Went in to Vertu Ford Stafford looking to purchase a second hand car. We were met by Royston who was very friendly, knowledgable and courteous. He helped me purchase the appropriate vehicle for my req... Ver más
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Went in to Vertu Ford Stafford looking to purchase a second hand car. We were met by Royston who was very friendly, knowledgable and courteous. He helped me purchase the appropriate vehicle for my req... Ver más
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Let me start by saying that I hate buying cars. But Darryl at Vertu Stafford took up the challenge of making the entire process as simple and hassle free as possible - and did brilliantly. Easy to w... Ver más
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Darryl was so helpful as we chose our new car. I had never driven an automatic car before and he patiently explained how to drive the automatic and how the electric, fuel ratio worked. He took tim... Ver más
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We approached Vertu Stafford with regards to a Motability car. Damian Boote their specialist was very friendly, knowledgeable and efficient. He arranged a test drive for us and as we liked the car we... Ver más
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Stone Road, ST16 2RA, Stafford, Stafforshire, Reino Unido
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Booked my tipper in for diagnostics 27 February , dropped off the day before ready to be looked at the next day.
I had to chase for weeks as they did not look at in on 27 January They kept saying they were looking at it tomorrow and then the next day. It got looked at on 4 march.
Collected on the 5 march to find out they had taken the tow bar off for no reason and left it on the bed of the tipper .
Appalling service .

Respuesta de Vertu Motors - Ford Stafford
Great service provided by Darryl and Kieran! Everything explained and they were both pleasant and polite, the transition went smoothly.

Respuesta de Vertu Motors - Ford Stafford
Great experience from start to finish. I used Vertu Ford Stafford for the first time. Josh was professional, friendly and knowledgeable. He made the car buying process smooth and hassle free. Highly recommend.

Respuesta de Vertu Motors - Ford Stafford
The team at Vertu take all the hassle and worry out of buying a new car. Everything is explained and sorted for you. Highly recommended.

Respuesta de Vertu Motors - Ford Stafford
On finding the right car buying / trading in a car with a dealer over 200 miles away can be stressful, but the pre and post sales experience was professional, courteous and very helpful without feeling pressurised. Shout out to both Nathan and Darryl - a credit to the dealership. Love the car and looking forward to hopefully many happy miles.

Respuesta de Vertu Motors - Ford Stafford
Picked up my car yesterday - staff were all very friendly and helpful, offered great advise. Darryl made buying my car a very easy, stress free experience. Manager Nathan also came and introduced himself

Respuesta de Vertu Motors - Ford Stafford
I really had great experience at Stafford vertu ford . I bought my GR Corolla from vertu Ford Stafford. The Staff been really helpful and friendly to me. I personally thank sales advisor Josh . And also business manager Nathan . They are really great people. I would recommend my friends and family to buy from here .

Respuesta de Vertu Motors - Ford Stafford
Daryl was helpful and professional from the Start. Had the car I liked moved from Sunderland, made a fuss of my dog, and the car is perfect!!!!
No complaints from me.

Respuesta de Vertu Motors - Ford Stafford
Amazing customer service, couldn’t have asked for better service. Damien at vertu Stafford was great with purchasing and with hand over and made it very easy

Respuesta de Vertu Motors - Ford Stafford
3rd car purchased from Vertu Stafford. Always a fantastic level of support and customer service.

Respuesta de Vertu Motors - Ford Stafford
Had a great experience in getting a newer car from Vertu Motors Stafford. Damien made the whole experience easy and comfortable from start to completion and he went out of his way to ensure full satisfaction.

Respuesta de Vertu Motors - Ford Stafford
Brought our gorgeous new Puma yesterday from Ford Stafford, Kieran was a brilliant sales person he went above and beyond with the service he gave us,so helpful and so informative,also Nathan his manager did too,we are delighted with our new car,we have used Bristol st. motors for our last 3 cars,we are always extremely happy with the service they give. Many thanks to the two men above mentioned,can't wait to enjoy this new car,it's amazing!

Respuesta de Vertu Motors - Ford Stafford
Considering the festive period when most companies are challenged with even a return call, Stafford Vertu service levels across everyone from on-line enquiry to collection of vehicle was excellent.

Respuesta de Vertu Motors - Ford Stafford
We received a really good service when we returned our car and picked up a new car. Communication was great from start to finish... We were really well looked after and the customer service was friendly.

Respuesta de Vertu Motors - Ford Stafford
From start to finish the sales team kept me up to date with purchase price car features, electronic form verifications and hand over. This aklowed the handover of the car easily and quicker

Respuesta de Vertu Motors - Ford Stafford
Very helpful dealers at Stafford. They were able to get the car that I wanted. Which was working my budget. 2nd car I've purchased from Stafford branch .Great

Respuesta de Vertu Motors - Ford Stafford
Love Bristol Street Stafford. All the staff are amazing great customer service

Respuesta de Vertu Motors - Ford Stafford
Sometimes buying a new car can be very stressful, but here at Vertu, was not a problem. Charlie took care of it all, he was very helpful, nothing was too much for him. Also he took the time to explain more about the vehicle and controls. I have not had this from anywhere except here at Vertu in Stafford.
Happy, helpful, friendly faces. They are not pushy sales people.

Respuesta de Vertu Motors - Ford Stafford
Blown away by the whole team at Vertu Stafford as always. We've been purchasing from this dealership for the last twelve years and the team are amazing and totally understand the customer experience. Great to liaise with Darryl throughout, especially as our car was made to order. Appreciated his thoroughness and help to determine which model we chose as the features and colour were important to us.
Welcomed advice from Lee and Matt to process the new grant legislation for the EV and set up our financing options. Loving our new Puma Gen-E. Its a stunning car and a joy to drive.

Respuesta de Vertu Motors - Ford Stafford
Went in found Darryl who always changes my car for me done within no time car found immediately for me no hassle at all. Excellent person to deal with would advise anyone to ask for him.

Respuesta de Vertu Motors - Ford Stafford
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