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Vanilla Blush Medical Ltd Opiniones 664

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Ver más

Valorada con 5 estrellas sobre 5

I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Ver más

Valorada con 4 estrellas sobre 5

VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamiento médico
  2. Proveedor de equipos para discapacitados
  3. Cirujano gastrointestinal
  4. Tienda de artículos médicos
  5. Farmacia

Escrito por la empresa

Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.


Información de contacto

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Free Fitting Service.

We offer a free consultation fitting service with one of our experts.

4,8

Excelente

TrustScore: 5 sobre 5

664 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The store/service you never knew you needed but will wonder how you did without

Wow, what an incredible place this is. After my clinical team referred me to Vanilla Blush Nic was very quick to get in touch and arrange an appointment. When I got there it was beautifully presented and such a nice welcoming team. Nic's manner immediately puts you at ease and her understanding of your medical, aesthetic, and emotional needs are outstanding. Her product knowledge and the way she has of explaining why things are done in a certain way gives you absolute confidence that you are in great hands. The stock range was considerable and extended far beyond my expectations. I came away feeling great and would have no hesitation whatsoever in recommending Vanilla Blush

14 de enero de 2026
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Respuesta de Vanilla Blush Medical Ltd

Laura. This post review is so heart warming to read. We read it out in store this morning. Thanks for taking to time to reflect on our service. We really appreciate it. It was a pleasure meeting you. Team VB

Valorada con 5 estrellas sobre 5

As a new Urostomy client it was…

As a new Urostomy client it was reassuring to be dealt with by knowledgeable and helpful staff who guided me through the range of products NHS provision They arranged deliveries and future supplies.

22 de diciembre de 2025
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Respuesta de Vanilla Blush Medical Ltd

Thanks very much for this lovely review, Colin. Delighted you are happy. Team VB

Valorada con 5 estrellas sobre 5

Mens vests

10/10
Custmor service
Garments mens vests
Brilliant

16 de enero de 2026
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Respuesta de Vanilla Blush Medical Ltd

Wonderful to see this, thanks so much, Mark. Wear with pride. Team VB

Valorada con 5 estrellas sobre 5

From start to finish

From start to finish, every one has been so kind . The process is fast . Pick my item and delivery was completed quickly

1 de enero de 2026
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Respuesta de Vanilla Blush Medical Ltd

So kind of you to say, Mark. Really appreciate the review. Team VB

Valorada con 5 estrellas sobre 5

Very satisfied returning customer

I have used this company before and have found their prices and service excellent.

28 de diciembre de 2025
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Respuesta de Vanilla Blush Medical Ltd

Hi Sheila.

Thank you very much for this review. VB Team

Valorada con 5 estrellas sobre 5

The experience was great

The experience was great. Staff answered emails quickly, the underwear I ordered are of excellent quality and very well made.
I did run into a bit of a problem due to size. My refund was made without hesitation or questions.
A great company to do business with.

28 de noviembre de 2025
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Respuesta de Vanilla Blush Medical Ltd

Such a lovely review to read. Delighted we could serve you. If you need anything else please do not hesitate to contact us. Team VB

Valorada con 4 estrellas sobre 5

It arrived !

7 de enero de 2026
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Respuesta de Vanilla Blush Medical Ltd

Great to hear Bryan. Happy New Year to you. Team VB

Valorada con 5 estrellas sobre 5

3rd time purchasing the hernia vest

3rd time purchasing the hernia vest. They're a life saver as theres nothing else to suit my problem as belts aren't big enough. Service and speed was exceptional. Thanks to all

21 de diciembre de 2025
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Respuesta de Vanilla Blush Medical Ltd

Hi Mark. Happy New Year. Thanks for the lovely comments. Delighted you are happy. Team VB

Valorada con 1 estrellas sobre 5

Customer service 5* Product 1*

Customer service was amazing, the lady on the phone was so warm and welcoming.

However the product i use and was provided are the only reason this is a 1 star review, the product was a hernia belt, it did not work in the slightest and with a parastomal hernia it is important for me to have that comforting yet safe fit. The belt kept slipping down even at its tightest, and it was incredibly small in width so It didn't actually support my hernia in that respect either.

27 de noviembre de 2025
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Respuesta de Vanilla Blush Medical Ltd

Hi Josh. Sorry to hear the product didn’t work for you. I am highly confident following a chat on return from Christmas holidays we will be able to solve this issue for you. Sounds to be like you are in the incorrect size and depth. Merry Christmas. Will speak in New Yesr.

Valorada con 5 estrellas sobre 5

Comfort and being discreet

Warm welcome and great choice to choose from... Also very friendly advice.

3 de noviembre de 2025
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Respuesta de Vanilla Blush Medical Ltd

Very kind, Asma. Thank you. VBTeam

Valorada con 5 estrellas sobre 5

Excellent Quality and Customer Service.

I love their quality and the confidence I gain. Customer service is exemplary!

29 de noviembre de 2025
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Respuesta de Vanilla Blush Medical Ltd

Hi Marge. Thank you for giving us this 5 star review. We are so pleased. Wishing you a Merry Christmas from the Team at VB.

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