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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Vaonis stands by its commitment to customer care and satisfaction. Agnis Dailly customer support manager has been extremely supportive and responsive to my concerns. I purchased the Vaonis Pro 2 seve... Ver más

Valorada con 5 estrellas sobre 5

I purchased the Hestia telescope in 2024. I reported to customer service that a piece on my Finder scope on my Hestia telescope broke. They immediately replied that they would replace the entire Finde... Ver más

Valorada con 1 estrellas sobre 5

I ordered a telescope on July 2nd and was informed via email to expect the telescope by July 7th. I received no further communication regarding shipment and it is now July 13th. I submitted an onlin... Ver más

Valorada con 5 estrellas sobre 5

Intéressé par l'astrophoto mais me posant des questions sur les post-traitements, j'ai demandé à Vaonis s'ils pouvaient m'envoyer un jeu de données pour m'y essayer. Réponse rapide avec un jeu de donn... Ver más

Información sobre la empresa

  1. Fabricante de artículos ópticos

Escrito por la empresa

Based on the central idea of making astronomy accessible for everyone, we created a new generation of telescopes fully automated that combine optics, electronics, and mechanics of high precision. We allow our users to photograph with ease the wonders of the universe such as galaxies, nebulae, and stars. Share your discoveries thanks to our app with your beloved ones or fellow stargazers around the world.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

223 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(223)

42 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Ordered my Stellina in December 2020…

Ordered my Stellina in December 2020 from OPT, it is almost April 2021 now and no Stellina yet. Haven’t even heard of a ship date. Hard to write a review on a product I have yet to receive.

19 de marzo de 2021
Opinión espontánea
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Respuesta de Vaonis

Dear Jan,
Many thanks for your comment although this platform was meant to provide feedback on the product itself & usage, not the shipping lateness.
However, we understand your frustration. Delays to receive some materials due to the sanitary crises linked to an unexpectedly high level of orders have delayed our production. Rest assured that we are working very hard to limit this waiting time.
I'm sorry that OPT has not communicated more about this and we stay available to provide an update about your order. We will be sending OPT some stock by the end of next week, so I hope you'll receive your Stellina soon!
We would really appreciate an updated and constructive review of the instrument once you have received it.
Agnes from Vaonis

Valorada con 5 estrellas sobre 5

Excellent Family Telescope

Stellina has changed our family’s entire stargazing experience to make it more interactive, more inclusive for everyone and a lot more fun. The images are amazing. Maybe I shouldn’t say this because old school backyard astronomers will judge, but we live in the cold Rocky Mountains and this winter, there were times we put Stellina outside, initialized then went back inside to scan our targets from climate controlled comfort. Stellina performed well even in temperatures below 20 degrees Fahrenheit and gave us beautiful images of the sky we would not have seen otherwise.

Another great feature, besides all of the pre-loaded sky targets to see, is the ability to manually guide Stellina to the stars and targets we want to find. With coordinates Stellina dials right in and gives us an unreal look at what we want to see.

Also, I bought my Stellina from a private camera and telescope store but when I emailed and called Stellina with questions about operation and warranty, they were absolutely awesome and responsive. One of my favorite hobby purchases ever. Worth every cent. Well done Vaonis. You are an exceptional organization.

19 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Large Telescope Owner

I have been into amateur astronomy for many years and have owned a number to telescopes. Not only is Stellina a game changer, it is a world changer. The team at Vaonis are top service professionals and have been incredibly responsive to every inquiry. There is one distinction that everyone should be aware of. Even that largest telescopes in the world would never be able to show you the color and detail that Stallina can provide. These images are created by astrophotography. This is what Stellina does and the Stellina experience is 100 x better than what a traditional astrophotography set up provides. But, there is a group that enjoys an astronomy experience that does not include astrophotography, and to them, the Stellina experience may not be what they are looking for.

