I received order, products are good, one bottle came damaged and content spilled all over the box. I reached out to support team, got respond back that I won’t get replacement until my next order.
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Consulta las opiniones de los clientes
The shipping is slow and the customer services never answer the email nor the phone call.
A genuine product builds a reputation. Nonetheless, the time frame for shipping and handling is tedious. The shipping and handling time frame for products from the USA to Canada should be shortened.
Your customer service team never got back to me regarding my last email and concern. When I called your US customer service phone numbers, I was told to speak Vietnamese or send an email, which I did.... Ver más
Información sobre la empresa
Escrito por la empresa
Vedeus The global retail system of cosmetics, skincare, functional foods, bass rings, bird's nests from world famous brands: YHL, Indo, etc.
Información de contacto
12851 Western Ave. Suite E, 92841, Garden Grove, Estados Unidos
- 8188698696
- support@vedeus.com
- vedeus.com
2,5
Malo
34 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
bad customer services.
The shipping is slow and the customer services never answer the email nor the phone call.
12 de enero de 2026
A genuine product builds a reputation.
A genuine product builds a reputation. Nonetheless, the time frame for shipping and handling is tedious. The shipping and handling time frame for products from the USA to Canada should be shortened.
28 de agosto de 2025
I’m not happy with customer service
31 de julio de 2025
Very slow shipping
Very slow shipping. I placed an order on 6/6 and didn’t get it until 6/24. Never get any tracking until I reached out to them to cancel the order then I got message saying that it is coming in 6/24.
7 de junio de 2025
too much waiting time
Very long shipping time. order placed, 15 days later, product shipped. 7 days later, product received
30 de mayo de 2025
Reliable service and product.
Reliable service and product.
On time delivery
Good online Customer service
21 de marzo de 2025
Very late delivery
On March 9, I placed an order to buy a Vanesa CC Concealer. Today is March 29, I still have not received it
Ngày 9 tháng Ba, tôi đặt mua Vanesa CC Concealer. Hôm nay là 29 tháng Ba, vẫn chưa nhận được hàng .
9 de marzo de 2025
I've been buying for a month now but I…
I've been buying for a month now but I haven't received it yet, help me check where my goods are
22 de febrero de 2025
I received order
I received order, products are good, one bottle came damaged and content spilled all over the box. I reached out to support team, got respond back that I won’t get replacement until my next order.
21 de febrero de 2025
The products are what I expected
The products are what I expected. They were packed carefully and arrived with nothing out of shape.
15 de enero de 2025
Your customer service team never got…
Your customer service team never got back to me regarding my last email and concern. When I called your US customer service phone numbers, I was told to speak Vietnamese or send an email, which I did. Was very disappointing.
7 de enero de 2025
My order over 3 weeks still haven’t…
My order over 3 weeks still haven’t received
21 de diciembre de 2024
I buy cream mask I order November…
I buy cream mask I order November 24/2024 before thinksgiving but now almost Christmas I not received yet. I call customer service I ask about my order why I order but a month I not receive the customer service curse me .😡not nice and not good customer service.i think I never buy something again.
23 de noviembre de 2024
I wish to add fast shipping at low fees
Excellent experience with your store. I got the product according to the specifications and everything is good,
16 de octubre de 2024
Actiscar is very expensive and i get…
Actiscar is very expensive and i get half products. It is very small and i was surprised to see i get a Little part of the bottle. I am very disapointed 🥲
2 de noviembre de 2024
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