This is the second Vauxhall I've owned thanks to Earl. I purchased my first Mokka in 2024 from Earl, from the moment I walked into the showroom I felt as ease and very comfortable that he wasn't a... Ver más
La empresa ha respondido
244-246 Stamfordham Road, Wessterhope, NE5 2LA Newcastle upon Tyne, Tyne and Wear, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
This is the second Vauxhall I've owned thanks to Earl. I purchased my first Mokka in 2024 from Earl, from the moment I walked into the showroom I felt as ease and very comfortable that he wasn't a... Ver más
La empresa ha respondido
Being a first time buyer, I was highly nervous about the process of buying a car and not knowing what the procedure was. However I must say, Dylan completely supported me during this. Everything was e... Ver más
La empresa ha respondido
I visited the showroom to look at a new car for myself with my husband. The salesperson we spoke to, Rosie was very helpful, efficient and pleasant along with the manager, David, we were able to conc... Ver más
La empresa ha respondido
A friendly welcoming family atmosphere, the deal was better than I had expected. Every offer was explained and I felt no pressure at any time. On vehicle handover I was delighted with the time taken o... Ver más
La empresa ha respondido
Escrito por la empresa
244-246 Stamfordham Road, Wessterhope, NE5 2LA, Newcastle upon Tyne, Tyne and Wear, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
From first enquiry, received call to book appointment to test drive. Ended up test driving 3 cars, nothing was a problem.
Rosie Jameson dealt with the sale from start to finish, explaining extended warranty for my needs and service plan available.
Two other manager I spoke with, David and John, really helpful.
Thanks to the whole team at Vertu Motors at Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle
Really friendly staff. Very informative and not pushy at all

Respuesta de Vertu Motors - Vauxhall Newcastle
Great experience start to finish, collected car on time and it was presented in beautiful condition, also the best price in the northeast,

Respuesta de Vertu Motors - Vauxhall Newcastle
What can I say about Vauxhall Newcastle? Loads. But I’ll start with the rating. I wish there was a ten star rating for the manager David, John and the sales assistant Rosie. They were amazing. I’ve never bought a second hand car before, and given the climate, finding a second hand car without a wet belt with low mileage was vertically impossible unless you wanted to take a risk with other online company’s. When I spoke to David, he understood my plight and did his best to find me a car. To add, my license had been sent off for renewal, so buying a car became even more difficult. However, David and his team along with thorough checks were able to get me the car I wanted. I left the showroom with nothing but relief. My stress levels reduced as David and his team took care of everything. This is normal people may say. Again, I had put my trust in another leading car dealership, I was lied to and deceived to gain a sale or sell the car. I had none of this with Vauxhall Newcastle. They are thorough and professional from the beginning to the end. I would definitely return to this dealership. Next time I’ll ensure I have my license haha.

Respuesta de Vertu Motors - Vauxhall Newcastle
Very efficient sales team very helpful in arranging ,part exchange for my old car and answering questions that I had.

Respuesta de Vertu Motors - Vauxhall Newcastle
From start to finish staff at Vertu Stamfordham Road were brilliant. The whole process was easy and quick, staff are all lovely and willing to assist with anything they can.

Respuesta de Vertu Motors - Vauxhall Newcastle
The staff were great with us especially Ibrahim & David gave us a deal that we were pleased with.
Love the car.

Respuesta de Vertu Motors - Vauxhall Newcastle
Simple enquiry, immediately picked up, appointment arranged, test drive, paperwork approved and straightforward,Jamie was so knowledgeable and friendly and a follow up call after a few days to check all was well, massive step up on my previous dealings with another well known dealership,5star from start to finish👍

Respuesta de Vertu Motors - Vauxhall Newcastle
Really really well jamie was my sales advisor I got the vehicle and he showed the controls etc really well handled in vertu Vauxhall west Denton

Respuesta de Vertu Motors - Vauxhall Newcastle
Excellent service again, great communication lovely friendly staff

Respuesta de Vertu Motors - Vauxhall Newcastle
From start to finish everything was done with minimum hassle, and was such a friendly experience.
Communication via email or telephone was professional, and kept everything simple and easy.
Rosie was amazing from the initial enquiry to the moment i drove away the car, she's a credit to the branch, and deserves an 11 out of 10 for her help and time sorting out things for me.

Respuesta de Vertu Motors - Vauxhall Newcastle
Jamie was an absolute pleasure & made the process of buying a new car so easy & simple. Really professional in all aspects & is by far the best experience I have had purchasing a car!
Would highly recommend Vertu Motors

Respuesta de Vertu Motors - Vauxhall Newcastle
Great service from all the staff.

Respuesta de Vertu Motors - Vauxhall Newcastle
We can’t fault our experience in buying our new car from Vertu motors (Vauxhall Newcastle Stamph Road) Earl showed us around he didn’t put any pressure on us to buy a car. He was so polite knowledgeable and answered all of our questions.(without confusing us with too much information). Even now that we’ve got our car they’ve made us feel like if we needed to go back for any reason that it would be ok and we would be made to feel very welcome. Would definitely recommend to family and friends. Earl is a credit to the company. Thankyou.

Respuesta de Vertu Motors - Vauxhall Newcastle
From start to finish the process was professionally carried out by the salesman Ibrahim Hussain.
He was extremely helpful in ensuring all our requirements for the new car were met.
He arranged for a trial fit of the car chosen in to our garage.
We would certainly recommend Vertu Motors Newcastle to others.

Respuesta de Vertu Motors - Vauxhall Newcastle
I went with my sister when she was buying her car and decided to get myself a new car the service was brilliant from the staff particularly Rosie John and David in our Newcastle branch they were so helpful friendly and professional making it easy and relaxing thank you to you all

Respuesta de Vertu Motors - Vauxhall Newcastle
I was looking for a first car for my son, and spent ages browsing, inquiring, and worrying whether the cars I was looking at were going to be good for my son, as well as my wallet.
I spotted a car at Vertu Vauxhall that ticket all of the boxes, and because it was from a reputable dealer, with a free years warranty, it seemed like a no brainer to look at.
Earl, who served me was great. No car sales pressure, just great information about the car, going through all of the documentation he had, as well as looking a little deeper when I had questions.
My son is now the very happy owner of a Corsa.

Respuesta de Vertu Motors - Vauxhall Newcastle
Rosie was very approachable, and so helpful at all times!
All staff were very friendly!
First time buying a car from a garage, so good experience all round. Highly recommend

Respuesta de Vertu Motors - Vauxhall Newcastle
5th New Corsa. What more can I say except a great big thank you to Earl Gill for his knowledge and help.

Respuesta de Vertu Motors - Vauxhall Newcastle
Fantastic experience at Vertu Newcastle. Big thank you to Earl - this is the 2nd car we have bought with him and he could not have been more helpful. The whole process from start to finish was seamless.

Respuesta de Vertu Motors - Vauxhall Newcastle
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.