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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I followed all the instructions for fitting the products and must say that the postage-stamp-sized double-sided arts and crafts tape is totally inadequate for the job. It did not hold the units to t... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The vanolarm lite, the key fob is a joke , i understand it has been redesigned to stop false alarms when in pockets etc, but its no better . I have the new improved designed model, every ti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great product, easy to set up and install. Pairing extra units/fobs was easy using online instruction. Both written and short video clips. Quickly dispatched and the customer service was excellent. S... Ver más

Valorada con 5 estrellas sobre 5

Judging by the previous reviews, I have to believe that the product has been updated. The new fob works great, easy to pair and I fitted 4 alarms ok my van in about 15 mins, including pairing. You lit... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos de seguridad

Escrito por la empresa

The self installed Vehicle security system


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

102 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 71% de las opiniones negativas

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3,3

Todas las opiniones

(102)

22 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Worst product I have ever bought

Worst product I have ever bought. Cheap made and you can see the same product on Amazon for way cheaper. You are basically paying for a vanolarm print on the device. The key fob keeps setting it off while in my pocket. After about 2 day I smashed them on the floor put it the skip. I have had the normal version and the lite. Both are as bad as each other. Stay way clear.

5 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s genuinely a poor product

It’s genuinely a poor product. Not really fit for purpose. Constantly thinks it’s in the wrong place, the batteries are shocking (leave it parked for a couple of weeks holiday and it’ll be flat) and it doesn’t work in the eu even on a network that supports it. Wouldn’t waste the money and get something better!

1 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute rubbish

Absolute rubbish. Cheap Chinese tat. Still had my van broken into after having sensors on every door. Alarm constantly texting you even when you are driving it.

18 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a load of headache. Wish i never bought it!

What a load of headache. Wish I had never bought this rubbish!. A bunch of different sensors with countless FOBS and a terrible set of instructions! 1P mobile - worthless. You can get a GPS tag for £35. Genuinely hate the fact i spent hundrends on such tat. Who cares if their device has a torch on it?! are we in 1970?!

20 de julio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

The alarm is simple to install and in…

The alarm is simple to install and in the most works realy well. I do believe it will act as a deterant however I was dissatisfied at how loud it is. Only 1 sticker in box even though bought 4 door sirens, and at the minute I can't get it to speak to my phone, possibly a sim issue?

13 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

So the theory of the product is good…

So the theory of the product is good but the end result is stupid . Logically I thought when I armed and disarmed the alarm it would arm and disarm the main unit . That’s not true the main unit isn’t affected by the remote which results in the thing going off every few seconds sending you texts that it’s detected vibration so I switched off the vibration setting which I obviously would want as it’s pointless having it without then you just get constant texts saying it’s detected sound I mean come on guys did you not even test this product in the real world!! So basically if you want to use this you have to go into the app everytime you get somewhere and turn on the vibration and sound detectors or cope with the amount of texts it sends you and might I add you’ll have to go for the unlimited texts plan at £10 a month. It can’t be hard to incorporate the main unit into the remotes so it’s not active when you’re driving . The separate units that detect if someone’s trying to get it do a good job though just a shame about the main unit which is why I brought your product for the sms/phone calls just boggles my mind why you didn’t make it so you can arm and disarm the main unit

4 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product to provide security at a distance

Very good product ideal for peace of mind when not near the vehicle. Fitting and operating instructions are very thorough including helpful videos. I experienced a problem with the tracker unit and the support group provided a solution very quickly. Would recommend this problem.

2 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pedal cycle alarm

Web site easy to use. Delivered promptly.
Does what it says. Fitted to pedal cycle. neat and not too obtrusive. A good deterrent for bike thieves. Good value. Would recommend

21 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

not great

not great,

why should we need to watch customers who are doing their own installs to get the correct way to install/arm/pair the fobs to the alarms

this should all be detailed in the instructions that come with the kit. then and only then should you need to use you tube to fault find
piss poor from the company tbh

17 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No support or warranty response from company

