Vertu Motors - Peugeot Banbury Opiniones 

49
TrustScore: 4.5 sobre 5

4,5

Southam Road, OX16 2RS Banbury, Oxfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a car from Vertu 9 years ago and had no problems, so I decided to use them again this year. Looked after by Jacob, Chaz and Jamie, all 3 were absolutely brilliant and I couldn't fault any... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought my new Peugeot 5008 from Vertu Peugeot, Banbury on 1 Sep 26. The whole process was seamless from the part exchange of my car to picking up my new car. The sales executive, Jasmine Fost... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Great service, sorted everything out quickly I had a rocky start with a car from another Vertu dealership — only had my other car few months and urgently needed a new one which was reall... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Helpful staff. However, load cover supplied with car doesn’t fit as not for this model. Sales are looking into this. Delivery driver had left food crumbs all over front 2 seats. Finally, the brakes sq... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Sobre Vertu Motors - Peugeot Banbury

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Información de contacto

  • Southam Road, OX16 2RS, Banbury, Oxfordshire, Reino Unido

  • 0344 659 4015

4,5

Excelente

TrustScore: 4.5 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(49)

12.901 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

SERVICE FROM BANBURY

I received excellent service when I decided to buy a car from Banbury
Jack was polite, knowledgeable and willing to deal with all my requests promptly and efficiently.
The car was delivered to Doncaster and the driver was also polite and nice
Money was transferred easily and I am really happy with my car.

25 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Banbury

Respuesta de Vertu Motors - Peugeot Banbury

Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards,Chloe

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. This the 5th car i have purchased from Peugeot Banbury. Their customer service is exceptional.

19 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Banbury

Respuesta de Vertu Motors - Peugeot Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Valorada con 5 estrellas sobre 5

Fantastic dealership

Dealt today with Jamie service manager and sales executive jack Plester I have to say dealt with Jamie for years and had no issues always go the extra mile to make sure everything is done great customer service jack very good also would never go elsewhere to get a car fantastic place would highly recommend

18 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Banbury

Respuesta de Vertu Motors - Peugeot Banbury

Hi Melissa, Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Valorada con 5 estrellas sobre 5

Great care, thoroughness and clear communication throughout the purchase process

The great care taken in thoroughly explaining each aspect of the purchase process and responding to our queries.

What we initially perceived to be a possible obstacle in part-exchanging our present vehicle - was easily and reassuringly facilitated by the Sales team,

11 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Banbury

Respuesta de Vertu Motors - Peugeot Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Valorada con 1 estrellas sobre 5

All i can say be CAREFUL ,Brought a…

All i can say be CAREFUL ,Brought a Peugeot 3008 from a Peugeot Garage , second hand with 8,000 miles on it , it had already had 3 Peugeot services , , After i had done 6,000 miles in 10 months i took it to my garage for a service , they found that the wet belt was fraying and was told contact Peugeot as this was a common fault , i went to Peugeot Banbury and to start with the staff member said yes we will change it at no cost as a GOODWILL because we know there's a problem with these belts , until he saw the day before's service , oh not done here so we Probably won't do it , so a belt designed for 60,000-100,000 miles and only done 14,000 and all peugeot services before means nothing even tho they know the belt to be Faulty , i guess my Garage putting on a new oil filter and oil it made it fail !!!!!!!

15 de agosto de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Banbury

Respuesta de Vertu Motors - Peugeot Banbury

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1A0309 Kind regards, Liza.

Valorada con 5 estrellas sobre 5

Friendly staff and great experience

I’d full recommend Vertu Peugeot Banbury, my experience was great. From the initial call to book in for a test drive, to the test drive and sales handover it was so smooth, quick and exactly what you want from purchasing a car. My sales representative was Verity-Rose who was super friendly and really helpful too, we had some specific niche questions on the car during the test drive and as soon as we got back she found the answers out. Overall a great experience

30 de agosto de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Banbury

Respuesta de Vertu Motors - Peugeot Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valorada con 1 estrellas sobre 5

So after writing a number of emails and…

So after writing a number of emails and trying to speak to anyone do you think I have got anywhere no and I tried the ceo still nothing the company has really treated me badly absolute joke

23 de junio de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Banbury

Respuesta de Vertu Motors - Peugeot Banbury

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1D2007 Kind regards, Chloe

Valorada con 1 estrellas sobre 5

AVOID PEUGOET BANBURY…

After a lengthy battle with vertu motor Banbury I’m still no further. I bought a Peugeot 3008 16 months ago within the first 10months the screen stopped working within the first 3 months it wouldn’t start (had it investigated) got told there’s nothing wrong, then there was a clanging noise the breaks failed so had them changed. After contacting the person who sold the car Elliot Hedgley I was told there was nothink that could be done due to me having no warranty. So fast forward a few months my partner contacted Stellantis directly and they kindly offered to have the car investigated for free. However I booked the car in to be investigated and was given a courtesy car which I had for over 4 weeks! I was told my car had engine issues, the abs wasn’t working, I would need a new telematics screen, the Cambelt was cracked badly, the suspension had gone, that’s just to mention a few the repair work would cost me £3,700!!! After already paying £14,500 cash for the car!! The service is awful very annoyed and will never purchase another car from Peugeot Banbury again!!! AVOID AT ALL COSTS I have now forwarded the findings to stellants in the hope they can help I have also contacted the motor ombudsman as its very unfair. To top it off I was given my car back with a big crack in the window screen that wasn’t there when I took it in. Update after receiving my car back with a cracked window screen which wasn’t there before and no charging ports working and the centre console not put back properly they are saying it’s not there fault, and I have damaged there courtesy car!! Just a money making scheme of a company awful customer service

23 de mayo de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Banbury

Respuesta de Vertu Motors - Peugeot Banbury

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.

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