James was helpful and patient over the phone with an online quote. I got a competitive quote and he answered my questions clearly. I don’t understand why my current insurer told me to look elsewhere a... Ver más
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Consulta las opiniones de los clientes
Paid a £200 depoist on one day, verified the next day on the phone they shoved the premium up 30%. Said the insurance is with aegis? But received credit agreements from premfina, not had any insurance... Ver más
After calling to verify some details regarding my policy sammy d couldnt have been more helpfull and polite throuout the call ,sorted a new quote out as id got a couple ov changes ,found the best poli... Ver más
La empresa ha respondido
Louis Persson. I had the pleasure of dealing with Louis to sort out my van insurance. Louis was very informative, patient and listened to my needs and queries, and sorted out any queries I had. I go... Ver más
Información sobre la empresa
Escrito por la empresa
At VanInsurance.co.uk, we believe that our customers are more than just numbers on a page. That's why we're committed to providing friendly, personalised service that makes you feel like part of the family. We'll help you navigate the confusing world of van insurance and make sure that you're getting the coverage you need. And don't worry - we know that insurance can be a bit of a headache. That's why we've streamlined our process to make it as easy and stress-free as possible. We'll handle all the paperwork and negotiations with insurers so that you don't have to. So if you're in the market for van insurance, why not give VanInsurance.co.uk a try? We promise to make you smile (and protect your van while we're at it).
Información de contacto
Reino Unido
- vaninsurance.co.uk
Ha contestado el 89% de las opiniones negativas
Suele responder en menos de 1 semana
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I needed van insurance for early the…
I needed van insurance for early the next day and it was past 7 o clock. O got a call from Kevin and he got insurance set up for me with no hassle at 7 in the evening. Good man Kev!
Really good and fast moving in solving…
Really good and fast moving in solving my request
James was helpful and patient over the…
James was helpful and patient over the phone with an online quote. I got a competitive quote and he answered my questions clearly. I don’t understand why my current insurer told me to look elsewhere as I had been with them for quite a while and emphasised that their would not be the most competitive. It’s like you’ve been with us for sometime and we should exploit that to the full. I always think that you don’t need insurance until you need it and then you really do need it! I would hope my new insurers adopt a more sensible attitude to my business with them. John
Wont honour quote
I got my renewal quote and it was over £800, so i went onto Quotezone.co.uk and got a quote from Vaninsurance.co.uk for £290. So i went with that and paid the first premium and then phoned to validate it. They tried to tell me that i'd click mirror no claims on my motorbike. I told them over and over that there isn't an option to mirror no claims and then hung up on me just after i said it seems like they don't want to honour the quote and lose all that money. In the end they gave me it for over £500. I've since gone back and filled out the forms again and took a video of no option to mirror the no claims. So i phoned to complain and was put through to customer services and they hung up on me. So they've gone honoured the quote simply because i'd got it from over £800 to under £300. I'll stay with them for the year and just go elsewhere. In fact no. i'll do a quote with someone else and change. I can't be doing with dishonesty.
I insured my van
I insured my van. The cost was about £75 per month. A couple of days later, they emailed me an offer for £39.09. It's not serious to scam people like that.
Speaking to Charlie was very easy and…
Speaking to Charlie was very easy and uncomplicated
So easy to do great price and simple to…
So easy to do great price and simple to fill in.
First class service
Very helpful fast efficient service
Great easy guide
Great easy guide by the guy that confirmed my details and great app
Mmmm theyre great
Great customer service
Sebastian was very helpful and explained everything clearly. Great customer service.
Felt like the person on the phone was…
Felt like the person on the phone was talking to fast and felt pressured into taking the insurance
Really helpful adviser
Really helpful adviser
and easy to complete documents
Thank you
Great service
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