I initially visited to look at a used car but fell in love with a brand new white Golf Match, it suited my needs was comfortable and looked stunning 😊 this was the car for me. The process began, the... Ver más
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180 Loughborough Road, West Bridgford, NG2 7JB Nottingham, Nottinghamshire, GB
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I initially visited to look at a used car but fell in love with a brand new white Golf Match, it suited my needs was comfortable and looked stunning 😊 this was the car for me. The process began, the... Ver más
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Ryan Oliver dealt with us when we recently purchased VW Golf, from Nottingham South Vertu dealership. He was very helpful in helping us choose the right car for us. He was very professional, courteo... Ver más
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I spoke with Ryan Oliver at Vertu Motors on Thursday morning with my requirements for buying a VW ID4 GTX and he went the extra mile to have a car ready for me to collect on Tuesday! Also, Ryan... Ver más
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Really good experience buying a used VW T Cross from VERTU Nottingham South. Extremely good price on the new car and they took my old car in part exchange. Excellent sales person,Matt Recchia w... Ver más
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180 Loughborough Road, West Bridgford, NG2 7JB, Nottingham, Nottinghamshire, Reino Unido
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Steve was really helpful and was able to answer all my questions. The whole experience was seamless and I am very happy with my new car!

Respuesta de Vertu Motors - Volkswagen Nottingham South
Very professional. Kept me fully informed and the process was simple and Ryan the sales person explained everything to me.Nothing was too much trouble and I feel he went above and beyond to make buying a car a positive experience.

Respuesta de Vertu Motors - Volkswagen Nottingham South
Terrible customer service from the Service Team and Customer Service agent whom became verbally aggressive when I complained. Told various dubious things about the condition of my car, had it for 2 weeks and still not resolved a parking sensor! No Manager would come to the phone to deal with my complaint as they were all too busy with potential ‘new’ customers. The whole experience has left me feeling utterly applauded by their attitude! I’d recommend you find another VW dealer than risk their incompetence and arrogance

Respuesta de Vertu Motors - Volkswagen Nottingham South
When looking for a used car, Josh Barnes was very helpful, providing thorough knowledge of all of the models I was interested in. He took time to reply to my emails promptly and courteously and showed great patience when I visited the branch. He is an asset to the branch and VW. If visiting for a used car, ask for Josh.

Respuesta de Vertu Motors - Volkswagen Nottingham South
The process was easy from start to finish. Didn't have to book a test drive and come back, as we did that on the same day.
The salesperson was good to work with. Explained the process, options etc. and kept us informed all the way through.
Many thanks

Respuesta de Vertu Motors - Volkswagen Nottingham South
Evie's help went above and beyond throughtout the whole purchase. She kept me updated, was calm, professional and nothing felt too much to ask. She was fantastic, an asset to the buisness!

Respuesta de Vertu Motors - Volkswagen Nottingham South
Purchased a used Passat Estate to replace an aging Volvo V70. A couple of hiccups on the way - neither were the fault of Vertu - which David and Alex sorted for us. Thank you. Leaves us with a good feeling of the service we can expect in future.

Respuesta de Vertu Motors - Volkswagen Nottingham South
The experience of buying my new car was really good. I knew what I was looking for and Joshua was able to attend to my specific car needs especially with me being picky. The car is perfect and the communication and customer service I have had from Joshua and the Volkswagen team has been really good! Would definitely recommend

Respuesta de Vertu Motors - Volkswagen Nottingham South
Vertu staff were very customer focused to ensure i was getting the deal/car i was expecting.

Respuesta de Vertu Motors - Volkswagen Nottingham South
A delightful experience changing my vehicle for e new one under a PCP. Sales team and in particular Megan were so easy to deal with. Very responsive and friendly. Car hand over was ultra smooth and a pleasant one.

Respuesta de Vertu Motors - Volkswagen Nottingham South
Great second hand vehicle. Fair offer on part exchange. Worked hard to handle all the admin stuff so we could get the car fast enough.

Respuesta de Vertu Motors - Volkswagen Nottingham South
I’ve been buying my cars from Vertu VW in West Bridgford for the last 10 years. That fact alone says it all- I keep going back! David Rothwell from the sales team has sold me my last four cars and has delivered consistently excellent customer service. He explains everything clearly and ensures me a problem free sales transaction - every time! David is willing to go the extra mile - he is pleasant, friendly and knowledgable and I would not hesitate to recommend his expertise to other customers.

Respuesta de Vertu Motors - Volkswagen Nottingham South
We were given immediate attention when arriving at the show room (even though they weren't aware of my centralised booking).
Evie talked us through the options and we came to an acceptable arrangement regarding the part exchange of my existing car under the VW finance arrangement.
Evie subsequently kept me informed of progress (regarding delivery of the car) and the entire transaction was completed within 14 days.

Respuesta de Vertu Motors - Volkswagen Nottingham South
Paul was polite, and caring, he has an extensive product knowledge and took the time to explain everything. Nothing was too much trouble.

Respuesta de Vertu Motors - Volkswagen Nottingham South
Great selection of cars, salespeople listen to what you need and want

Respuesta de Vertu Motors - Volkswagen Nottingham South
Just brought a Brand New Polo, from VW Vertu Nottingham South. I had Megan dealing with me. All round positive experience, which was refreshing, being that my last two booked visits to a showroom elsewhere were really negative...

Respuesta de Vertu Motors - Volkswagen Nottingham South
Laurence was great to deal with.
I had a good test drive. He was helpful and efficient and did everything he said he would, regarding things like a full MOT and road tax and getting the car ready. I am reassured that I can go back to him with any teething problems.

Respuesta de Vertu Motors - Volkswagen Nottingham South
The complete experience from walking into the showroom 'window shopping' to driving home with my lovely new car was tailored to my needs perfectly by an excellent and perceptive car sales advisor. He went above and beyond what was required, to ensure I understood and felt at ease with all that was involved. My sincerest thanks.

Respuesta de Vertu Motors - Volkswagen Nottingham South
Saw the perfect used car online at Vertu Nottingham South and called them. From that moment on I received a superb level of service, particularly it was not possible for me to come and see the car in person. Steve Morgan could not do enough to assist me and provided excellent personalised videos of the car and took the time on the phone to furnish me with all the information I required and answer all my questions. He organised delivery of the car to my home and I was delighted. A first-class service all round from Vertu. I can highly recommend these guys.

Respuesta de Vertu Motors - Volkswagen Nottingham South
We purchased our new car recently from Vertu Volkswagen Nottingham South. Their sales advisor Evie Hendry and her manager Chris did an excellent job on helping us to find the best suitable new vehicle for our family. The process was very smooth and pleasant. Evie has been very professional and patient. Thank you Evie and Chris :) . A++++++ experience.

Respuesta de Vertu Motors - Volkswagen Nottingham South
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