All the staff were polite and knowledgeable. The salesman Barry was extremely professional. I didn't feel pressured or anything. Very pleased with the whole experience. Thank you for the whole challe... Ver más
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Haydn Road, Sherwood, NG5 1EA Nottingham, Nottinghamshire, GB
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All the staff were polite and knowledgeable. The salesman Barry was extremely professional. I didn't feel pressured or anything. Very pleased with the whole experience. Thank you for the whole challe... Ver más
La empresa ha respondido
Connor was very helpful and knowledgeable, great service and couldn’t really fault anything. Kept me updated throughout the process and managed to get me my car early.
La empresa ha respondido
I would like to thank Abi for her assistance today. She was extremely helpful and knowledgable and resolved the issue that I had with my car. The problem was human error, but she didn't make me feel... Ver más
La empresa ha respondido
What a fantastic experiance we had purchasing our daughters new car she has complex requirements, Will looked after her on a personal level making sure he addressed all needs she is a very young driv... Ver más
La empresa ha respondido
Escrito por la empresa
Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, Reino Unido
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Abi at Nottingham was helpful and polite and so friendly. Absolutely amazing. Thank you so much!

Respuesta de Vertu Motors - Renault Nottingham
Positive,enquiry then order and delivery was handled very well

Respuesta de Vertu Motors - Renault Nottingham
From my initial contact with Vertu I can honestly state that they have been one of the best companies I have ever dealt with. I travelled over 350 miles to their dealership in Nottingham and would gladly do the same again as their professional approach was outstanding from start to finish.

Respuesta de Vertu Motors - Renault Nottingham
Staff very friendly & informative. Car very well presented.

Respuesta de Vertu Motors - Renault Nottingham
Well, I'am not actually the customer, but I'am the driver for their customer, and may I just say the friendly professionalism by both Abigail and Jack Armstrong is astounding, they explain things to the customer and myself in an easy to understand none patronising way, and when showing us the ins and outs etc of the vehicle, nothing was too much trouble, which of course always made our visits to Vertu very comfortably pleasant, they're both excellent at what they do and their customer and myself are extremely grateful and wish them, and everybody at Vertu, a very happy 2026 :) Thank you once again :)

Respuesta de Vertu Motors - Renault Nottingham
Having a female salesperson who is friendly, extremely helpful with no signs of condescension. I was treated as an intelligent being.

Respuesta de Vertu Motors - Renault Nottingham
Abigail was great each step of the way. Best experience in a car sales garage compared to around 10 others visited in Nottingham

Respuesta de Vertu Motors - Renault Nottingham
Was dealing with Will for a used car, we had good conversations for a day and a half, the deal was about to be done, he went away to make a proposal with his Manager and said he would call me back in 5 mins, waited for his call, gave him the benefit of the doubt. He then emails me an hour later to say he has sold the car to another customer. Cowardly behaviour and no response to my email and phonecalls either. NEVER deal with these guys, trust and honesty is worth more than any amount for a car, absolute sharks these lot, left my old man without a motor.

Respuesta de Vertu Motors - Renault Nottingham
This is my second car from Vertu Motors, my last one was stolen and i decided to go again to What was Renault. We was again treat so well by the staff who are professional and caring. we already knew which car we wanted, so it was a quick process but not rushed, Barry was polite and knowledgeable and quickly dealt with our request. I would recommend Vertu Motors to anyone looking for a mobility car.

Respuesta de Vertu Motors - Renault Nottingham
Friendly helpful people with honesty and integrity

Respuesta de Vertu Motors - Renault Nottingham
No pushy sales person! Very knowledgeable and easy to deal with.

Respuesta de Vertu Motors - Renault Nottingham
Joshua Lowe the best of the best person there, always very helpful, reliable, when u there ask for him. 10 stars if I could

Respuesta de Vertu Motors - Renault Nottingham
First rate service from the sales team from first approach through to purchasing a new vehicle. Very responsive approach, clear and accurate communication and excellent customer service throughout. I couldn't have asked for more.

Respuesta de Vertu Motors - Renault Nottingham
This is the first time that I have used this dealership and bought a Renault.
It has been a pleasurable experience from the test drive up to the collection of my car.
No pushy sales people here. They have answered all my questions (there have been many!) and been professional, friendly and helpful. I particularly like
the fact that there are both female and male sales personnel.
Molly was very helpful on the test drives and Byron sorted out a delivery glitch with minimum hassle.
A special shout-out to Jack though. He dealt with the handover of my car. He was very thorough in his demonstration of the car's features and went through all my questions and allayed my concerns about driving an automatic. Despite having driven for many years, the first time I had driven an automatic and hybrid was on my test drive!
The best part was that we had a laugh throughout the whole process. The handover was fun!

Respuesta de Vertu Motors - Renault Nottingham
This was my 2nd time dealing with Vertu motors, but 1st time dealing with mellissa Reid she is an absolute credit to the company she made my purchase of buying my car a great experience,from start to finish always there when I needed her to answer questions and sort things out for me. And had so many laughs throughout the process thanks again Melissa.

Respuesta de Vertu Motors - Renault Nottingham
Hi from 1st contact to delivery of the car was 1st class. Jack Armstrong was very professional in all the details he explained, and on the actual hand over he was 1st class . The Vertu Renult dealership at Nottingham possibly the best experience I have had when buying a car ,thank you Steven Coulton.8/10

Respuesta de Vertu Motors - Renault Nottingham
Will Thorpe was the Vertu Motors salesperson who dealt with me from my first asking about the new Renault 5 E until it’s timely delivery last week. Will was excellent throughout the whole process. He understood the car thoroughly and dealt professionally with my concerns about moving to an electric car and one with many new features and Google-driven systems. I can recommend both Vertu Motors and Will Thorpe without any hesitation.

Respuesta de Vertu Motors - Renault Nottingham
Polite helpful people easy to deal with good test drive with knowledgeable sales person

Respuesta de Vertu Motors - Renault Nottingham
Bought a Renault 5 from Will Hooley-Thorpe. Easy to deal with, mainly done remotely and all done with great humour. Thanks Will.

Respuesta de Vertu Motors - Renault Nottingham
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