Van Monster - Leicester Opiniones 

73
TrustScore: 5 sobre 5

4,8

200 Aylestone Road, LE2 7LF Leicester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gregg was most helpful in assisting me with my van purchase, showing me numerous vans and even ordering the model I was after from another site. Would definitely use them again

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rav @ Leicester has been excellent. We have brought 4 Flatbeds and 4 4x4's in the last month. He has sourced them, had them prepared, and his communication has been excellent. We are based down... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Fast and efficient, Transfered the vehicle from Wakefield to Leicester so I could test drive the Vehicle, I had given the wrong address so when it came to the day of purchase they actually deli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rav was polite, welcoming and smart in appearance. This was an immediate excellent impression. We came to look at one van and ended up buying a slightly more expensive alternative van. Rav's knowle... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de camiones usados
  2. Concesionario de vehículos de motor

Escrito por la empresa

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Escrito por la empresa

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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4,8

Todas las opiniones

(73)

243 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service

Rav was brilliant at answering any questions I had a provided, I brought the car remotely I was provided with accurate descriptions, pictures and videos of the car. Rav was conscientious, punctual and polite at all times.

15 de mayo de 2024
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Great review, thanks.

Valorada con 5 estrellas sobre 5

Incredibly helpful employees

Rav could not do enough to help in buying my car. He went over and above, even coming in on his day off to help sort out my car finance. He did not push the sale of the car and allowed to me decide myself, letting me come in for multiple test drives before I eventually purchased my new car. If every salesman were like Rav, people would be buying a new car every week.

14 de mayo de 2024
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Great review.

Valorada con 5 estrellas sobre 5

Pleasure to Deal with

Ravinder described vehicle well. No hard pressure selling technique. Small issue relating to a recall dealt with promptly and overall just a pleasure to deal with.

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second Time buying a van from vanmonster

Second Time buying a van from the Leicester vanmonster branch and both times had great experiences with them. on both occasions rav was the salesman and helped discuss options avaliable and had a no pressure attitude. The van had a quick turn around and was ready and waiting next day. Next time I need a van I won't go anywhere else the guarantees are good and have a well backed company they deal with so you know the vehicles are well looked after before being sold to you

Thank you rav and vanmonster 5 stars 🌟

22 de marzo de 2024
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for the repeat business and recommendation.

Valorada con 1 estrellas sobre 5

This is the second van that I have…

This is the second van that I have purchased through van monster. The first one needed a new engine after doing only 86000 miles. My current van a Peugeot partner that I purchased a year ago from vanmonster is now costing me £2500 in garage bills which is crippling me financially as a self employed tiler.
When I took the van for it’s first service the mechanic told me that they were considering refusing to do the mot because there was oil in the coolant system that meant the headgasket would need replacing amongst other parts. I’m being left with major debts due to buying vans from Vanmonster. I thought that I would be getting a van that would last me many years but that hasn’t seemed to be the case. If Vanmonster could be a bit more understanding and realise that some of these vans have potential engine problems that can cost the customers thousands pounds to sort out, then maybe they could help out and exchange the van. All I want is something reliable that will get me to work. I will await a reply from Vanmonster and see if they are willing to help?

16 de marzo de 2024
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Hello Mr Commins, your free 6-month Van Monster warranty expired on 21st July 2023 after which time your extended warranty became effective. We understand that your claim has been declined by your current warranty provider as consequential damage resulting from an earlier claim with them. We would recommend contacting your current warranty provider as this was their decision not Van Monsters. If we can support you with this communication, please get back in touch.

Valorada con 5 estrellas sobre 5

New replacement van

Having recently had my previous van written off it was imperative that I found a replacement as soon as was possible. From initial enquiry to driving away a new van I found the staff at van monster, particularly Ravinda Singh, to be professional, courteous and efficient. So far I am very pleased with my new van, it is the second one I have bought from van monster, and would not hesitate in recommending them.

