I bought a car from Vertu 9 years ago and had no problems, so I decided to use them again this year. Looked after by Jacob, Chaz and Jamie, all 3 were absolutely brilliant and I couldn't fault any... Ver más
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I bought a car from Vertu 9 years ago and had no problems, so I decided to use them again this year. Looked after by Jacob, Chaz and Jamie, all 3 were absolutely brilliant and I couldn't fault any... Ver más
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I bought my new Peugeot 5008 from Vertu Peugeot, Banbury on 1 Sep 26. The whole process was seamless from the part exchange of my car to picking up my new car. The sales executive, Jasmine Fost... Ver más
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⭐⭐⭐⭐⭐ Great service, sorted everything out quickly I had a rocky start with a car from another Vertu dealership — only had my other car few months and urgently needed a new one which was reall... Ver más
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Helpful staff. However, load cover supplied with car doesn’t fit as not for this model. Sales are looking into this. Delivery driver had left food crumbs all over front 2 seats. Finally, the brakes sq... Ver más
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Southam Road, OX16 2RS, Banbury, Oxfordshire, Reino Unido
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Amazing service throughout my experienced. Absolutely everyone i dealt with at the Banbury dealership was exceptional in customer service.
From the v friendly staff who work at the main desk manning the phones to the salesman John and the Manager.
Highly recommend this v professional car dealership 10/10

Respuesta de Vertu Motors - Peugeot Banbury
Picked up my brand new Peugeot 2008 yesterday and had a great experience. Jamie and John were brilliant from start to finish—very friendly, helpful, and made everything really easy. The whole process was smooth and stress-free.
Thanks so much for all your help, I really appreciate it and would definitely recommend!

Respuesta de Vertu Motors - Peugeot Banbury
The staff were very welcoming I didn’t feel like a person who was just browsing .The showroom was extremely professional and I felt that my needs were taken into consideration. All in all it was a very pleasant experience and I felt the staff were extremely helpful and made me feel confident in in my choice.The person who dealt with me buying my car was extremely pleasant and professional.It was a happy experience.

Respuesta de Vertu Motors - Peugeot Banbury
Absolutely lovely!
Everyone I dealt with was amazing and the car was a great deal.

Respuesta de Vertu Motors - Peugeot Banbury
We recently bought a car from Vertu Peugeot Banbury and had such a great experience, thanks to Jack.
The service we received from Vertu was noticeably different to other showrooms we’d visited. From the start, Jack was friendly, approachable and really easy to talk to. He was clearly very knowledgeable about the cars but what we appreciated most was how honest and genuine he was. There was no pushy sales pitch at all — he just listened to what we wanted, respected our budget and worked hard to find something that genuinely suited us.
He couldn’t have been more accommodating and made the whole process feel straightforward and stress-free. We’re so grateful for his help and wouldn’t hesitate to recommend Jack to anyone looking to buy a car.

Respuesta de Vertu Motors - Peugeot Banbury
Verity was extremely helpful from start to finish with my distance purchase, providing a video tour and offering to focus on any areas I requested and even going so far as to deliver the car herself,
The car was delivered in exactly the described conditions and so far shows no signs of any issues.
I wouldn't hesitate to recommend Vertu for your next car purchase.

Respuesta de Vertu Motors - Peugeot Banbury
I was looked after by the Peugeot sales team from the moment I stepped into the showroom.
They were very professional and managed my expectations extremely well and explained thoroughly all of the options and helped me to make my decision. They were not pushy in any way which I've experienced with other dealerships.
The whole process was quite long due to the paperwork, agreements, etc., but I felt well equipped to make the right decision especially as it is a large purchase!
Very professional and friendly.
A real pleasure to deal with.

Respuesta de Vertu Motors - Peugeot Banbury
It was amazing to see the staff how welcome their are with me , to see the experience they have and how nice they treat every client . Me personally i had a great time beeing there and manage to buy a car that completly exceed my expectation . I definetly come back there for the next upgrade

Respuesta de Vertu Motors - Peugeot Banbury
Quick and easy process! Turn around of 2-3 days to get my new car. Really
helpful salesmen , can’t be happier with my experience here

Respuesta de Vertu Motors - Peugeot Banbury
Jamie is an absolute credit to vertu in Banbury.
So refreshing to deal with someone with such personable skills.
Jasmin also was a wonderful person to deal with.
These guys truly deserve credit for their hard work and attitude.

Respuesta de Vertu Motors - Peugeot Banbury
Helpful staff. However, load cover supplied with car doesn’t fit as not for this model. Sales are looking into this. Delivery driver had left food crumbs all over front 2 seats. Finally, the brakes squeal horrendously, they are recent so I’ll see if they quieten down after a few miles.

Respuesta de Vertu Motors - Peugeot Banbury
So my 3008 went in Tuesday for a recall and other issues. A petrol hybrid. I was given an EV as a curtesy car, no problem it was only for the day. Today is Friday, car still with them, software problems. But it’s me chasing them, communication, poor. I explained I have no charging port can you give me a lead to charge from the mainframe at home; No there all out. Then what do I do, sorry there’s nothing we can do. So car recalled, repair taking four times longer thus far, still no idea when it will be done and massive inconvenience that I have to drive and sit and wait while this EV charges. How is that regarded as good service. Very poor and not much care.
8/1/26
No one made contact and NO all the work has not been completed.

Respuesta de Vertu Motors - Peugeot Banbury
The team made it easy and carring , with face to face and phone conversation, explained things well .

Respuesta de Vertu Motors - Peugeot Banbury
I recently bought a car from Vertu Banbury and had a fantastic experience from start to finish. The whole process was smooth, professional, and stress-free. Huge shoutout to Jack, who I dealt with — he was incredibly helpful, knowledgeable, and patient throughout. Jack made sure everything was explained clearly and went the extra mile to make sure I was happy with my purchase.
I couldn’t be more pleased with the car and the customer service I received. Highly recommend Vertu Banbury if you’re looking for a great car-buying experience!

Respuesta de Vertu Motors - Peugeot Banbury
Jamie and Jasmin are first class sales people. They go above and beyond their duties to ensure you get the right vehicle.

Respuesta de Vertu Motors - Peugeot Banbury
Booked my car into BSM at 9am, not heard anything at 2 pm phoned and went to answer phone and said they would call back and didn't, phoned at 3pm answer phone would phone back and didn't, 4pm answer phone,went to car sales and immediately answered, connected to service said they were pricing things up, 5pm called in on spec, no pricing, nothing done on car after 8 hours disinterested service team

Respuesta de Vertu Motors - Peugeot Banbury
Williams patience in helping me to find my ideal car was exceptional. (With advice & imput, plus good coffee from Mel )
All in all a very good experience with friendly sales team that were welcoming and supportive. After sales follow up was very good . Highly recommend using Vertu. 👌

Respuesta de Vertu Motors - Peugeot Banbury
My 5008 was subject of a recall, and Vertu was not my local Peugeot. Bryonie, Chris and Rob were friendly, professional and gave great service! Very impressed.

Respuesta de Vertu Motors - Peugeot Banbury
Steve in service was very helpful

Respuesta de Vertu Motors - Peugeot Banbury
At every step of the way to purchasing our new car the team at Peugeot, Banbury, was excellent: informed, attentive and very helpful. We could not have wished for better.

Respuesta de Vertu Motors - Peugeot Banbury
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