Excellent experience buying my Volvo EX30 from Vertu, Exeter. I met Fran on the day I dropped in for a chat and she followed me all the way through to test drive, advice and purchase. Very pleased wit... Ver más
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Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
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Excellent experience buying my Volvo EX30 from Vertu, Exeter. I met Fran on the day I dropped in for a chat and she followed me all the way through to test drive, advice and purchase. Very pleased wit... Ver más
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Excellent customer service from Matthew, and a genuinely nice guy. Didn’t rush us into making any decisions on either the car or the add ons. Got the car earlier than expected. Very professional se... Ver más
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The staff at Exeter couldn't have been more helpful.As a result the whole process of purchasing my new mini ran smoothly from start to finish. They explained the complexities of the systems of the car... Ver más
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Top level service from everyone we delt with at Vertu Exeter. Professional and helpful, without being pushy. Took time to understand what my needs were from a car & very knowledgable in helping me m... Ver más
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Escrito por la empresa
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Reino Unido
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Professional and engaging staff , made the whole process easy and efficient

Respuesta de Vertu Motors - BMW Exeter
SMOOTH TRANSACTION, BEN WAS VERY CLEAR AND EFFICIENT AT ALL TIMES.

Respuesta de Vertu Motors - BMW Exeter
From start to finish the service was excellent. I felt listened to and valued as a customer. There was no hard sell, just practical advice and support from Charlotte. Lots of communication again from Charlotte who also made collecting my beautiful new Mini an exciting day - complete with practical support for getting to know the car before we drove off!

Respuesta de Vertu Motors - BMW Exeter
The process of buying my new car from Vertu Landrover Exeter was seamless. The team are great and they make the whole experience worthwhile. Helen, Pete and Stuart are all very knowledgeable and that adds to doing business with them. Highly recommended.

Respuesta de Vertu Motors - BMW Exeter
Just wanted to thank Vertu BMW in Exeter for our lovely new 1 series bmw I would like to say a special thanks to Richard Perrett who goes above and beyond to look after the customer and makes each one feel special, many thanks also to the team Jenny and Stuart Edgecombe

Respuesta de Vertu Motors - BMW Exeter
Scott was so helpful all the way through the process. 10/10 would recommend Scott Hillier from Vertu Renault Exeter

Respuesta de Vertu Motors - BMW Exeter
My journey started back in 2025, when I visited BMW Mini in Exeter. After a successful Mini Countryman test drive with Charlotte Barlow, I placed my order. The support during the process was first class. Charlotte was always speedy with her replies to my many emails. Along came the day to collect my new car and the appointment was orchestrated down to the last detail when I was made to feel very special and I have never had an unveiling before- I even drove it straight out of the showroom!

Respuesta de Vertu Motors - BMW Exeter
Very nice experience buying the Velar i have just purchased . Kai and the team were more than helpful without being pushy. Can't fault the service I received.

Respuesta de Vertu Motors - BMW Exeter
The staff are professional, knowledgeable, friendly and super enthusiastic.
Everything was completed without delay and the whole process was very smooth

Respuesta de Vertu Motors - BMW Exeter
Great customer service by Ian. Made buying a car nice, simple and quick.

Respuesta de Vertu Motors - BMW Exeter
Great service from receptionist arrival - welcoming ? Valerie and service from Harrison -salesperson - fitted me in - and sorted with a new car very quickly

Respuesta de Vertu Motors - BMW Exeter
Very happy with the service we received from Harrison Dibble of Vertu Volvo Exeter He was welcoming, helpful and informative throughout the whole purchase.
On the collection day we were warmly welcomed by a manager, again helping to make the whole process enjoyable.

Respuesta de Vertu Motors - BMW Exeter
No more sleeps.
Great service from start to finish.
All handled by Gary. Top man.

Respuesta de Vertu Motors - BMW Exeter
Our salesman at Vertu Exeter was a very socialable guy called Myers. He spent a long time helping us find the exact mini we wanted and there was no problem having it brought down from York. Everything about the transaction was explained clearly. The handover of the car had a very personal touch to it.The whole process was smooth and professional. Other dealerships could learn a lot from your customer focus approach and very competitively priced 'add ons'.
If we could give Myers 11 out of 10 we would. Thank you

Respuesta de Vertu Motors - BMW Exeter
From the start of the process to the final hand over everything was extremely smooth I could not fault a thing.
Myers made us feel very relaxed and kept us updated throughout the process.
Having the car covered in the showroom ready for us to reveal was a lovely touch.
Myers is without doubt a credit to BMW and Vertu

Respuesta de Vertu Motors - BMW Exeter
The people at Vertu Exeter were all extremely professional and friendly. Their attention to detail was amazing as indeed is my new car.

Respuesta de Vertu Motors - BMW Exeter
I bought a used 2023 5-door Mini Cooper from the Vertu BMW/Mini dealership in Exeter and was very impressed with their standard of customer service and found the whole process of part exchanging my car and purchasing the Mini an enjoyable experience. They were quick to contact me from my initial enquiry and in arranging a test drive and inspection of the car, and any queries/questions I had when purchasing and collecting the car were quickly answered. I wouldn't hesitate from purchasing another car from this dealership and would recommended it to others.

Respuesta de Vertu Motors - BMW Exeter
Hyundai of Exeter are an excellent company. I bought a car last Saturday, for various reasons it was not suitable for me. I emailed Emma on Monday and with their help, I exchanged it for another car which I collected 5 days later. I now own a lovely car, that is perfect for me. As a female, in the past I have not had the greatest of experiences with attitude in garages. Dan and Emma and all the other staff members in Hyundai are welcoming, courteous and knowledgeable. Highly recommended

Respuesta de Vertu Motors - BMW Exeter
Cameron was really helpful! Great customer service

Respuesta de Vertu Motors - BMW Exeter
The whole process of purchasing my Mini was a pleasure from the first contact with the sales person, Charlotte, to the hand over. Friendly and professional service.

Respuesta de Vertu Motors - BMW Exeter
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