Thank you Gregg and Geoff for looking after us so well. I'm already very pleased with my new Corsa. Despite the hassle and the impact on my blood pressure, Peugeot/Gateway inadvertently did us a fa... Ver más
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Thank you Gregg and Geoff for looking after us so well. I'm already very pleased with my new Corsa. Despite the hassle and the impact on my blood pressure, Peugeot/Gateway inadvertently did us a fa... Ver más
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Excellent service, friendly team , we were very well looked after especially by Natalia, who was super friendly, knowledgeable and very helpful. Plenty of time given to ask questions, test drive & ev... Ver más
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Excellent service from Gregg at Vauxhall Crewe! Gregg, my Sales Executive, made buying my car really easy. He explained everything clearly and kept me fully updated right through to collection. I’d h... Ver más
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Everything was explained clearly, there was an ongoing offer of help with the tech within the car whenever needed. Greg (salesperson ) made the experience of purchasing an electric car simple. Nothing... Ver más
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Macon Way, CW1 6GY, Crewe, Cheshire, Reino Unido
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Had a great experience here, Billy was very helpfully and knowledgeable, I would definitely return and recommend to others.

Respuesta de Vertu Motors - Vauxhall Crewe
Not even had the van for 3 years, yet it already has rust on both the drivers door & the passenger door. Took it into Vertu Crewe to be told yes it’s covered under the warranty but we won’t pay to have the sign writing put back on?! How can you justify asking us to pay to have the sign writing put back on, through no fault of our own?! We didn’t know the van would rust in less than 3 years! That’s clearly bad workmanship/manufacturing. Completely unhelpful warranty department & after contacting head office, was told pretty much the same thing, despite me asking for a repair rather than a replacement door. As repairing the door would mean the sign writing wouldn’t need to be put back on, no customer service or negotiation for resolving the issue, pretty much ‘it is what it is, take what we offer or forget it’ wouldn’t recommend this garage or Vauxhall to anyone if this is how they deal with you after a sale!

Respuesta de Vertu Motors - Vauxhall Crewe
Absolutely amazing, seamless and super efficient and professional service from Billy. Cannot stress enough how great he made the experience asking any questions i had and highly recommend anyone to go see him for a new car! Thanks Billy!

Respuesta de Vertu Motors - Vauxhall Crewe
Big thanks to Natalia for all her help. Excellent customer service and made everything simple.

Respuesta de Vertu Motors - Vauxhall Crewe
From start to finish we were looked after by Jason. Such a warm welcoming friendly person which made the whole process a pleasure. He went through all the options with no pressure and kept in touch even after the car was picked up to check we were happy. Thank you Jason and Vertu, a great team.

Respuesta de Vertu Motors - Vauxhall Crewe
Both Anthony and Geoff were extremely helpful in highlighting my options coming to the end of my agreement.

Respuesta de Vertu Motors - Vauxhall Crewe

Respuesta de Vertu Motors - Vauxhall Crewe
Ben rang me up for a review on my current car, I went in on Tuesday and met with Ben. He was welcoming and talked me through the different options available. I looked at the Astra and took it for a test drive, loved the car but it's out of my reach at the moment. Instead I looked to upgrade my Mokka, Jeff found a good deal for a better Mokka however my heart is set on the Astra so I decided to wait until I can get this car. Jeff and Ben, can't thank you enough for all your help and understanding.
- Sue Dove

Respuesta de Vertu Motors - Vauxhall Crewe
Anthony McIntyre went above and beyond in making sure everything was perfect! I didn’t worry once as he knew exactly what I wanted. Made the whole journey so much easier in choosing a vehicle.

Respuesta de Vertu Motors - Vauxhall Crewe
Excellent service, friendly team , we were very well looked after especially by Natalia, who was super friendly, knowledgeable and very helpful. Plenty of time given to ask questions, test drive & every step was explained , we really couldn’t have asked for more. Thank you for your care. The car was immaculate and well presented, very happy all around.

Respuesta de Vertu Motors - Vauxhall Crewe
I had a great experience whilst buying my new car. We were greeted warmly from the first visit, shown all options and not pressured. Anthony was very informative and helpful. Great service also from Geoff. Highly recommend these guys if you’re in the market for a new car. I’m not normally very good with dealing with people but they made it really easy and I felt at ease.

Respuesta de Vertu Motors - Vauxhall Crewe
Fantastic customer support Ben was very attentive and helpful with everything.
Would definitely recommend Vauxhall Crewe

Respuesta de Vertu Motors - Vauxhall Crewe
Very helpful member of staff, polite, cheerful and very informative. Made us feel very welcome, and at ease. Talked us through all the paperwork, and kept us up to date with progress. When the car was ready for pick up we were shown how everything worked, and assured we can contact him with any queries.

Respuesta de Vertu Motors - Vauxhall Crewe
Excellent service at Vertua. The staff were prepared to spend time showing the difference between cars and test drive more than one. Special mentions to Ben and Geoff who were super friendly and helpful. Would recommend.

Respuesta de Vertu Motors - Vauxhall Crewe
Anthony & Geoff were amazing throughout the whole process of me getting a brand new car, 100% recommending to friends & family, thank you so much

Respuesta de Vertu Motors - Vauxhall Crewe
Thank you to Anthony who helped make buying my car an easy & smooth experience

Respuesta de Vertu Motors - Vauxhall Crewe
Amazing help from Billy - recently purchased car for wife then myself .Billy was friendly, professional and sorted everything so quickly keeping me updated throughout the process.Great service from Billy

Respuesta de Vertu Motors - Vauxhall Crewe
Car was in for a routine service. Needed follow up work but it was not made clear at the time, so after various emails and phone calls it had to be booked in 2 weeks later instead of being done during the service. Booked a while you wait appointment that should have been 1 hour but ended up waiting over 2 hours. The whole experience has been extremely frustrating and I won't be going back there unfortunately.

Respuesta de Vertu Motors - Vauxhall Crewe
Salesman Ben was really helpful and reassuring from start to the finish. He patiently answered all my questions and made the whole process less onerous as this was the first car purchase since the lost of my late husband.
He also spent some time at the hand over of my new car to set me up with my connection etc to my mobile phone etc. Very grateful Ben so many thanks

Respuesta de Vertu Motors - Vauxhall Crewe

Respuesta de Vertu Motors - Vauxhall Crewe
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