Excellent customer service it works out perfect for me.i’m not so sure if still open I try to call them but no one returning my calls.
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Consulta las opiniones de los clientes
Never responded to emails or voicemails. Generated a tracking number that never updated but stated pre-shipping for over a week. They advertise that work on your order the same day and ship it back t... Ver más
Looks way better than expected! I was skeptical but the card arrived quickly after they got mine in the mail. Super pleased with the results! Works flawlessly for chip and swipe. It would be awesome i... Ver más
The Card quality is fine, but the numbers are incorrect. The communication from the company is poor so it's hard to contact them for the issue, so hopefully this helps. Can I return my card to be redo... Ver más
Información sobre la empresa
Escrito por la empresa
At Vela Card, we specialize in custom metal credit cards and business cards. We offer pre-designed metal credit cards and custom metal credit cards with your logo or text. We also offer NFC business cards and luxurious metal business cards.
Información de contacto
8303 Southwest Freeway, 77074, Houston, Estados Unidos
- 2818006006
- help@velacard.com
- velacard.com
3,2
Medio
63 opiniones
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DO NOT ORDER!
DO NOT ORDER!! They do a sloppy job, they'll misspell your name or number and then ignore your calls, emails and texts. I gave them 3-4 weeks to respond and fix. Got tired of being ignored. DO NOT BUY!!
Edit: the seller responded that they send me a card. That is a LIE!!! Plus think about it, if they did that means they store your data since I never sent them mine back.
DO NOT TRUST THEM!!
27 de febrero de 2023
Respuesta de Vela Card
We sent you a replacement card already on this.
DO NOT ORDER!
DO NOT ORDER!! They do a sloppy job, they'll misspell your name or number and then ignore your calls, emails and texts. I gave them 3-4 weeks to respond and fix. Got tired of being ignored.
DO NOT BUY!!
7 de marzo de 2023
Best customer service ever!
Best customer service ever!! And best quality card I could hope for. Definitely coming back for more.
16 de marzo de 2023
great service
14 de marzo de 2023
Amazing quality!
Absolutely amazing product. Stefan was amazing. Great communication. The quality of this card is like the original. I recommend Vela Card to everyone!
14 de marzo de 2023
Excellent service and turnaround time.
20 de marzo de 2023
Great customer service and fast…
Great customer service and fast shipping. final product is legit, looks and feels like the real deal. Thank you!
17 de marzo de 2023
Beautiful Metal Card
Shipping was slow had to remind them my card was sitting at the address not picked up by USPS. Card is magnificent beautiful.
16 de marzo de 2023
Looks way better than expected
Looks way better than expected! I was skeptical but the card arrived quickly after they got mine in the mail. Super pleased with the results! Works flawlessly for chip and swipe. It would be awesome if they could incorporate the tap tech into future cards
18 de marzo de 2023
Quality of the product is amazing…
Quality of the product is amazing turnaround time is very swift and the card works as it should, definitely recommending to friends
17 de marzo de 2023
Awesome customer service.
Awesome customer service. Fast process. They had an issue with removing my chip from my card, and didnt think it would work. They gave me a call and actually told me via phone that they chip may not work. I told them if it didnt work just to use a dummy chip. I received my new custom card and WOW its exactly like described. So I ordered another one a couple days ago.
14 de febrero de 2023
Excellent service
Excellent service, and the card words just like it’s suppose too. I will doing more business with Vela
25 de febrero de 2023
Looks amazing!!
The AMEX Gold card looks amazing! The strip and chip work fine. I would recommend it to friends and family.
16 de febrero de 2023
I have already ordered 2 cards with you…
I have already ordered 2 cards with you and I have received the maximum 10 out of 10
22 de febrero de 2023
Worth the buy
Worth the buy! New metal card is amazing! Better than expected! I got the American Express Centurion 2022 card.
15 de febrero de 2023
very satisfied with work on my Card,good
16 de febrero de 2023
Amazing Quality
Quick process and amazing quality. Card works as expected. I will be ordering another card. Love it.
18 de enero de 2023
Awesome experience with the company
17 de febrero de 2023
The experience was great and the card I…
The experience was great and the card I received was done very well
20 de febrero de 2023
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