Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver más
La empresa ha respondido
Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Ver más
I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Ver más
VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Ver más
La empresa ha respondido
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, Reino Unido

Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Vanilla Blush Medical Ltd
Very helpful with any concerns or queries. Would highly recommend 👌

Respuesta de Vanilla Blush Medical Ltd
My delivery was on time and my underwear fits perfectly, I feel so comfortable in them and I don’t have any others thank you so much vanilla blush 😊💖

Respuesta de Vanilla Blush Medical Ltd
Great personal and customer focused service for products that are personal to the individual customer. Wish more companies could be so easy to deal with online.

Respuesta de Vanilla Blush Medical Ltd
Great service item delivered on expected date no dramas, thank you

Respuesta de Vanilla Blush Medical Ltd
Always pleasant to deal with nothing too much trouble friendly and polite

Respuesta de Vanilla Blush Medical Ltd

Respuesta de Vanilla Blush Medical Ltd

Respuesta de Vanilla Blush Medical Ltd
Amazing customer service. Called to confirm details prior to orders. Very professional and made me feel at ease. Go above and beyond to help ☺️

Respuesta de Vanilla Blush Medical Ltd
The in store service is exceptional. Tailored to your specific needs. Nicola has vast experience of the requirements of the clients. The online services are superb. I had difficulty at first but, a call to the office (and help was swiftly given) and I was able to use the online service easily. Choices are huge and, my garments arrived very quickly and discreetly.Excellent choice of products.Excellent value. Excellent service.

Respuesta de Vanilla Blush Medical Ltd
I have loved Vanilla Blush for years and have many knickers of different types from the brand - fancy lacy ones in beautiful colours, regular cotton knickers for everyday use, and hernia panty girdles for when I go running or hiking. This time I was very dissapointed to find out that the design of the panty girdle has been changed. I already have two of them from a few years back and love them. But the ones I got now have a much higher waist, yet that is not reflected on the web page. On the web page the girdle looks like the ones I already have, but the ones I got are much higher. So much so that they roll down and do not stay in place and therefore are not nearly as comfortable as the ones I had and wanted more of. And there was no way to know as the pictures on the web page are of the old model. This is bad for two reasons: I got something different from what I ordered, and I can't get the great panties I actually liked any longer.

Respuesta de Vanilla Blush Medical Ltd
Vanilla Blush are an excellent dependable company. I've purchased several items from them to support my stoma and have been very happy with the quality and longevity of their goods.

Respuesta de Vanilla Blush Medical Ltd
Excellent guidance, loved the first hand experience which was much appreciated.

Respuesta de Vanilla Blush Medical Ltd
Easy to order great products, great customer service

Respuesta de Vanilla Blush Medical Ltd
Excellent service and follow up emails
Excellent products which also wash well

Respuesta de Vanilla Blush Medical Ltd
Prompt service. Reminders when NHS products due each year. Don't wear anything else but Vanilla Blush underwear.

Respuesta de Vanilla Blush Medical Ltd
products are first class and staff very helpful

Respuesta de Vanilla Blush Medical Ltd
Nicola was lovely. She phoned me regarding being referred by nurse at hospital. She took the time to go over all the items that might meet my requirements. I didn’t feel rushed, and felt very supported by her, not only regarding support items for my stoma, but in general - my well being, any concerns or questions that I might have. My product arrived very quickly too. I would highly recommend this company. The items are just what’s needed and the customer service is excellent, to say the very least.

Respuesta de Vanilla Blush Medical Ltd
I find this company so easy to order from. They keep you informed every step of the way. I always order the ladies Ostomy pants and their t shirts. All good quality.
I would recommend.

Respuesta de Vanilla Blush Medical Ltd
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.