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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the wrong product. Following a telephone call, instructions were quickly given for returning items, and and the exchanged product was received within few days.

Valorada con 5 estrellas sobre 5

I’ve ordered from The Vape Shop multiple times now, and they’ve been absolutely brilliant every single time. My orders are always processed quickly, dispatched super fast, and arrive exactly as expect... Ver más

Valorada con 5 estrellas sobre 5

Brilliant customer service Sam was so helpful patient and really made my stress of an online purchase problem disappear, he helped me place my order with out any issues and went through smoothly and I... Ver más

Valorada con 5 estrellas sobre 5

My first attempt to try vaping instead of cigarettes. How lucky was I to use Vape Shop for my debut purchase. SO impressed with the way Zoe took me under her wing and has literally tailormade my init... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. también en la categoría
  3. Tienda de vaporizadores

Escrito por la empresa

Vape Shop is your go-to one-stop vaping store, providing customers with not only the best prices but the hottest products on the market! We take pride in stocking a whopping range of disposable devices, vape kits, e-liquid and more, leaving no corner of the vaping industry untouched due to our understanding that no vaper is the same! Not only are we a vaping retailer but most importantly a community of vaping enthusiasts who vape exactly what we sell. This allows us to pass on our expert knowledge directly to you via our incredible live chat customer support team. Available 24 hours a day, 7 days a week, so if you have a question that just can’t wait? Not to worry, you can get in touch with us at any time.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

558 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 33% de las opiniones negativas

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4,8

Todas las opiniones

(558)

118 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

First order - GREAT!

First order, arrived quickly and product is great. The shop down the road sells the same pods and they burn out before the juice is finished. Vape Shop supply much much better products at a higher quality and

5 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional staff

Very professional staff. Always quick response to our needs.
Every single order is carefully arranged and delivered quickly.
I’m very satisfied with their service, I highly recommend it to anyone seeking for higher quality at a fairly and reasonable price. They offer plenty of options and the items are very well described on their website.

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

1000 out of 10 ⭐️⭐️

I have bought off Vape Shop many times and I’ve always been happy with their products! Recently there was a mix up with an order and I got a very prompt reply and a solution within 24 hours which was absolutely amazing. Their customer service is 1000 out of 10 cannot fault them! I will be continuing to purchase from them in the future 😁

29 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow ,what can I say

Wow ,what can I say
This company is excellent, they pick pack and deliver within a couple of days after ordering online
I have been using them for over a year and not one complaint
The team even managed a next day delivery last week even though Britain was in a horrendous storm
The team call you if any of your order is out of stock after ordering online
And offer alternatives ,they have a vast choice and something for everyone who vapes
I wouldn't shop anywhere else for my ecigs and pods
Well down to the team for your professionalism,friendliness on phone and customer service
5 stars 🌟 🌟🌟🌟🌟🫶

23 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

MY MISTAKE

I made an error with an order 😕 l sent an email explaining the error and it was addressed within 6hrs! Excellent response 👏
Thank you 😊

23 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A pleasure

The initial transaction was promptly dispatched and delivered, then when a problem occurred their resolution was equally prompt and thorough.

I would happily use again as well as recommend

21 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company and service

Been shopping with Vape shop for over 2 years they are amazing company.Always good prices and offers.Delivery is excellent and ordering so easy.point system is avery welcome bonus.
They also have such a good range of products to suit all

17 de enero de 2025
Opinión espontánea

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