Great service as soon as I arrived at the garage. Dillion helped straight away very polite and helpful gave me time to look at other cars at other garages and when we returned he had the car ready f... Ver más
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20 Nuthall Road, NG8 5AT Nottingham, Nottinghamshire, GB
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Great service as soon as I arrived at the garage. Dillion helped straight away very polite and helpful gave me time to look at other cars at other garages and when we returned he had the car ready f... Ver más
La empresa ha respondido
Had a good experience with a few hiccups on the way. Have having a paper licence driving licence made things more difficult but in the end Josh and Rob helped us back into the brand we love.Josh even... Ver más
La empresa ha respondido
No pressure tactics, young new salesman JOSH was very polite, courteous, friendly and knowledgeable,as were the other members of the team I'm sure that JOSH WILL TURN OUT TO BE AN EXCELLENT ASSET TO... Ver más
La empresa ha respondido
Our experience with vertu at Nottingham was second to none ,Dan & Chris made the exchange of our vechicle quite simple , reassuring, and completely satisfying, all the staff on site were very friend... Ver más
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20 Nuthall Road, NG8 5AT, Nottingham, Nottinghamshire, Reino Unido
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I recently picked up my new car from Vertu Hyundai Nottingham, and I cannot recommend them enough. The entire collection process was smooth, professional, and really exciting.
A special thank you to Michael Kuainoo. He looked after me from the initial order all the way to the final handover. He kept me updated throughout, and on collection day, he took the time to make sure I was completely comfortable with the car before I drove away. Nothing was too much trouble for him.
I'm thrilled with the new car and really appreciated the top-tier customer service Michael provided. If you are visiting Hyundai Nottingham, definitely ask for Michael.

Respuesta de Vertu Motors - Hyundai Nottingham
When I collected my new car, the sales executive was outstanding. He showed me around the car and was brilliant in showing me how everything worked and explaining clearly what the controls did.
I drove off the forecourt confidently, knowing the layout of the instrument panel etc.
Thank you Jay.

Respuesta de Vertu Motors - Hyundai Nottingham
Great service from start to finish. This was a new experience for me, so I was relying quite heavily on the advice of the dealership. Dillon was extremely helpful, explaining everything in detail to me -even when I felt like my questions were a bit daft. The process was straight forward and within a week I was able to pick up my new car. Dillion sorted everything for me, connected my phone up for me and showed me everything I needed to know. Great customer service. Thank you!

Respuesta de Vertu Motors - Hyundai Nottingham

Respuesta de Vertu Motors - Hyundai Nottingham
Michael was really helpful and made sure I was comfortable in the car I chose. I highly recommend this place.

Respuesta de Vertu Motors - Hyundai Nottingham
Purchased a car from Dillon at Hyundai Nottingham branch. Great sales person, helped us pick the right car. When picking up he made sure to show us everything we needed to know and answered all our questions before we went on our way. Great service, highly recommend.

Respuesta de Vertu Motors - Hyundai Nottingham
I was greeted by Josh who offered me a drink and discussed my requirements and options. I selected the model of car best suited to my needs. Josh checked my car and printed out an offer for a part exchange deal. I said I'd take it away and think about things as I hadn't fully decided on a Skoda. There was no pressure to complete the deal and Josh invited me to contact him with any questions. The next day I contacted Josh by email to accept the offer. We arranged a pick up date, organised a deposit over the phone and Josh then sent all the details regarding payment. Any forms to be signed were sent by text and agreed by 4 digit codes. A week later I picked up my new car. The whole experience was relaxed, straight forward and unpressured. I was introduced to the Sales Manager, Chris, who thanked me for my business, asked if I was happy with everything and presented me with flowers and champagne. I am more than happy with Vertu, Nuthall Road.

Respuesta de Vertu Motors - Hyundai Nottingham
I have bought over 9 cars from Michael Quainoo at Hyundai Nottingham and i have always been treated like family. Thank you very for all your help over the years. Will definitely recommend you to my friends and family.

Respuesta de Vertu Motors - Hyundai Nottingham
We had issues with the used car we purchased. Issues began at one week after pick up and we have been into the garage over 12 times now in 2.5 years.
Luckily most of the big issues are warranty jobs. But each time we had to wait weeks for an appt and there was always trouble getting hire cars.
It was so inconvenient and I have lost trust in both the brand and this dealership.
I have now taken the decision that the car is too troublesome and I don’t trust it so am getting rid despite being in negative equity.
Based on my experience I will never touch another Hyundai ever again
Hyundai Tucson 1.6 mile hybrid diesel.

Respuesta de Vertu Motors - Hyundai Nottingham
Jason the manager went out his way to sort out an exchange on a vehicle we couldn’t get on with

Respuesta de Vertu Motors - Hyundai Nottingham
From start to finish we were in our new car with all paperwork signed and instructions given in 45 minutes

Respuesta de Vertu Motors - Hyundai Nottingham
I am not new to Vertu Motors but something more peculiar is the mannerisms of the man I met who took me through the pros and cons of getting it right when selecting a very my choice. He was an African man by the name of Michael whose smile seemed infectious and persuasive during my meeting with him. He was very polite, supportive with good listening and empathy skills shown having regards to support needs. I should score him 150 over 100. Vertu motors had really done great.

Respuesta de Vertu Motors - Hyundai Nottingham
Will dealt with Brett on the purchase of our new car who was very helpful,patient,gave good advice, through and not pushy at all ( like some sales person can be )

Respuesta de Vertu Motors - Hyundai Nottingham
Great service, very impressive. The team (especially Elisha and Steven) went above and beyond to accommodate and ensure I was happy. Love my new car, thank you!

Respuesta de Vertu Motors - Hyundai Nottingham
The customer service was excellent. They helped me get in my car the same day I came to view it.

Respuesta de Vertu Motors - Hyundai Nottingham
Friendly and helpful staff jay really looked after us and made us feel welcome

Respuesta de Vertu Motors - Hyundai Nottingham
I visited Vertu Hyundai in Nottingham, the service I received was second to none. My sales advisor Michael was friendly, very knowledgable and totally professional. James from the finance department was also very helpful and offered me different ways of paying for my new vehicle. Overall a superb experience, I would not hesitate in reccommending Vertu to anyone.

Respuesta de Vertu Motors - Hyundai Nottingham
Very friendly, professional unpressured buying experience.

Respuesta de Vertu Motors - Hyundai Nottingham
Shocking,useless outfit. Wouldn’t let them anywhere near my new one. Say anything and they send you a letter saying you threatened to spit at a lady who worked there. Makes you wonder where they get staff from

Respuesta de Vertu Motors - Hyundai Nottingham
Very helpful and searched for a taylor- made car for us! Polite, relaxed and very pleasant salesman. Extremely helpful

Respuesta de Vertu Motors - Hyundai Nottingham
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