19 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bonjour moi c’est Étienne passionné par…

Bonjour moi c’est Étienne passionné par le cosmos, l’Univers
Je trouve le Stellina passionnant révolutionnaire facile d utilisation
J ai vraiment de la chance d avoir un tel produit entre mes mains.
J’ai capturé des majestueuses nébuleuses ou bien d’incroyable objets célestes comme des galaxies tout cela depuis la fenêtre de ma chambre située au sein d’une assez grosse ville.
Le Stellina me fait découvrir des mystères de notre Univers et c’est extraordinaire le pourvoir qu’il a de faire s’intéresser des personnes qui a l’origine ne le sont pas. On se fait des soirées observations en famille et c’est juste formidable !
En ce qui concerne l’entreprise VAONIS, et ses collaborateurs j en suis ravi
Et merci également à leur site demooz qui m’a rencontré Stephen une personne disponible et agréable
Merci pour votre écoute
Cordialement Étienne

19 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

An unbelievable telescope.

I have been fascinated by the stars since I was 10. I am now 76. I have had dozens of telescopes. My largest scope was a 9.25 catadioptric. It weighs over 100 lbs, the tube itself 50 lbs. I gave it to a friend when I could no longer assemble it.
I saw the Vaonis ad and immediately ordered a Stellina. I live in The city and recently sent a photo of the Ring Nebula that I took with the Stellina to my friend who lives deep in the Virginia mountains. He said, “I can’t get this quality with the 9 1/4” that you gave me.
25 lbs. Easy to carry. Setup is a breeze. My neighbors’ porch lights are no problem.
Thank you Vaonis for making an old man happy again.

19 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Très satisfait mais...

Très satisfait . Beaucoup de plaisir . En revanche n’étant pas spécialiste photo , j’ai demandé un mode d’emploi bien explicatif pour affinity photo IPAD pour traiter les Tiffs , comme celui donné par vaonis mais pour PC, ( ce n’est pas la même démarche). on m’a dit de me renseigner sur internet et basta. Je pense que selon la pub, ce très bel objet a avant tout été créé pour smartphone et tablette, et pour les gens ne voulant pas se perdre dans l’astrophoto sinon un peu. Pour presque 4000€ je pense être en droit d’attendre un meilleur service . J’ai pris l’application Affinity payante et elle ne me sert à rien . Je m’amuse un peu avec Lightroom gratuit sur le JPEG. On verra si ce message sert à quelque chose ...de concret cette fois .

19 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Astrophotography is fun again.

I had basically given up on using my previous telescope. It was heavy, awkward, and complicated. I’m just too old for that. So when I saw the Stellina on YouTube I was intrigued. And the short review I watched was very positive. The fact that the app did so much of the image processing sold me. The Stellina is so easy to set up that it’s actually fun. And using it is just as easy. So astrophotography is fun again. That’s the best reason for owning one. And when Vaonis comes out with a more advanced product, with perhaps a bit more aperture, I’ll be buying that! Thank you Vaonis!!

19 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'll admit that my mind was completely…

I'll admit that my mind was completely blown by the images we got from the Stellina. Such a great way for me to dive back into astronomy and spark some interest in my son. The few support questions I had were answered quickly. Overall I was really, truly impressed!

19 de marzo de 2021
Valorada con 5 estrellas sobre 5

Ok......Vaonis has nailed it

Ok......Vaonis has nailed it. I have spent years working with various equipment to get images at half the quality I get with Stellina! My wife laughs at me when I’m dancing around exclaiming it only took me 5 minutes or less to set up!

To your engineers....well done. You have designed a masterpiece! And to your managers and leaders...bravo! For creating an atmosphere of such innovative creativity.

I look forward to being delightfully surprised by you in the future!

19 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Portable, powerful, and great customer service

I purchased a Stellina from Vaonis to use in my stargazing business. It is simple to use, produces great photos, and is easy to transport. I had an issue with using mine in the cold during the winter in the Colorado Rockies, but Vaonis had excellent customer service resolving the issue.

This is a great product for schools and other community organizations looking to offer stargazing.