Purchased less than 6 months ago full system and extra door sensors, worked OK for short while then had an issue with main alarm/tracker after trying everything to rectify, i contacted the company numerous times through their online contact form I received no reply whatsoever, it's not just about the product it's about the customer service as well and with no means of contacting this company via telephone or instant chat so basically may as well gone and flushed £180 down the toilet, this is the first time I've left a poor review for a product but with the company making no effort to respond I felt I needed to warn others ,the product works but if you have an issue/fault there is no support or warranty regardless of what their t&c's state

29 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I never even bothered fitting it

I never even bothered fitting it. I thought it would just need the key fob to activate the alarm and tracker but no. Having to open an app turn on the tracking device set up the gel fence and then turn on the alarms with the fob. What a mess about. I saw the door alarms on aliexpess exactly the same but without the logo £17 for two. Also found a similar tracking device to go with the alarms £50. So a little expensive to. And asked if there was any discounts for my insurance but no as the device is not on any lists of trusted retailers alarm systems

28 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I got this system a while ago to give…

I got this system a while ago to give it a try. It's been over a year and it's pretty much useless. The actual door sensors are ok but the app that controls the tracker is awful. The Chinese translations don't make any sense, the app takes so long to do anything - it's so dreadful I'm struggling to find the words to describe it.

I let the battery run down by mistake so re-charged the device. Now the app won't connect. I tried re-installing the app and that didn't help. It just says it's offline all the time. I've topped up the sim and nothing.

I really think the owners of this company should have a really good look at their consciences and reimburse all the poor people who paid way too much money for a half baked product. It's shockingly bad.

I can't stress strongly enough how utterly dreadful and annoyingly useless this product is. Shameful business taking good honest people's cash. It's a lot of money to pay for a mediocre torch.

5 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Save your money.

Useless cheap rubbish. Not loud enough. Constantly having to press key fobs (yes fobs plural. All 3 of them). Driving along and off they go. People thinking I’ve nicked the van! After sales totally non responsive. If I could give it zero I would.

21 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

The alarm system works well and does…

The alarm system works well and does the job. All the alarms pick up knocks and handle gabs on the doors pretty well. And the main unit does a great job at picking up whats going on in and around the van. I messages always come through straight away. Some small issues are the app seems a little basic and dated which causes a few issues like having certain long details to log in, I can only log into one device at a time where as other trackers allow all the vans to be on the same app and map. Turning the main units on and off to enter the van without setting them off takes a bit of time with the loading and seeing as it's through the phone. If I hadn't of watched reviews on this I would have been a bit disappointed as you'd of thought the fobs for the alarms would also disarm the main unit but no. The instructions aren't the most clearest and getting the fobs to zinc to multiple alarms had a little trouble to start with. Once all set up it seems to run alright. It's quite expensive for what it is but when you look at what other companies are charging and what you get in the pack, it seems to be good value.

30 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Keep your money in your back pocket and…

Keep your money in your back pocket and do not entertain buying this system.
Says im still at home when i’m 120mls away.
Now gone offline so is unresponsive,their “customer service” & I use the term with gritted teeth just say its the sim which works in everything else I try it in.
Very expensive torch because thats the only thing that works on it.

19 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

VANOLARM IS JUNK

Had a Vanolarm for around 2 years, always found it very cheap quality, internal sirens are pointless and nowhere near loud enough. Alarm has gone off numerous times and failed to send texts etc to my phone, I’ve personally been in my van and forgot to turn the alarm off numerous times and it’s still not been triggered, it worked when it felt like it even though batteries were new and system charged. Gave up using it for 6 months as I found it a waste of time money and batteries. Thought I’d give it a try again today, ££££ spent on new batteries and new 1p mobile SIM card and £10 credit only to find the gps/torch tracker had packed up and would not go online. After spending hours and hours trying to get a result and numerous unanswered emails to the support team I have finally given up. Got in contact with someone from the Vanolarm team via Facebook messenger (weird) to be told the SIM card will be faulty and not sending outgoing messages. Put SIM card in a spare phone and it worked fine. The company are useless and I shall chuck the rubbish system in the bin and fit a decent wired alarm system to my van. Anyone wanting one of these I would recommend that you don’t buy one, just avoid Vanolarm and save your money

3 de enero de 2025
Opinión espontánea

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