Vertu Motors - BMW Exeter Opiniones 

354
TrustScore: 5 sobre 5

4,9

Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very good, attentive and professional staff who follow up on all your requests / questions. Smooth easy transaction to arrange holding deposit,viewing/test drive and purchase. Here's hoping I won't b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent experience buying my Volvo EX30 from Vertu, Exeter. I met Fran on the day I dropped in for a chat and she followed me all the way through to test drive, advice and purchase. Very pleased wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from Matthew, and a genuinely nice guy. Didn’t rush us into making any decisions on either the car or the add ons. Got the car earlier than expected. Very professional se... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Sobre Vertu Motors - BMW Exeter

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Información de contacto

  • Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Reino Unido

  • 0330 012 2325

4,9

Excelente

TrustScore: 5 sobre 5

354 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(354)

12.522 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The personnel are extremely helpful, patient and knowledgeable.

We were introduced to our salesman Graham and he was very helpful from the start. He ensured we understood all the buttons and gizmos the car had and was very patient with us. It was a lot to take in but he was very thorough and gave us lots of reassurance.

14 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Good afternoon Julie. Thank you so much for your kind words! We are so happy to hear that Graham was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valorada con 5 estrellas sobre 5

Andy made the experience fantastic.

Andy made the experience fantastic and hassle free.
He's knowledgeable, professional amd very personable.
10 out of 10.
Would highly recommend.

13 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valorada con 5 estrellas sobre 5

Paul couldn’t have been more helpful

Paul couldn’t have been more helpful. He was patient and answered all my questions both during the purchase process and when I picked up the car

8 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

Bought our first Honda from Vertu Honda…

Bought our first Honda from Vertu Honda Exeter. Shannon was extremely helpful and pleasant with dealing with us. Nothing was too much trouble. Would definitely highly recommend.

30 de diciembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valorada con 5 estrellas sobre 5

Very good service & always very helpful…

Very good service & always very helpful with good customer support

30 de diciembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valorada con 5 estrellas sobre 5

Great dealership to deal with

Great interaction throughout the entire process. Got exactly what we wanted. Great dealership to deal with

27 de diciembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Valorada con 5 estrellas sobre 5

Excellent experience from our original…

Excellent experience from our original inquiry through to driving away a few weeks later in my new Mini Countryman!
Charlotte @ Mini Exeter is utterly delightful, incredibly knowledgeable, and wonderfully helpful and not to mention patient!

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - BMW Exeter

Good morning.
Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Valorada con 5 estrellas sobre 5

5 Star Service Highly recommend 👌 Steve…

5 Star Service Highly recommend 👌 Steve was great everything ran smoothly from start to finish.
We are absolutely Made up with our new vehicle Thankyou so much:)

22 de diciembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from choosing our new Mini to picking it up. Very thorough handover on collecting the car and Charlotte was excellent. Overall a really good experience with Vertu.

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valorada con 5 estrellas sobre 5

sharon good sales person car in stock…

sharon good sales person car in stock no waiting all good

16 de diciembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Valorada con 4 estrellas sobre 5

Very good service

The salesperson I dealt with was very helpful and kept me up to date every step of the way with my new car purchase. There were some initial problems before I took delivery, but the whole team, from the receptionist to the sales manager, were extremely attentive and eager to go the extra mile so I was happy.

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Valorada con 5 estrellas sobre 5

Wasn’t pushed into buying

Wasn’t pushed into buying. Given clear info about options.
Good knowledge of products
Found best price options
Follow up and arrangements prompt
Given lots of times to familiarise me with the car

8 de diciembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

Amazing service from start to finish!

Amazing service from start to finish!

I had an absolutely fantastic experience with Sharon Jarman during the entire car-buying process. From A to Z, Sharon was exceptionally helpful, professional and truly went the extra mile. Her communication was excellent, she explained everything clearly, and made the whole process smooth, stress-free and even enjoyable!

Sharon’s friendly energy, knowledge and dedication are truly outstanding. I couldn’t have asked for better service. Highly recommended — thank you, Sharon! 🚗✨
Ps.Thanks for fantastic Christmas prezent

9 de diciembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Good afternoon Krzysztof. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Sharon and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Valorada con 5 estrellas sobre 5

Amazing service and attention to detail…

Amazing service and attention to detail from start to finish. Good communication from ordering our new car to collection from the garage. Thorough hand over and everything just how it should have been. Great experience.

6 de diciembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Valorada con 5 estrellas sobre 5

Bought my first Electric car from…

Bought my first Electric car from Renault Vertu Exeter. Salesman Steve was super helpful and efficient right from my test drive through to completing handover of my Renault 5 which I am delighted with.

The only disappointment is that a week after completing my purchase the government decided to increase the grant on the model I bought from £1500 to £3,750 - if you can persuade the government to pay me back the difference I will be even more impressed

29 de noviembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Steve was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Valorada con 5 estrellas sobre 5

First rate experience from start to finish.

From the moment I arrived at Vertu, I was made to feel welcomed and valued. The sales person was absolutely fantastic: explaining all my options clearly and quickly understanding my driving requirements. Communication and updates were excellent as was the handover of the car. A first rate experience from start to finish. I will miss the personnel at Vertu.

6 de diciembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Valorada con 5 estrellas sobre 5

The car we eventually bought was the…


The car we eventually bought was the outcome of a very comprehensive effort in considering our specific needs from start to finish. We were given plenty of guidance and opportunities to help us choose and it was very important for them to know that we had got the car we wanted.
On our visits to the premises we were always made very welcome in a warm and friendly way by all.
It has been a pleasure to deal with this company.

29 de noviembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valorada con 5 estrellas sobre 5

Nice easy process

Nice easy process, fantastic staff, everything taken care of.

28 de noviembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Valorada con 5 estrellas sobre 5

I love my new car

I love my new car. Everything went well except for one little thing but I had ordered a white car but they forgot to put the order in but because of that they then gave me a a colour free of charge so I now have a grey car but I love the Dacia Sandro it’s a brilliant car and the Renault virtue garage I got it from are very good

29 de noviembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

Great service from Scott

Scott is great, really sorted me out finding a suitable car

26 de noviembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - BMW Exeter

Respuesta de Vertu Motors - BMW Exeter

Good afternoon Dan. Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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