My referral was dealt with by Nicholas Jimson, he was very professional, easy to deal with and straight talking which suited me very much. Everything was explained at the outset and all timescales wer... Ver más
La empresa ha respondido
Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB Stockton-on-Tees, County Durham, GB
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My referral was dealt with by Nicholas Jimson, he was very professional, easy to deal with and straight talking which suited me very much. Everything was explained at the outset and all timescales wer... Ver más
La empresa ha respondido
The whole experience of purchasing my car of choice was very enjoyable and hassle free. Sean took care of us and made us very welcome, he was extremely friendly and helpful. His knowledge about the ca... Ver más
La empresa ha respondido
Ethan was really helpful throughout the whole process from the Vertu Teeside Branch. As a young woman buying a car, I felt really looked after and comfortable dealing with him. I never felt pressured... Ver más
La empresa ha respondido
Having going to the showroom just to view the cars and get some ideas of what we might like we were approached by a lovely male called Ethan. It was his first day with BMW Preston Farm. He was very fr... Ver más
La empresa ha respondido
Escrito por la empresa
Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB, Stockton-on-Tees, County Durham, Reino Unido
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Excellent service and customer care great communication

Respuesta de Vertu Motors - BMW Teesside
Absolutely brilliant service from James Graham. This my 3rd BMW and last 2 were purchased at the Stockton branch. Even though there is a branch a lot closer to my home I am happy to travel to see James. He makes the whole experience effortless and I know he is just a phone call away if I need him

Respuesta de Vertu Motors - BMW Teesside
A retuning visit to the Stockton-on-Tees Vertu Nissan branch. Super friendly team that aren't pushy or make you feel uncomfortable.
Fin and the team were very patient and helped me feel confident about me choices purchase, they went above and beyond where they could.
A quick turn around from signing the papers to collecting the vehicle.
Thank you!

Respuesta de Vertu Motors - BMW Teesside
I was very well looked after from the outset and can’t thank Lewis Mitchell enough for his input and valued experience.
Thanks

Respuesta de Vertu Motors - BMW Teesside
Nick Jimson was very helpful and knowledgeable and went out of his way to make buying my first new car in 12 years a great experience. He understood my being nervous about taking a test drive so drove me to a quiet area where I felt more at ease.
I wouldn’t hesitate in recommending both Vertu and Nick Jimson.

Respuesta de Vertu Motors - BMW Teesside
Very impressed with the level of service at Vertu Teesside. Very friendly, helpful and professional from start to finish. Made the purchase of new Mini a pleasure and Zain, who we dealt with, made us feel at ease throughout-nothing was too much trouble. Would highly recommend.

Respuesta de Vertu Motors - BMW Teesside
Face to Face service from the Sales people

Respuesta de Vertu Motors - BMW Teesside
Outstanding customer service from Zain at Vertu Mini Teesside. Friendly and helpful, no sales pressure. I’m delighted with my (new to me) car and would definitely recommend the dealership to my friends.
I picked my car up yesterday and drove home with a smile on my face!

Respuesta de Vertu Motors - BMW Teesside
I picked up my new to me car yesterday and every step of the way I’ve had excellent service. Nothing was too much trouble but I was never pressured to buy at any point. All the staff I dealt with were friendly, courteous and polite.

Respuesta de Vertu Motors - BMW Teesside
It was an absolute pleasure to be looked after by Jessica, she was helpful, professional,knowledgeable,made the purchase of my car so easy.
Many thanks to all involved.
Frank Bacon

Respuesta de Vertu Motors - BMW Teesside

Respuesta de Vertu Motors - BMW Teesside
I was able to get exactly the car I wanted quickly and smoothly. Communication was excellent and I love my new mini!

Respuesta de Vertu Motors - BMW Teesside
We were looked after with Kate Emerson really well at the Teesside branch. She helped sort out all the paperwork that is needed to buy a new car really well as most of it is done over the internet and we are not very good with that side of technology.

Respuesta de Vertu Motors - BMW Teesside
Excellent service from start to finish, Michael was amazing and so helpful!

Respuesta de Vertu Motors - BMW Teesside
I bought my first mini 15 years ago from the same outlet and was delighted with it so I was rather reluctant to change but the whole experience at Vertu Mini Teeside was excellent 👍
From walking through the door we were greeted warmly by all the staff but particularly Eduard and Zain were supportive,encouraging and so very patient and all with a laugh and a smiling face👏
Zain was so helpful and knowledgeable and reassured me to go ahead and buy my new car .He could not have been more helpful and I’m reassured he will be available should we experience any queries we may have,
Thank you Vertu Mini Teeside xxxxx

Respuesta de Vertu Motors - BMW Teesside
Bought an approved BMW X5. Dealt with Jess and Lee at the Teeside branch, seamless process, not pushy and clear communication. Would use again thank you.

Respuesta de Vertu Motors - BMW Teesside

Respuesta de Vertu Motors - BMW Teesside
Great friendly and knowledgeable staff 👏

Respuesta de Vertu Motors - BMW Teesside
The smooth transition from looking at the car I was wanting, to purchasing it. No hassle and a really friendly sales team. Andy Rea talked through each part of the process and was brilliant.

Respuesta de Vertu Motors - BMW Teesside
Excellent customer service & smooth sales journey. Felt supported & much better experience than most of the other local dealerships we visited when choosing our new vehicle.

Respuesta de Vertu Motors - BMW Teesside
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