I always use this dealership because the staff always give 110% to make sure changing my car is totally hassle free and over the years they have become like a family. Nothing is to much trouble in ex... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I always use this dealership because the staff always give 110% to make sure changing my car is totally hassle free and over the years they have become like a family. Nothing is to much trouble in ex... Ver más
La empresa ha respondido
I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are c... Ver más
La empresa ha respondido
Danielle was very professional and informative about the car. She made feel at ease throughout the process. Thoroughly recommend Vertu
La empresa ha respondido
From start to finish the process was very straightforward. Got a really good part exchanged on my old car, better than what the on-line quotes from the big companies give you. Sales staff were not pus... Ver más
La empresa ha respondido
Escrito por la empresa
Derby Road, DE7 5FH, Ilkeston, Derbyshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This is my 4th Qashqui & love them. The service from the Vertu staff was fantastic

Respuesta de Vertu Motors - Nissan Ilkeston
A very professional dealer and fantastic customer service from Danielle and Nik.
We discussed my requirements and budget and they sourced me a fantastic offer on a Qashqai.
Very pleasant experience from initial enquiry to picking up the vehicle 😀

Respuesta de Vertu Motors - Nissan Ilkeston
We received excellent service from Matthew who took his time to explain every step of the way though all the paperwork. We felt very comfortable as all the staff were very friendly. Would not hesitate to use your company again and will highly recommend you. The coffee was lovely. Thanks again Matthew.

Respuesta de Vertu Motors - Nissan Ilkeston
Well informed staff pleasant and professional, a real pleasure doing business ask for Danielle 👍

Respuesta de Vertu Motors - Nissan Ilkeston
Friendly staff. Very helpful. Adam Explained all we needed n wanted to know.

Respuesta de Vertu Motors - Nissan Ilkeston
I received excellent service from Vertu Ilkeston, buying my Nissan Quashqai. Staff were very friendly, helpful & professional. Was impressed with sales executive Ben Massey from start to finish. He arranged for the car I was interested in to be sent from another location & in the meantime I was able to test drive the same model. He explained everything perfectly. Would highly recommend. I love it, thank you.

Respuesta de Vertu Motors - Nissan Ilkeston
Great communication from beginning to end. Excellent service

Respuesta de Vertu Motors - Nissan Ilkeston
Arrived at the Dealership to be greeted by Karl Westley.
Shown around the vehicle we went to view and left to view at leisure with no pressure.
Test drove the vehicle and all queries addressed by Karl.
Excellent Service from selection to completion.
Highly Recommended and ask for Karl you will not be disappointed.

Respuesta de Vertu Motors - Nissan Ilkeston
On our first visit to Nissan Ilkeston we met Karl and he was very helpful with all the info we needed on our fact finding mission at the time. Our second visit was for a test drive in a Quashqai epower. Karl accompanied us and answered all our questions straight away, he new the car inside out. There was never any hard sell at all which was do welcome. Anyway, we eventually decided to have a second test drive and bought a new Quashqai tekna. Every step of the process was easy and we totally recommend this dealership and particularly Karl for professionalism and superb customer care. Excellent

Respuesta de Vertu Motors - Nissan Ilkeston
Chloe, was friendly and so helpful. The whole process was easy and straightforward. This purchase was extremely sentimental for me and Chloe and her manager we so supportive. The car was immaculate on the test drive and on collection. Chloe replied to all my questions. She did a detailed video of the car for me before I went. Such a lovely lady, I highly recommend her. Many thanks Chloe x

Respuesta de Vertu Motors - Nissan Ilkeston
Honest and we were well looked after. Very professional. New car

Respuesta de Vertu Motors - Nissan Ilkeston
Excellent and friendly service from Vertu in Ilkeston. We were served by Matthew Hall who was very knowledgeable, friendly and approachable throughout. Nothing was too much trouble and he went through the whole process with us, from sorting the car to test drive to explaining all the gadgets. Really good service.

Respuesta de Vertu Motors - Nissan Ilkeston
Vertu Motors in Ilkeston were so helpful. Adam advised on each little detail from beginning to end. Really polite and helpful. The whole process was seamless and I love my new Nissan Juke. Thank you Vertu at Ilkeston.

Respuesta de Vertu Motors - Nissan Ilkeston
Great service and communication throughout from Ben.
He was professional, helpful and patient and is a credit to the company.
I would definitely recommend Vertu Ilkeston.

Respuesta de Vertu Motors - Nissan Ilkeston
Excellent service from Ben.
He was professional,helpful and patient.

Respuesta de Vertu Motors - Nissan Ilkeston
Brilliant , love our car, goes like a dream
The staff are very professional polite and very welcoming, nothing is to much trouble, big thank you to Matthew for selling us the car we would highly recommend them

Respuesta de Vertu Motors - Nissan Ilkeston
From looking around the show room to collecting my new car I couldn’t fault the service I received from Karl at Nissan Ilkeston. Karl kept me informed on the progress of my order and gave me all the information and assistance needed to complete the purchase. Would highly recommend Nissan Ilkeston and will definitely be using their services in the future.

Respuesta de Vertu Motors - Nissan Ilkeston
I was honest about being unsure between 2 brands of cars when I went to look and I received chilled, attentive but not pushy sales service. I was left to look at the cars by myself and think what I wanted and liked (rather than have every feature pointed out to me like I've experienced at other places). I test drove the car I liked and they even found me a version of the other make I was considering so I could test that too(even though that could have potentially lost them a sale) which was above and beyond and greatly appreciated. I got what I thought was a very reasonable price for my car, and the one I bought was very competitively priced too. I was helped with my plate transfer and collected the car a few days after I'd signed up. MUCH sooner than I'd anticipated. Matthew had a great sense of humour and was friendly and efficient. I couldn't have enjoyed the experience more.

Respuesta de Vertu Motors - Nissan Ilkeston
Sanjay worked really hard helping me and my wife find the right deal. No pressure in sales and the car we chose is excellent. Highly recommended honda vertu derby

Respuesta de Vertu Motors - Nissan Ilkeston
I bought an MG ZS from Nissan Ilkeston. Excellent service from the very first phone call to the delivery of the car.
Had a person video of the car from Adam Johnson. Then when I went to view the car, he explained everything and wasn’t pushy at all. He showed me all the features of the car and I didn’t feel rushed.
His manager Nik also was very helpful and the two of them made it easy to buy the car.
Would highly recommend this company and wouldn’t hesitate buying from them again.

Respuesta de Vertu Motors - Nissan Ilkeston
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.