Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Ver más
I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Ver más
VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipamiento médico
- Proveedor de equipos para discapacitados
- Cirujano gastrointestinal
- Tienda de artículos médicos
- Farmacia
Escrito por la empresa
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Información de contacto
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, Reino Unido
- 01417630991
- info@vblush.com
- vblush.com
Free Fitting Service.
4,8
Excelente
664 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent product and service
Very pleased with my order, perfect pants to me for someone with a stoma. Excellent service, made a request to delay my delivery because I wasn’t returning to the country for a few days and they responded to say no problem and delivered it just after coming back home.
29 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Thank you so much, Jane. We are delighted you are happy with our products and service. Wishing you a Merry Christmas and a healthy New Year. Team VB
Great customer service from Nic
29 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Thank you very much Trevor for this review. Wishing you a Merry Christmas from the team at VB.
My Go To for Underwear & Supportwear
I’ve been using Vanilla Blush since I met founder, Nic, at an ostomy supplies event not longer after I’d had my ileostomy formed back in 2012. They are my go to for underwear and support-wear, I’ve always found them to be attentive, customer focused and it feels like they make the whole online experience feel more personal. Plus the quality is top notch.
29 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Hi Angela. Thanks very much for this lovely review. We are delighted you are happy with our product and service. Wishing you a Merry Christmas and a healthy and joyful New Year. Team VB
Issues promptly resolved
After my previous review, Nicola from Vanilla Blush contacted me and we have resolved my previous issues. My query was handled quickly and efficiently and I have reflected this on my review.
I Risby
28 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Hi Ian. Sorry to see you’ve given us a 1star review. I’ve taken the liberty to look into this for you. Order number 129159 was placed during Black Friday, 50% off was not available during Black Friday on multiple packs. I can only apologise but I never saw the email looking for a replacement vest being sent with this order. I’ve looked through the emails I have access to and yes, you are completely correct, you did send an email and it doesn’t look like I replied to it. I can only put this down to human error during a very busy time for us. In terms of the vest with holes, I have no access to that email right now but will make this a priority on return to work on Monday. I am sure we will be able to assist you, restoring your long term faith in our brand. Team VB
Essential products for ostomates.
I first bought Vanilla Blush products from my hospital bed after stoma surgery. Ive never looked back, their underwear and support garments are awesome of ostomates looking for some some extra support for their stoma and bag. Their shorts and leggings give my bag support while I exercise without being restrictive.
28 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Gillian. Thank you so much for taking the time to give us this review. We are thrilled you are happy. Wear with pride. Wishing you a Merry Christmas from the team at VB.
My goto place for stoma friendly…
My goto place for stoma friendly underwear! Local store (Glasgow) and pleased to support them.
28 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Robert, this is lovely to read. Thanks for giving us this 5 star review. Wishing you and your family a Merry Christmas. Team VB
Fantastic service
Vanilla Blush, always provide a great service. Beautiful products and fast delivery with amazing customer service
28 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Joanne, very kind of you to take the time to give us this review. Wear with pride. Merry Christmas from the Team at VB
Try Vanilla Blush, you won’t be disappointed
Vanilla Blush is a company of lovely helpful people and nothing is too much trouble for them. Over the years I have communicated with them in various ways on a variety of subjects and the outcome has always been a positive and timely result. In my opinion anyone not using VB should give them a try at the next opportunity, you won’t be disappointed.
27 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Colin, you are so kind to give us this review. We are delighted you are happy with our products and service. We wish you a Merry Christmas and a healthy and joyful New Year. Team VB
Fantastic as always
As always the product is amazing fit is great service is brilliant and very very good prices a place a buy from time and time again and will continue to buy from
27 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Thank you Andy. Wishing you and your family a Merry Christmas and a Peaceful and Healthy NY. VB Team
Great Service
Great products. Fast delivery and cannot fault their customer service.