19 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The telescope met all my expectations…

The telescope met all my expectations and is great to use in light polluted NYC. Being able to observe deep space from my deck is a lot of fun. Customer service during the pandemic was top notch and I am a very happy owner of a stellina.

18 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

logical but unjustified skepticism, great product

Time, weather, and light pollution were my worst enemies, to which Vaonis Stellina could provide a reasonable and decent outcome. I bought this product after a long debate since I am a professional (astrophotography)astronomer. Doing so, I had an enormous freedom in choice and optimisation and thus control over every detail. In other words, translated to a Full automated Vaonis, a lot of AI should be crammed in this instrument. A huge avers, to give away this freedom and control, make sense. I am making a project of this to cram out every inch, point and comma, to test this device to its fullest extent. On top of that I had the disadvantage (but in a way also the advantage) that I had to send my Stellina back.
In a full astrophotography setup, images are better because of the guiding system. For Astrophotography it is mandatory to have an Equatorial mount as one should have a guiding scope, preferably off-axis. Heavy weight and thus limitations in movement of the setup as well as complexity in setup, besides a pretty price card are to be included.
Also, an autofocusing, calibration, tools (Bathinov …) etc are necessary to obtain a maximal quality and make part of the initial setup (time consuming). Dust, humidity …. NOT with Stellina, which is a closed, dedicated system ruling out mutual these incompatibility problems.
Vaonis has an incredible, unseen after service perfectly capable of handling multiple languages by the same person. Follow-up and problem solving is very pro-active. These are really the Rolls-Royce of a whole in one concept! Vaonis really takes every issue personal (in a good way) and is trying to administer problems in a concept vision and not as a Band-Aid on a cycle tube. There is a real ad-hoc forum support as well, to help and treat users. There is an extraordinarily strong community with a healthy mentor attitude.
On top of that Stellina addresses the needs and desires of every user, from newbie to advanced. Clamp on someone in your street, give the Vaonis and within 0.5h the first good images will be on the phone or tablet! The second time that very person would use the Stellina, it will be within 10minutes. As a pro, Stellina houses an incredible plate solving initialisation despites threes, clouds, house walls, heavy light pollution, and no pole star in sight.

Short: Stellina may be expensive, but it is worth every penny!

18 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Access to an astonishing view of the cosmos.

I hesitated to spend out on yet another piece of equipment for my hobby, but how glad I am that I did. This is simply not "another piece of equipment" but an entirely new and different means of seeing images of the cosmos, but amazingly simple and reliable to use. I had never thought that I would be able to observe distant galaxies and nebulas without hours of processing and complicated equipment, although this is what I wanted to see. With Stellina I check for a clear sky, and I am out there and my trusty Stellina is starting to download photons that have travelled from far distant regions of the universe and I can look at the vast energies of far away galaxies, dust lanes and star formations. I would add that the support and response from Vaonis has been very quick and top class, and I would also like to express my appreciation for all the helpful posts other users put on the Stellina site. Stephen Green

17 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Stellina

Firstly I am not a photographer, and knew absolutely nothing about how to take pictures with a telescope. But now I can produce superb images with the Stellina telescope - I did not think it possible to produce such amazing images from an inner city light polluted site, and it is so easy to use. Vaonis is a super friendly company, always looking to learn and improve the customer experience

16 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

While Stellina is not a cheap solution…

While Stellina is not a cheap solution and as many people have pointed out you could probably get equivalent photos for less by buying a number of items and putting them together (in the traditional telescope manner), where Stellina shines is in its simplicity.

Basically, it does exactly what it is supposed to do, simply and without fuss. The images are very nice (especially if you are prepared to put some effort into the development process).

I dabbled with astrophotography using a standard mount and a DSLR and was always disappointed with the results, this rarely happens with Stellina and when it does it is normally down to the weather! I live in an area where there is a ton of light pollution (bortle 8) but still manage to get images that please me and my friends.

So, in summary, I cannot really fault the device, it does do exactly what is claimed without fail. If you have the money and want to learn about and image the sky it is a great investment.

16 de marzo de 2021
Opinión espontánea

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