I have recently purchased a new car from Vertu Volkswagen in Mansfield. I cannot fault the customer service received from everyone at the dealership, from our first visit through to collecting my... Ver más
La empresa ha respondido
206 Chesterfield Road North, NG19 7JG Mansfield, Nottinghamshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I have recently purchased a new car from Vertu Volkswagen in Mansfield. I cannot fault the customer service received from everyone at the dealership, from our first visit through to collecting my... Ver más
La empresa ha respondido
A huge thank you to Joe Percy at Mansfield VW for making the purchase of my new VW Polo such a fantastic experience. Joe went above and beyond every step of the way, ensuring everything was explained... Ver más
La empresa ha respondido
Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Ver más
La empresa ha respondido
We had the best, stress free experience from start to end at Volkswagen Vertu Mansfield. Mark Robinson was friendly, helpful, efficient and kept in touch every step of the way.
La empresa ha respondido
Escrito por la empresa
206 Chesterfield Road North, NG19 7JG, Mansfield, Nottinghamshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Friendly, polite, approachable staff who afford you the time and space to peruse the vehicle. They do not hover, crowd, or present hard sell tactics - which is a refreshing and pleasant change to car purchases in the past. The whole experience felt customer led, that I was in control rather than being swept along.

Respuesta de Vertu Motors - Volkswagen Mansfield
First and foremost we were fortunate to buy our car with the assistance of Naglis from the Mansfield dealership. Naglis was professional, courteous and knowledgeable. He provided answers to our numerous questions with patience and good humour. We were introduced to managers who were also polite and helpful. We are very pleased with our car and the service provided particularly by Naglis. He is a valuable asset to the organisation and we would highly recommend both Naglis and the dealership.

Respuesta de Vertu Motors - Volkswagen Mansfield
amazing service from the team, absolutely love my car big shout out to Jonathan and Dale

Respuesta de Vertu Motors - Volkswagen Mansfield
Naglis was very helpful and easy going, and answered my questions with a great deal of confidence

Respuesta de Vertu Motors - Volkswagen Mansfield
The time and patience shown by Jamie Jackson was highly commendable. Nothing was too much trouble as he explained in intricate detail the workings of the vehicle we were interested in. Jamie made us feel relaxed and under no pressure or obligation.

Respuesta de Vertu Motors - Volkswagen Mansfield
I walked into vertu VW Mansfield and was greeted by Johnathan Percival my first words were I’m not buying I’m browsing he said that’s fine if you want help just let me know, there was no pressure techniques just a warm friendly atmosphere but I did walk out with a beautiful new t-roc once he had shown it me I was smitten😍what a great place and team especially JP lovely chap went above and beyond for me top marks JP

Respuesta de Vertu Motors - Volkswagen Mansfield
Great friendly, efficient service whilst buying my new VW polo from Rebecca Drury at Mansfield branch. She was so helpful and made the process simple with excellent communication.

Respuesta de Vertu Motors - Volkswagen Mansfield
Mark at Vertu Mansfield has acquired and sorted the deals on our last three cars and his service is top drawer.
I’m quite pushy for everything being perfect and Mark delivered that without question, very professional guy and a credit to the Vertu brand.
Many thanks again Mark
Aaron & Shaun Hicks-Henry.

Respuesta de Vertu Motors - Volkswagen Mansfield

Respuesta de Vertu Motors - Volkswagen Mansfield
The guys at Vertu Volkswagen did a fantastic job sorting out my new Golf R. There was a slight issue with one of the air-vents upon purchase (no fault of the dealership). But Mark Robinson went above and beyond to have it speedily repaired.
We were from the off made to feel extremely welcome at Vertu Mansfield. Great care was taken to ensure that we were happy with our new car and that everything had been explained correctly.

Respuesta de Vertu Motors - Volkswagen Mansfield
Brett was smashing, listened to what I was after and made sure I got a great deal. Genuinely, the best car buying experience I've had!

Respuesta de Vertu Motors - Volkswagen Mansfield
Excellent service and knowledgeable staff. I was recommended to use this dealership and was totally satisfied

Respuesta de Vertu Motors - Volkswagen Mansfield
Great service throughout, Jamie was very down to earth and took the time to go through all the detail with me. Nothing was too much trouble, there was no hard sell and the great extended warranty offer sealed the deal.

Respuesta de Vertu Motors - Volkswagen Mansfield
We ordered a new Tayron in June with an estimated delivery time for Feb 26. We were informed in a timely manner with the progress of the order .Just prior to Christmas we had a call from Stefan to say it had arrived and arranged a mutually convenient time to collect the Tayron.
On the 30th Dec. we arrived and after we finalised the paperwork the vehicle was uncovered in the showroom which was a nice touch to make the occasion quite special, even a couple of customers came over to have a cheeky look at the pristine motor.
All in all probably the best reveal we’ve had on picking up a new car, and we’ve had quite a few over the last 50 Years. The staff was very helpful and friendly, would highly recommend.

Respuesta de Vertu Motors - Volkswagen Mansfield
Excellent customer service, which is all I ask for. Should also extend a special mention to Rebecca Drury who was knowledgeable regarding the ID4. Hope to be back soon when my wife starts looking for a new car.

Respuesta de Vertu Motors - Volkswagen Mansfield
Stephen very helpfully , professional, patient and understanding. Thank you

Respuesta de Vertu Motors - Volkswagen Mansfield
First new car purchase since 2012 and Vertu Mansfield made it a very positive and enjoyable experience. Every aspect of the process was delivered in a friendly and professional manner.

Respuesta de Vertu Motors - Volkswagen Mansfield
Collected my new automatic t roc yesterday from Mansfield, Naglis was very helpful from test drive to purchase, informed me about controls as I’ve not had a vw before, I live this car and would very recommend Vertu to anyone.

Respuesta de Vertu Motors - Volkswagen Mansfield
Naglis and Brett was amazing! Naglis was knowledgeable and helped me find the perfect car! Thank you :)

Respuesta de Vertu Motors - Volkswagen Mansfield
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.