Very good, attentive and professional staff who follow up on all your requests / questions. Smooth easy transaction to arrange holding deposit,viewing/test drive and purchase. Here's hoping I won't b... Ver más
La empresa ha respondido
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
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Very good, attentive and professional staff who follow up on all your requests / questions. Smooth easy transaction to arrange holding deposit,viewing/test drive and purchase. Here's hoping I won't b... Ver más
La empresa ha respondido
Excellent experience buying my Volvo EX30 from Vertu, Exeter. I met Fran on the day I dropped in for a chat and she followed me all the way through to test drive, advice and purchase. Very pleased wit... Ver más
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Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... Ver más
La empresa ha respondido
Excellent customer service from Matthew, and a genuinely nice guy. Didn’t rush us into making any decisions on either the car or the add ons. Got the car earlier than expected. Very professional se... Ver más
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Escrito por la empresa
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Reino Unido
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Very pleased to have dealt with Vertu JLR Exeter. No hard sell, polite team of people and spent time helping us.

Respuesta de Vertu Motors - BMW Exeter
Anthony Pullen and the team were extremely helpful and made the experience of purchasing a new car at a difficult time for Jaguar Land Rover run smoothly.

Respuesta de Vertu Motors - BMW Exeter
All the staff were very polite, helpful and professional. We encountered an IT issue, which was beyond their control, during my car purchase. Everyone endeavoured to resolve the issue as quickly as possible whilst keeping me informed at all stages. Extremely good customer services. The vehicle was prepared to the highest standard and the handover was very thorough. Highly recommend a visit when you're looking for your next car.

Respuesta de Vertu Motors - BMW Exeter
Couldn’t recommend Sean Morris enough. He continuously made sure he updated me every step of the way and made it hassle free to work around my working hours.

Respuesta de Vertu Motors - BMW Exeter
Sean was so helpful and friendly, he made the whole experience of buying the car so clear and easy. Great attention to detail.

Respuesta de Vertu Motors - BMW Exeter
I recently dealt with Anthony Pullen at Vertu Exeter and the service was absolutely outstanding. From start to finish, everything was handled with the highest level of professionalism. Anthony made the whole process smooth and stress-free, and his friendly, knowledgeable approach gave me complete confidence. I honestly cannot fault the service I received and will definitely be returning to Vertu in the future. Highly recommend!

Respuesta de Vertu Motors - BMW Exeter
Excellent service from Vertu BMW Exeter and particularly sales executive Jack Payne. Finding the right new car, at a good price, a good trade in value, and a seamless process from start to handover, was all part of the customer focused service. Highly recommended for anyone thinking of a new BMW.

Respuesta de Vertu Motors - BMW Exeter
I preordered a dacia bigster 1.8 hybrid journey back in may, and it was ready for collection today. I am as amazed by the car as I am the service I received. My sales executive steve wells was really great through the process, and went the extra mile to ensure I was happy with every aspect of the handover, and spend time with me showing me the cars vast array of advanced systems and features. He has been wonderful throughout, keeping me updated with progress of the order, and clearly and concisely explaining each and every aspect.

Respuesta de Vertu Motors - BMW Exeter
Excellent job and quality repair.
Very good regular communications and they overcame spares shortage problems in the market which delayed overall repair time.

Respuesta de Vertu Motors - BMW Exeter
They look after me all the way very much appreciated all the help and information they gave me

Respuesta de Vertu Motors - BMW Exeter
Will Leonard made my buying experience pleasurable at Vertu Exeter. He was friendly and professional. The whole team were very friendly and made us feel valued. I would definitely recommend them.

Respuesta de Vertu Motors - BMW Exeter
Excellent service I did not feel rushed into buying my car. The salesman was very helpful & knowledgeable.

Respuesta de Vertu Motors - BMW Exeter
Warm welcome to the showroom. Lovely friendly staff.
Throughout the process, everything explained in detail by Richard Perrett.
Overall a good experience.

Respuesta de Vertu Motors - BMW Exeter
The service was excellent. Harrison was very helpful not only regarding the car but in assisting with my phone.

Respuesta de Vertu Motors - BMW Exeter
Both Dani & Amy were extremely helpful, friendly & most importantly, professional in their dealings with us throughout the purchase procedure & should my next purchase be with Vertu, I would hope to seek out their services

Respuesta de Vertu Motors - BMW Exeter
I received my new car from sales specialist Charlotte she was amazing and super enthusiastic, always helpful to answer all my questions and helping me set up my new car would always recommend mini

Respuesta de Vertu Motors - BMW Exeter
I looked at a JCW a while ago and the figures didn't add up. The man I spoke to at the time Curtis said he would keep me in mind and if and when the figures added up he would contact. He duly did this someone keeping their word means a lot. The process started and Charlotte dealt with the whole process, she is superb, personable and helpful. The whole process was smooth and an enjoyable experience. Nothing is too much trouble even when dealing with a Techno Phoebe like me. I have bought cars off the company for years from BMW M Cars and for the last years Mini. In their old Guise and also now VERTU. I would recommend to anybody. Thank you VERTU Exeter.

Respuesta de Vertu Motors - BMW Exeter
Friendly team here at Exeter BMW. Good choice of stock. Adam was extremely knowledgeable and handled my trade in and purchase seamlessly.

Respuesta de Vertu Motors - BMW Exeter
Right from the outset, I was able to deal with the same person from start to finish Ben Pascal, and a couple of times when there was difficulty between my bank and the dealership, his manager Nicola? Spoke to me at least twice on the phone, and then introduced herself whilst I was finishing the paperwork. ( I have always been bad at remembering names of people and places).

Respuesta de Vertu Motors - BMW Exeter
Excellent service ,looked after really well,By Maurice Wyllie .
Very helpful while we choose which car we had ..

Respuesta de Vertu Motors - BMW Exeter
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