance sorted, I made a few mistakes on the form and the gentleman I spoke to was very professional and run through everything with me.
Información sobre la empresa
Escrito por la empresa
VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.
Información de contacto
First Floor, 140 Brompton Road, SW31HY, London, Reino Unido
- vancompare.com
4,4
Excelente
6 mil opiniones
Ha contestado el 91% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
That was very helpful conversation with…
That was very helpful conversation with Denis, thanks for new van insurance.
2 de abril de 2026
Opinión espontánea
Respuesta de VanCompare.com
Dear Nedyalko,
Thank you for taking the time to leave your review.
We are really pleased to hear you had a very helpful conversation with Denis and that you were happy with your new van insurance. It is great to know everything was made clear and straightforward for you.
We truly appreciate your feedback, and we will be sure to pass on your kind words to Denis.
Yours sincerely,
Anna Vida
VanCompare
Thanks to Billy for the help sorting my…
Thanks to Billy for the help sorting my van insurance out top chap
2 de abril de 2026
Respuesta de VanCompare.com
Dear Adrian,
Thank you for taking the time to leave your review.
We are really pleased to hear Billy was able to help get your van insurance sorted and that you had such a positive experience. It is great to know the service made things straightforward for you.
We truly appreciate your feedback, and we will be sure to pass on your kind words to Billy.
Yours sincerely,
Anna Vida
VanCompare
Quick response and helpful
1 de abril de 2026
Respuesta de VanCompare.com
Dear Alexander,
Thank you for taking the time to leave your review.
We are really pleased to hear you found our response quick and the team helpful. It is great to know everything was dealt with efficiently for you.
We really appreciate your feedback.
Yours sincerely,
Anna Vida
VanCompare
very nice person dealt with the quote.
31 de marzo de 2026
Respuesta de VanCompare.com
Dear Stephen,
Thank you for your review.
I am delighted to hear that the adviser who dealt with your quote was so nice. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
My policy was completed by billy he was…
My policy was completed by billy he was brilliant, clear and made everything clear thanks billy appreciate it
31 de marzo de 2026
Respuesta de VanCompare.com
Dear Jake,
Thank you for your lovely review.
I am delighted to hear that Billy was brilliant and made everything clear whilst helping to complete your policy. It is always great to know when one of our team provides such straightforward and helpful service.
I will make sure your kind comments are passed on to Billy.
Yours Sincerely,
Charlie Byrne
VanCompare
Great service from Samuel top guy 👌🏽
30 de marzo de 2026
Respuesta de VanCompare.com
Dear Baljit,
Thank you for your great review.
I am delighted to hear that Samuel provided such a positive experience. Your kind comments are very much appreciated, and I will make sure they are passed on to him.
Yours Sincerely,
Charlie Byrne
VanCompare
After care is terrible
I did a quote online no issue within 20seconds they called saying they want to help get it cheap strange but ok I toke out the policy paid my deposit later that day I found another policy online a lot cheaper so I want to cancel
They called me today out the blue I thought perfect I don’t need to sit on hold for 20 mins the chap on the phone said no problem il put you through to the right department,ok , 30 minutes on hold and the phone cut off just tried to call again another 40min on hold well stuff it you call me when the direct debit doesn’t go through 👍 quick to take your money then they not interested I bet it would be the same for a claim
Update today had a call from complaints department a lovely lady called Anna cancelled my policy immediately and with a full refund very help and polite
Thankyou Anna
27 de marzo de 2026
Respuesta de VanCompare.com
Dear Mr Hadleigh,
Thank you for taking the time to speak with me during our recent telephone conversation.
I am pleased that we were able to discuss your concerns and arrange the cancellation of your policy in line with your request.
Once again, please accept my sincere apologies for any inconvenience and frustration this matter may have caused.
As discussed during our call, if you have any further questions or require any assistance, please do not hesitate to contact me directly. I will be more than happy to help.
Yours sincerely,
Anna Vida
VanCompare
Checked all my insurance needs
Great company broker checked everything I required insurance wise fantastic knew exactly all the details required for my line of work exceptional
30 de marzo de 2026
Respuesta de VanCompare.com
Dear Ronald,
Thank you for your fantastic review.