27 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Thank you Pam. We really appreciate it. Wishing you a Merry Christmas and Healthy New Year. VB Team
Very quick delivery but sizing come up…
Very quick delivery but sizing come up small and not very flexible
24 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Hi Emma. Sorry to hear the items you ordered are too small and not flexible. We will exchange any items tried on over other garments no problem at all. We offer a free consultation and fitting service. We will reach out tomorrow and go over all this with you. I am confident with expert product advice we will turn that 3 star in to 5. VBTeam
You are made to feel very comfortable…
You are made to feel very comfortable and they can't do enough for you.
27 de octubre de 2025
Respuesta de Vanilla Blush Medical Ltd
Thank you Andy. We really appreciate the review. Merry Christmas and a healthy New Year. Team VB
The band in the pants may be a little…
The band in the pants may be a little thin because it doubles over on me or I may need a bigger size in the waist!!!. Other than that the people and the service is great.
Carl Russell
5 de diciembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Lovely to speak to you Carl. Thanks again for the review. Hopefully what we suggest next will work much better. Wishing you a Merry Christmas and a healthy NY. Team VB
A very personable and friendly team
A very personable and friendly team. Extremely knowledgeable about their products
14 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Hi Kim. Thank you very much for taking the time to give us this review. We really appreciate it. Team VB
Not received order
1 de octubre de 2025
Respuesta de Vanilla Blush Medical Ltd
Good morning, Linda. Sorry to see you have given us a one star review. I have taken the liberty to look into this for you. I can see we sent the original request to Respond on the 17th of Oct. On the 27th of Nov, we chased Respond for an update for you. On the 27th of Nov, Respond replied;
'Hello
So sorry it looks like this wasn’t sent on the correct office
I have now placed the order and sent a letter to the GP for the prescription
Kind regards
Angela'
Hope this helps clarify what has happened Linda. Maybe on seeing this you will consider the review as hopefully you can see this was not our error, but Responds. Team VB
Support vest.
I use the support vest most of the time. It holds my colostomy bag securely and prevents drag on the adhesive.I also wear a black one at the pool for security and modesty.
My stoma is above my waistline and I find the boxers, trunks etc are not high enough.
I have tried belts from other companies which attach by velcro but they are uncomfortable.
Strange that the website only sells vests in packs of 2, a black and a white.
15 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Good morning, Dave. Thank you for the lovely review. Brilliant to hear it is working for you. In terms of what is available, you can buy them as individual items, or in packs of 2 or indeed in a pack of 4. I have added links below. Thanks again. Team VB
https://www.vblush.com/en/product/mens-white-hernia-support-vest
https://www.vblush.com/en/product/mens-black-hernia-support-vest
https://www.vblush.com/en/product/mens-hernia-support-vest-pack-4-black
The company always remind and ask if I…
The company always remind and ask if I need any other items in the year. Nicola is very good letting me know of new items that maybe helpful to me.
27 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Lovely comments, thank you very much Jessie. Team VB
Mistake on last review.
I wrote a review
Gave 1 star
It turns out I was phoning a number that wasn't Vanilla Blush
So for this matter it was my mistake.
Vanilla Blush is a great service for my needs.
Sorry bout the mistake on the review Vanilla Blush.
Charles.
27 de noviembre de 2025
Opinión espontánea
Respuesta de Vanilla Blush Medical Ltd
Hi Charles, we really appreciate this, makes all the difference to us. No apologies needed. Thanks again. Team VB
Fina produkter
Fina produkter! Lätt att beställa och mycket fint att välja på. Snabb leverans!
12 de noviembre de 2025
Respuesta de Vanilla Blush Medical Ltd
Christina. Tack så mycket för att du tog dig tid att ge oss denna fantastiska recension. Bär med stolthet. VB-teamet
Respuesta de Vanilla Blush Medical Ltd
Catty, thanks so much for giving us a 5 star review. Delighted you are happy. Team VB
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.