23 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buying a Van

Very pleased with whole experience of buying a van. Ravinder Singh looked after me and he was very good from start to finish, Thank you 👍🏻👍🏻

14 de febrero de 2024
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for taking the time to provide this feedback. Well done Rav.

Valorada con 5 estrellas sobre 5

Smooth process from start to finish and…

Smooth process from start to finish and very accommodating.Best price about as well for the make and model. .

4 de noviembre de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for your purchase and feedback. We hope to serve you again in the future

Valorada con 5 estrellas sobre 5

Great van, Excellent service

Always a great experience. Rav is a top man and nothing is too much trouble!

19 de octubre de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you. We will pass these comments onto Rav

Valorada con 5 estrellas sobre 5

Perfect Service, great Van!

This is the second time we have purchased a van from this company and hopefully we will buy many more in the future. Great service from Greg and Ravinder! They made the purchase run very smooth and we have ended up with the perfect van for our business.

19 de octubre de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thanks for the feedback, we hope you to serve you again in the future

Valorada con 5 estrellas sobre 5

Buying a car the easy way

The sales staff were polite, and knowledgeable, with no high pressure at all, and gave you space to look at several cars in your own time. They also have a good range of cars, at realistic prices. Sometimes buying a car can be a difficult experience, but it was a pleasure dealing with the people at Van Monster. Should you have a problem with your purchase they offer a 14 day full refund, which is a fantastic feature.

9 de agosto de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for your feedback

Valorada con 5 estrellas sobre 5

Ravi was patient and very helpful with…

Ravi was patient and very helpful with us his colleagues ( whose names we didn't manage to get) went the extra mile to deal with us. So far so good with the car we bought, and I feel that it was worth the trouble to hike from Leicester from London to get our car from this branch.

8 de agosto de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for your feedback. We will pass your comments on to Rav

Valorada con 5 estrellas sobre 5

Really positive experience

Really positive experience. Couldn’t find the car we wanted locally & these guys delivered. They got a fresh MOT for us before delivering the car. Communication was really good. I would 100% buy a car from here again. The guy who delivered it was lovely to, very polite and shown me round the car to make sure I was happy. So far so good!

17 de julio de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for your feedback

Valorada con 5 estrellas sobre 5

Top class service - van monster

Rav was extremely helpful. Had great knowledge of the various vans in stock. Advised us on what would be best suited to our needs. The hand over was faultless, and the attention to detail was fantastic. Very quick and easy. Would highly recommend these guys.

9 de junio de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for your feedback, we will pass your kind feedback to Rav and the team

Valorada con 5 estrellas sobre 5

Rav Top man

Rav Top man
Second van brought from Rav
Excellent service all through
Deal went very smoothly

12 de mayo de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for your feedback. We will pass on your comments to Rav and look forward to serving you again the future

Valorada con 5 estrellas sobre 5

Very good communication skills

Very good communication skills
Very pleased with all the work raj had done to get me back on the road ASAP as I'm self employed.
Over all really pleased.

12 de mayo de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for your kind comments

Valorada con 5 estrellas sobre 5

Great service

Great service, quick to respond and very helpfull

10 de mayo de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for your feedback, we look forward to serving you again the future

Valorada con 5 estrellas sobre 5

Ravinder & Sarah at the Leicestershire…

Ravinder & Sarah at the Leicestershire depot were amazing. They both went above and beyond to deliver for us and we would highly recommend anyone using this particular branch.

31 de marzo de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thanks for your great feedback. We will pass these comments onto Rav and Sarah

Valorada con 5 estrellas sobre 5

Excellent service from Sarah and her…

Excellent service from Sarah and her team at the Leicester branch, we’ve purchased many vehicles over the years from her branch and we always get excellent vehicles and customer service!

3 de febrero de 2023
Opinión espontánea
Logotipo de Van Monster - Leicester

Respuesta de Van Monster - Leicester

Thank you for your feedback, we will pass these comments on to Sarah and the team in Leicester

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