Very good, attentive and professional staff who follow up on all your requests / questions. Smooth easy transaction to arrange holding deposit,viewing/test drive and purchase. Here's hoping I won't b... Ver más
La empresa ha respondido
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Very good, attentive and professional staff who follow up on all your requests / questions. Smooth easy transaction to arrange holding deposit,viewing/test drive and purchase. Here's hoping I won't b... Ver más
La empresa ha respondido
Excellent experience buying my Volvo EX30 from Vertu, Exeter. I met Fran on the day I dropped in for a chat and she followed me all the way through to test drive, advice and purchase. Very pleased wit... Ver más
La empresa ha respondido
Excellent customer service from Matthew, and a genuinely nice guy. Didn’t rush us into making any decisions on either the car or the add ons. Got the car earlier than expected. Very professional se... Ver más
La empresa ha respondido
Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... Ver más
La empresa ha respondido
Escrito por la empresa
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Vertu Motors - BMW Exeter
A very helpful sales advisor who listened and knew his subject

Respuesta de Vertu Motors - BMW Exeter
Caitlyn Grayshan was extremely knowledgeable and have patient, showing to me bmwx1 the positive and negative side that impact to my financial savings in the future until I found a perfect one.. She really listened to my needs and found exactly what we were looking for which made a stressful process much easier . She is approachable and explained /answer any queries in a simple way and easy to understand.All BMW vertu exeter staff have an incredible team work.

Respuesta de Vertu Motors - BMW Exeter
Shannon was helpful, knowledgable, friendly and efficient. She understood our requirements well enough for us to accept her recommendation and pay a deposit on the spot instead of going to the Hyundai showroom as we had planned. Now that I have had the vehicle for a short time I am more than happy.

Respuesta de Vertu Motors - BMW Exeter
Glen the car salesman was great right from the very first phone call, when we viewed the car he talked us through the car perfectly which gave us great peace of mind in buying the vehicle. The collection of the car went smoothly but if I had one fault is the car valeting wasn’t what I would expect from a main dealer this is no fault of Glens. When driving home in the sunshine we noticed the interior windows were very smeared making it difficult to drive into the sun, when we arrived home I noticed the roof hadn’t been cleaned through the centre which is not great because we paid for a paint protection which leads me to think the roof was not done, we will have a wait and see if we get any problems.

Respuesta de Vertu Motors - BMW Exeter
Sean @ Vertu Exeter spent plenty of time explaining the cars features, on the test drive and arranging the deal / finance. He was genuinely helpful and was never rushed or pushy. It was a good shopping and buying experience.

Respuesta de Vertu Motors - BMW Exeter
Friendly, courteous and professions service.
Chelsea gave direct, honest and accurate answers to questions which enabled us to move from a petrol to an electric car

Respuesta de Vertu Motors - BMW Exeter
On our entrance to the Honda Exeter showroom we were greeted by a member of staff. Ian then asked a few questions to ascertain what sort of car we had in mind. Luckily for us he then produced a car that had all the main features we wanted. We had a test drive and agreed a purchase! When we collected the car it was presented to us in a really fun way! And it looked like a new car! Things such as a full tank of fuel also made a good impression !

Respuesta de Vertu Motors - BMW Exeter
Eloise White was extremely helpful and informative when helping me buy a car from Vertu. She got me a great deal which in the end was £1,000 cheaper than a nearby garage with the same spec car. Any scratches were sorted and a full service was done as well as completely cleaned before picking the car up.

Respuesta de Vertu Motors - BMW Exeter
Buying a new mini -Helpful and knowledgeable staff who understand their customer.
We dealt with Charlotte who was a pleasure to deal with and endlessly patient. We had plenty of time on handover, and never felt rushed. Comfortable spacious premises , good coffee! The car is super too!

Respuesta de Vertu Motors - BMW Exeter
Excellent, efficient and charming service from Charlotte and her manager during the whole process of buying my Mini Countryman, especially when I came to collect it.

Respuesta de Vertu Motors - BMW Exeter
Very helpful and courteous salesman. Who was able to deal with and answer all my questions. Celi Korman dealt with the handover very efficiently.

Respuesta de Vertu Motors - BMW Exeter
I have had loads of cars in my life time from garages but Peugeot Exeter was great went for test drive showed me all what I needed to know my husband is disabled but he got on well with Steve Duggan and he fell in love with the car and a week on we love it thank you and they delivered it as we live 40 miles away I would recommend Exeter Peugeot

Respuesta de Vertu Motors - BMW Exeter
Bought a car through VERTU BMW EXETER & dealt with an extremely professional and courteous gentleman Matthew Levick (MATT) from the enquiry to his video and questions that I had buying for the first time from distance, as I'm 219 miles away in Nottingham, Matt was just amazing!
To top it off they sent the car with a Courier Geoff from Ocean Logistics & Van Centre. He rang me when he was an hour away, allowed me plenty of time to see the car and was extremely professional and polite too! A credit & great ambassador for Vertu BMW Exeter too!

Respuesta de Vertu Motors - BMW Exeter
The service was great, prompt and efficient. Well done

Respuesta de Vertu Motors - BMW Exeter
Relaxed service at Exter Marsh Barton from Nathan, knowledgeable with no hard sell.
Able to view the range of cars.
A very differant experance from the one vist to Plymouth Plympton

Respuesta de Vertu Motors - BMW Exeter
I used this dealership last year when we were replacing my wife's Mini, although we ended up buying a car from a dealership in North Wales the salesman was exceptional he couldn't do enough for us.
Earlier in the year we used the service department to service her mini once again exceptional service, quick and efficient.
On this occasion I decided to replace my own car for a BMW. I looked for a deal through Carwow there were a few hiccups in the first instance but I was contacted Neil, he went above and beyond. He couldn't have worked hardy, I would totally recommend this dealership on all fronts bmw, mini and service department.

Respuesta de Vertu Motors - BMW Exeter
Really slick process, great service from the team in Exeter.

Respuesta de Vertu Motors - BMW Exeter
Gav provided a fantastic service form start to finish

Respuesta de Vertu Motors - BMW Exeter
Very pleased to have dealt with Vertu JLR Exeter. No hard sell, polite team of people and spent time helping us.

Respuesta de Vertu Motors - BMW Exeter
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.