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Vanilla Blush Medical Ltd Opiniones 664

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Ver más

Valorada con 5 estrellas sobre 5

I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Ver más

Valorada con 4 estrellas sobre 5

VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamiento médico
  2. Proveedor de equipos para discapacitados
  3. Cirujano gastrointestinal
  4. Tienda de artículos médicos
  5. Farmacia

Escrito por la empresa

Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.


Información de contacto

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Free Fitting Service.

We offer a free consultation fitting service with one of our experts.

4,8

Excelente

TrustScore: 5 sobre 5

664 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

So nice to able to actually speak to…

So nice to able to actually speak to someone on the phone , and they are so pleasant and helpful.
Goods arrived very quickly, thank you VB

20 de marzo de 2026
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Respuesta de Vanilla Blush Medical Ltd

Hi Barry. Thank you for the 5 star review. Means so much. Team VB

Valorada con 5 estrellas sobre 5

Superb service

Superb service. I ordered my usual size but having lost weight they were slightly too large.
I emailed for a swap as I was going abroad in the next 5 days.
The wonderful person Kim, suggested I just reorder the size required and send the others back as a return to speed up the process of getting the correct ones

I re-ordered and advised Kim of the new order number. The vests were with me the following day. Absolutely brilliant
I sent back my return and the credit was in my account within 7 days.
Fantastic product and superb service.
Thank you

20 de marzo de 2026
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Respuesta de Vanilla Blush Medical Ltd

Hi Phil. Your review has made our day. We really appreciate you taking the time to do this. Team VB

Valorada con 5 estrellas sobre 5

Good service

A quick phone call to order items which were delivered promptly.
Thank you.

17 de marzo de 2026
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Respuesta de Vanilla Blush Medical Ltd

Thank you for the 5 star, Irene. Team VB

Valorada con 5 estrellas sobre 5

Nice staff

Lovely greeting going though the door nothing is a problem great products

11 de marzo de 2026
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Respuesta de Vanilla Blush Medical Ltd

Joyce, thanks very much, we really appreciate it. Team VB

Valorada con 5 estrellas sobre 5

Fantastic items

Fantastic items, wonderful service. Professional and excellent service

11 de marzo de 2026
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Respuesta de Vanilla Blush Medical Ltd

Fab to see this, Jane. Thank you very much. Team VB

Valorada con 4 estrellas sobre 5

Excellent service

Very good that they remind me when I can re-order prescription goods and services without me chasing after them first

10 de marzo de 2026
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Respuesta de Vanilla Blush Medical Ltd

Wonderful to hear Arthur. Thank you for the review. Team VB

Valorada con 4 estrellas sobre 5

I spoke to a lovely person but she…

I spoke to a lovely person but she didnt tell me I would only receive 3 pairs of knickers. How do only 3 pairs last a year or more?

9 de marzo de 2026
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Respuesta de Vanilla Blush Medical Ltd

Thanks for the review, Kerry. Team VB

Valorada con 5 estrellas sobre 5

A business that cares

My wife has been an Ileostomist for 40 years and, last May, we became ‘Ostomates’ after I had a Urostomy! She has had super service from Vanilla Blush in the provision of Ostomy underwear and now it has been my turn. Following my order for Ostomy pants (which are of super quality and value) I was contacted by the sales team who ‘cancelled’ my order so that I could re-order and have the benefit of a promotion offer. Now that’s Customer Service!

7 de marzo de 2026
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Respuesta de Vanilla Blush Medical Ltd

Aw David, thank you for taking them time to give us this review. We are delighted we could offer you a great offer. Wear with pride. Team VB

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The garments are very well made using strong fabric. Great value for money. I have looked at other makes and Vanilla Blush is well above and beyond them.

7 de febrero de 2026
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Respuesta de Vanilla Blush Medical Ltd

So lovely to read, Chrissy. We really appreciate this. Team VB

Valorada con 4 estrellas sobre 5

Now had a reply to my previous report

Now had a reply to my previous report. Very nice lady who has refunded returned items and is very kindly sending me another more suitable item. Very helpful lady!

19 de marzo de 2026
Opinión espontánea
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Respuesta de Vanilla Blush Medical Ltd

Thank you Barbara for updating the review. Appreciate this.
Team VB

Valorada con 5 estrellas sobre 5

Cant fault Vanilla blush

Cant fault Vanilla blush. They're helpful & caring. You aren't just a number of sales to them, you're an actual person which is so nice. Great products as well.

4 de febrero de 2026
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Respuesta de Vanilla Blush Medical Ltd

Thanks so much for the kind words. Much appreciated. Team VB

Valorada con 5 estrellas sobre 5

Vest supports for abdominal wall weakness.

I bought the vest because of an abdominal weakness not a hernia told by my surgeon. Vest supports the area on a daily basis. Very good better than any others.

3 de febrero de 2026
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Respuesta de Vanilla Blush Medical Ltd

Thank you for the great review. Team VB

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