Went in to Vertu Ford Stafford looking to purchase a second hand car. We were met by Royston who was very friendly, knowledgable and courteous. He helped me purchase the appropriate vehicle for my req... Ver más
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Went in to Vertu Ford Stafford looking to purchase a second hand car. We were met by Royston who was very friendly, knowledgable and courteous. He helped me purchase the appropriate vehicle for my req... Ver más
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Let me start by saying that I hate buying cars. But Darryl at Vertu Stafford took up the challenge of making the entire process as simple and hassle free as possible - and did brilliantly. Easy to w... Ver más
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Darryl was so helpful as we chose our new car. I had never driven an automatic car before and he patiently explained how to drive the automatic and how the electric, fuel ratio worked. He took tim... Ver más
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We approached Vertu Stafford with regards to a Motability car. Damian Boote their specialist was very friendly, knowledgeable and efficient. He arranged a test drive for us and as we liked the car we... Ver más
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Stone Road, ST16 2RA, Stafford, Stafforshire, Reino Unido
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I've used 3 dealerships over a few yrs and found not 1 has a good customer service ethos. Ive tried this last week buying a car from vertu stafford. I went in there dealership on a Saturday done the deal or so I thought was supposed collect car following Saturday only to find out on the Friday they hadn't even bothered to sort the paperwork out. I had tried contacting them numerous times In the week to no avail. I find bristol street motors as it was called now know as vertu are lacking on there customer service on a serious scale.? I canceled my application on the Friday went to a competitor on the Saturday namely TC Harrison and brought 1 from them same model in 1 day. I would never go bk to vertu again I find them seriously lacking as a ford dealer .it makes no difference to me as I will never use vertu again the only positive thing was the service lad who sorted my issue todo with my mot was first class his name was Jake wot a great help he was . Unfortunately I wnt even use vertu to service my cars at all as uve lost me as a customer I dnt rate ur company as worth bothering with I will stay as a customer to TC Harrison as they know how to look after there customer many thanks

Respuesta de Vertu Motors - Ford Stafford
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