I am delighted to hear that our team took the time to understand your insurance needs properly and provided such knowledgeable, thorough service. It is great to know that everything was checked carefully and that you felt the adviser understood exactly what was required for your line of work.
We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Really good experience today with Billy who was very helpful with all my insurance needs and questions, won't hesitate to use in future insurance needs
Brilliant experience and helpful staff especially Billy!Thanks for everything
30 de marzo de 2026
Respuesta de VanCompare.com
Dear Kevan,
Thank you for your fantastic review.
I am delighted to hear that you had such a positive experience with Billy and that he was so helpful with all of your insurance needs and questions. It is especially pleasing to know that he made such a strong impression and that you would not hesitate to use us again in the future.
I will make sure your kind comments are passed on to Billy.
Yours Sincerely,
Charlie Byrne
VanCompare
Very professional and easy
30 de marzo de 2026
Respuesta de VanCompare.com
Dear Jon,
Thank you for your review.
I am delighted to hear that you found the service very professional and easy to deal with. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanComapre
Respuesta de VanCompare.com
Dear Shaun,
Thank you for your lovely review.
I am delighted to hear that Billy provided such professional service. We really appreciate you taking the time to share your feedback, and I will make sure your kind comments are passed on to him.
Yours Sincerely,
Charlie Byrne
VanCompare
Respuesta de VanCompare.com
Good Afternoon,
Thank you for your review.
I am very pleased to hear that you received very good service. We really appreciate you taking the time to share your feedback.
If there is anything we could have done to make your experience a 5-star one, we would be grateful to hear it.
Yours Sincerely,
Charlie Byrne
VanCompare
Good telephone manner and help with…
Good telephone manner and help with fulfilling my needs
27 de marzo de 2026
Respuesta de VanCompare.com
Dear Stephen,
Thank you for your review.
I am pleased to hear that you received helpful service and that the adviser’s telephone manner was so positive. It is great to know that your needs were understood and supported.
We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
We spoke with Frankie
We spoke with Frankie, he was professional and delt with our enquiries promptly
27 de marzo de 2026
Respuesta de VanCompare.com
Dear Kirsty,
Thank you for your kind review.
I am delighted to hear that Frankie dealt with your enquiries promptly and professionally. It is always great to know when our team provides clear and efficient service.
I will make sure your kind comments are passed on to Frankie.
Yours Sincerely,
Charlie Byrne
VanCompare
scary prices but helpful staff The man I spoke to was friendly and helpful prices scary…
The man I spoke to was friendly and helpful. I had to ask him to repeat himself several times but that was not him but the phone line was not good! and my hearing is not the best.
27 de marzo de 2026
Respuesta de VanCompare.com
Dear William,
Thank you for your review.
I am pleased to hear that the adviser you spoke with was friendly and helpful. I am sorry, however, to hear that the call quality was not the best and that this made the conversation more difficult at times.
We really appreciate you taking the time to share your feedback, and it is good to know that despite this, our team still provided a positive and helpful experience.
Yours Sincerely,
Charlie Byrne
VanCompare
Respuesta de VanCompare.com
Dear Liam,
Thank you for your review.
I am delighted to hear that you received friendly and quick service. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Respuesta de VanCompare.com
Good Afternoon,
Thank you for your review.
I am very pleased to hear that the adviser you spoke with was really helpful. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Morgan was excellent from van compare.
Morgan was excellent from van compare.
Polute helpful and very efficent.
Thankyou.
25 de marzo de 2026
Respuesta de VanCompare.com
Dear Mark,
Thank you for your lovely review.
I am delighted to hear that Morgan provided such excellent service and that you found them polite, helpful, and very efficient. It is always great to know when one of our team has made such a positive impression.
I will make sure your kind comments are passed on to Morgan.
Yours Sincerely,
Charlie Byrne
VanCompare
Very polite and helpful service
24 de marzo de 2026
Respuesta de VanCompare.com
Dear Barry,
Thank you for your review.
I am delighted to hear that you received very polite and helpful service. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Great bunch to deal with
Great bunch to deal with, the lad I had was extremely helpful on everything
23 de marzo de 2026
Respuesta de VanCompare.com
Dear Rich,
Thank you for your great review.
I am delighted to hear that you found our team so easy to deal with and that the adviser you spoke with was extremely helpful throughout. It is always lovely to know when our customers have such a positive experience with us.
We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
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