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Scam.
They sent me a inexisting tracking number , after multiple mails and treats to involve my legal team they said they fully refunded my order but no money has showed up.
I am going to peruse them legally.
Do not buy anything off their website
Total scam. Ordered 3 weeks ago had tracking links and order confirmation. Links looked good even with Royal Mail saying they were expecting a package. Now Links are dead. No reply from Velorunning for the emails I have sent chasing. Avoid.
Same experience as the others.
Do not order! They are a scam! Ordered 2-3 weeks ago and they claimed production issue so they had to remake. Now the order status shows order can’t be found.
Unfortunately same experience as the others…I ordered the sun glasses one month ago, I received the shipping info, but then no updates. I wrote to Velo running, they replied with the same excuse for the delay and the production problem. The offered me the reimburse for the shipping expenses. So please, don’t buy from this website!!!!! I reported the scam and fraud on instagram and to the Italian police.
Similar experiences to everyone else here. Made my order almost a month ago, emailed them to check on the status. All they said was that there was production issues. As a gesture of goodwill, they would offer a free pair. I trusted them, so i went along with it. But until today no shipping of my sunglasses made. I followed up via email, no response. I left a comment on Instagram seeking an explanation, they finally replied my email saying they will ship it this week. But immediately deleted my instagram comment. After that, no response from them at all. DO NOT BUY FROM VELO RUNNING, they are SCAMMERS
This is a scam. They pretend there is a problem in the production and pretend to send you back the shipping money. These never arrive and neither do the glasses!
Never never order with them!
Fu**ers and scammers. They pretend there is a problem in the production and pretend to send you back the shipping money. These never arrive and the glasses also!
Never never order with them!
Placed an order after seeing these advertised on Instagram, waited 2 weeks and no order update. Emailed customer services to be told there was an issue within production and as a gesture of goodwill they would refund the shipping fees, waited another week and still nothing. Have now requested them to cancel my order and give me a full refund. I am awaiting the money to return into my account now.
Do not order from here! Waste of time and money!
Ordered 2 pairs of sunglasses now over 1 month ago. I still haven’t received anything. When I send an email i only get an automated reaction. Never order something at velorunning.com!!!!
It’s been 10 days since my order and the status is still not shipped
I mailed them today but I got no reply yet
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