Vertu Motors - Vauxhall Newcastle Opiniones 

90
TrustScore: 5 sobre 5

4,8

244-246 Stamfordham Road, Wessterhope, NE5 2LA Newcastle upon Tyne, Tyne and Wear, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Considering Dylan is fairly new to the motor trade, he was very knowledgeable and patient. Process was smooth and all paperwork was completed in a timely manner. Communication was good and we weren’t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the second Vauxhall I've owned thanks to Earl. I purchased my first Mokka in 2024 from Earl, from the moment I walked into the showroom I felt as ease and very comfortable that he wasn't a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Being a first time buyer, I was highly nervous about the process of buying a car and not knowing what the procedure was. However I must say, Dylan completely supported me during this. Everything was e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the showroom to look at a new car for myself with my husband. The salesperson we spoke to, Rosie was very helpful, efficient and pleasant along with the manager, David, we were able to conc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Sobre Vertu Motors - Vauxhall Newcastle

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Información de contacto

  • 244-246 Stamfordham Road, Wessterhope, NE5 2LA, Newcastle upon Tyne, Tyne and Wear, Reino Unido

  • 0344 659 7241

4,8

Excelente

TrustScore: 5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 96% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(90)

13.676 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Corsa Yes

5th New Corsa. What more can I say except a great big thank you to Earl Gill for his knowledge and help.

14 de febrero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for your loyal support — five Corsas is fantastic! We’re delighted to hear Earl Gill has once again been so helpful, and we truly appreciate you recognising his knowledge and assistance.
Kind regards, Keith

Valorada con 5 estrellas sobre 5

Fantastic experience at Vertu…

Fantastic experience at Vertu Newcastle. Big thank you to Earl - this is the 2nd car we have bought with him and he could not have been more helpful. The whole process from start to finish was seamless.

19 de febrero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for your fantastic feedback! We’re delighted you had such a great experience at Vertu Newcastle. It’s wonderful to hear Earl has looked after you so well with both purchases, and that everything was seamless from start to finish. We really appreciate your continued loyalty.
Kind regards,
Keith

Valorada con 5 estrellas sobre 5

Very professional and knowledgeable…

Very professional and knowledgeable sales executive (Earl Gill). Worked hard to find the right deal and all in a friendly manner too.

23 de febrero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for your feedback. We're delighted to hear that Earl was professional, knowledgeable and worked hard to find the right deal for you, all while keeping the experience friendly. We really appreciate your comments.
Kind regards,
Keith

Valorada con 5 estrellas sobre 5

How to buy a car

Everything about the experience was great, even the coffee although they had run out of sugar.
It was all very relaxed and we were able to take our time in making the final decision.

19 de febrero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for sharing your experience with us. We’re so pleased to hear that everything felt relaxed and enjoyable during your visit, even down to the coffee, sugar or no sugar. It’s great to know you felt comfortable taking your time with your final decision, as creating a stress‑free environment is something we really value.
We truly appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Selina

Valorada con 4 estrellas sobre 5

Great team

Rosie, David and John were very helpful throughout the process.

10 de febrero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that Rosie, David and John were all very helpful throughout the process. Your comments are truly appreciated.
Kind regards
Dawn

Valorada con 5 estrellas sobre 5

Friendly helpful knowledgeable staff

31 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Good afternoon, Thank you for your lovely 5‑star feedback. It’s great to hear you found our team friendly, helpful and knowledgeable — that’s exactly the experience we aim to deliver.
Kind regards,
Kerry

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience, seamless process from walking into the dealership with lots of questions and not really sure what I was looking for to collecting the car five days later, thank you Earl for your excellent communication throughout.

31 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Hi there,
Thank you for your lovely review! We're delighted to hear you had an excellent experience from the moment you walked into the dealership to driving away just five days later.
It's great to know Earl was able to guide you through the process, answer all your questions, and keep communication clear throughout.
If you need anything at all as you enjoy your new car, we're always here to help.
Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Victoria Roy was fantastic with all…

Victoria Roy was fantastic with all aspects of this purchase

31 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Good morning, James .
Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Valorada con 5 estrellas sobre 5

Excellent helpful staff

Excellent helpful staff made the whole process easy as pie

30 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Good afternoon, Thank you for your feedback. We’re really pleased to hear that our helpful staff made the whole process feel easy and straightforward. Your comments are very much appreciated. Kind regards, Kerry

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from vauxhall Newcastle. Jamie and the rest of the team made everything very easy. All staff very welcoming and helpful. Would highly recommend vertu vauxhall.

29 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 5 estrellas sobre 5

Professional service

The paperwork was completed quickly. The car was ready on time. It was a friendly, efficient service.

27 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valorada con 5 estrellas sobre 5

Excellent services and friendly…

Excellent services and friendly staff,would buy again from them.

27 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valorada con 5 estrellas sobre 5

A pleasant Experience.

From first entering the Showroom you are made very welcome by all Vertu staff. I was very imprest with the knowledge rosy had of all the cars on display.I was looked after very well indeed and no pressure was added to bying or veiwing. It was a pleasure to do business at Vertu. And I would highly Recommend them.

16 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dawn

Valorada con 5 estrellas sobre 5

Went to look for prices for a new car…

Went to look for prices for a new car vic helped me pick a car I liked and give me a price she was nice very helpful and friendly

10 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you so much for your kind words! We are so happy to hear that Vic was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

Earl and john made the experience very…

Liam Earl and john made the experience very easy for me great lads very knowledgeable who went above and beyond thanks lads

16 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you so much for your kind words! We are so happy to hear that Liam and John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

From start to finish was looked after…

From start to finish was looked after and Jamie went the extra mile to make sure I got the car I wanted in my budget. Always a pleasure dealing with this company.

12 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valorada con 5 estrellas sobre 5

From start to finish everything when…

From start to finish everything when smoothly

9 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valorada con 5 estrellas sobre 5

Fantastic service by everyone

Fantastic service by everyone, made to feel very comfortable . Rosie was an absolute delight so friendly and helpful .. and happy..

30 de diciembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valorada con 5 estrellas sobre 5

Great experience At Vertu Vauxhall Newcastle

We had an amazing experience we have bought all our cars previously from here and wouldn't go anywhere else. Earl is great full of honesty and no pressure at all. We would recommend a visit even if you are just curious to discuss all available options they truly are a great. I always feel when the staff have been there for many years and still smiling the company must be treating staff and customers well which boosts our confidence when buying. The after sale service is just as impressive as the sale. Well done Vertu Vauxhall Newcastle.

2 de enero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Good morning Rui. Thank you so much for your kind words! We are so happy to hear that Earl was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valorada con 5 estrellas sobre 5

Excellent service from Vertu Stamfordham Rd

Called into Vertu Stamfordham Rd, Newcastle upon Tyne after having a problem with the infosystem.
Extremely helpful male receptionist, sorry we didn't get your name. Who then brought his colleague David through to have a look at our car. He resolved our issue within ten minutes, we were so happy and relieved.
Thank you so much.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Vauxhall Newcastle

Respuesta de Vertu Motors - Vauxhall Newcastle

Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más