Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver más
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Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver más
La empresa ha respondido
Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Ver más
I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Ver más
VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Ver más
La empresa ha respondido
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, Reino Unido

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So nice to able to actually speak to someone on the phone , and they are so pleasant and helpful.
Goods arrived very quickly, thank you VB

Respuesta de Vanilla Blush Medical Ltd
Superb service. I ordered my usual size but having lost weight they were slightly too large.
I emailed for a swap as I was going abroad in the next 5 days.
The wonderful person Kim, suggested I just reorder the size required and send the others back as a return to speed up the process of getting the correct ones
I re-ordered and advised Kim of the new order number. The vests were with me the following day. Absolutely brilliant
I sent back my return and the credit was in my account within 7 days.
Fantastic product and superb service.
Thank you

Respuesta de Vanilla Blush Medical Ltd
Very easy to access,helpful and quick service

Respuesta de Vanilla Blush Medical Ltd
Very helpful and experienced staff.
Great service.
Products fit for purpose.

Respuesta de Vanilla Blush Medical Ltd
A quick phone call to order items which were delivered promptly.
Thank you.

Respuesta de Vanilla Blush Medical Ltd
Lovely greeting going though the door nothing is a problem great products

Respuesta de Vanilla Blush Medical Ltd
Always great customer care support and service. Love Vanilla Blush clothing 🥰

Respuesta de Vanilla Blush Medical Ltd
The girls were very helpful and understanding of my situation. Went through all my options thoroughly

Respuesta de Vanilla Blush Medical Ltd
Fantastic items, wonderful service. Professional and excellent service

Respuesta de Vanilla Blush Medical Ltd

Respuesta de Vanilla Blush Medical Ltd
Very good that they remind me when I can re-order prescription goods and services without me chasing after them first

Respuesta de Vanilla Blush Medical Ltd
I spoke to a lovely person but she didnt tell me I would only receive 3 pairs of knickers. How do only 3 pairs last a year or more?

Respuesta de Vanilla Blush Medical Ltd

Respuesta de Vanilla Blush Medical Ltd
My wife has been an Ileostomist for 40 years and, last May, we became ‘Ostomates’ after I had a Urostomy! She has had super service from Vanilla Blush in the provision of Ostomy underwear and now it has been my turn. Following my order for Ostomy pants (which are of super quality and value) I was contacted by the sales team who ‘cancelled’ my order so that I could re-order and have the benefit of a promotion offer. Now that’s Customer Service!

Respuesta de Vanilla Blush Medical Ltd
Excellent service. The garments are very well made using strong fabric. Great value for money. I have looked at other makes and Vanilla Blush is well above and beyond them.

Respuesta de Vanilla Blush Medical Ltd
Now had a reply to my previous report. Very nice lady who has refunded returned items and is very kindly sending me another more suitable item. Very helpful lady!

Respuesta de Vanilla Blush Medical Ltd
Cant fault Vanilla blush. They're helpful & caring. You aren't just a number of sales to them, you're an actual person which is so nice. Great products as well.

Respuesta de Vanilla Blush Medical Ltd
The ladies who answered my call were very helpful to explain about Vanilla Blush products.

Respuesta de Vanilla Blush Medical Ltd
I bought the vest because of an abdominal weakness not a hernia told by my surgeon. Vest supports the area on a daily basis. Very good better than any others.

Respuesta de Vanilla Blush Medical Ltd
The girls on the telephone lines are fantastic and extremely helpful

Respuesta de Vanilla Blush Medical Ltd
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