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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Genuinly good product. Im not one to leave reviews. But i took a gamble on this as there wasn't many reviews. It's not going to give you giant lips, but it did give a significant difference to... Ver más

Valorada con 1 estrellas sobre 5

Far too slow to ship out. You are made to pay for priority processing, which they are happy to take your money even though they know full well they are having stock shortages (according to the reply... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

What an absolute waste of MONEY!!! No discount is worth this. LIES its rubbish it’s nothing more than an irritant that has the potential to cause serious infections. This product endorsed by young g... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Trying to cancel my subscription and because I do not have my original order confirmation I am unable to do so. Fairly sure this can’t be legal? I’ve searched high and low for my original email but it... Ver más

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

Vesperra is a beauty brand, creating confidence through natural enhancement.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

26 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Not received the item

Not received the item. Ordered 9 days ago. I paid £2.99 for "priority shipping"...had no choice, it's automatically charged. Messaged but no reply.

10 de febrero de 2025
Opinión espontánea
Logotipo de Vesperra Beauty

Respuesta de Vesperra Beauty

Hi Lan,

Thank you for taking the time to share your feedback, and I want to sincerely apologise for the delay in receiving your order, I have checked to see if we have any emails from Lan and we cant seem to see any, could you please reach out to us with your order number.

We recently experienced higher-than-expected demand for the Perfect Pout Kit, which led to a temporary stock shortage. This caused delays in fulfilling some orders, and we completely understand how frustrating this must have been.

Throughout this period, we’ve worked hard to keep customers updated via email and social media, and we’re happy to share that we’re now fully restocked. Our standard delivery time of 4-8 business days has been restored, and we’re committed to ensuring all future orders are shipped promptly.

We truly value your patience and support during this time. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly at contact@vesperra.com.

Thank you for giving Vesperra Beauty a chance, and we hope you love your Perfect Pout Kit as much as we do!

Kind regards,
Lily
Vesperra Beauty Customer Support

Valorada con 1 estrellas sobre 5

I have ordered this a week ago...

I ordered this a week ago, and it has not been delivered yet. There are no updates on the order, which very likely means it has not been dispatched yet.
This review will remain negative unless the company sends me my order or issues a refund.

9 de febrero de 2025
Opinión espontánea
Logotipo de Vesperra Beauty

Respuesta de Vesperra Beauty

Hi Malgorzata,

Thank you for taking the time to share your feedback, and I want to sincerely apologise for the delay in receiving your order.

We recently experienced higher-than-expected demand for the Perfect Pout Kit, which led to a temporary stock shortage. This caused delays in fulfilling some orders, and we completely understand how frustrating this must have been.

Throughout this period, we’ve worked hard to keep customers updated via email and social media, and we’re happy to share that we’re now fully restocked. Our standard delivery time of 4-8 business days has been restored, and we’re committed to ensuring all future orders are shipped promptly.

We truly value your patience and support during this time. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly at contact@vesperra.com.

Thank you for giving Vesperra Beauty a chance, and we hope you love your Perfect Pout Kit as much as we do!

Kind regards,
Lily
Vesperra Beauty Customer Support

Valorada con 1 estrellas sobre 5

Ridiculously slow to ship

Ridiculously slow to ship - ordered a week ago and it’s still not left the warehouse!
Not happy - if you have too many orders then shut the shop and for fill waiting customers.

3 de febrero de 2025
Opinión espontánea
Logotipo de Vesperra Beauty

Respuesta de Vesperra Beauty

Hi ELB,

Thank you for taking the time to share your feedback, and I want to sincerely apologise for the delay in receiving your order.

We recently experienced higher-than-expected demand for the Perfect Pout Kit, which led to a temporary stock shortage. This caused delays in fulfilling some orders, and we completely understand how frustrating this must have been.

Throughout this period, we’ve worked hard to keep customers updated via email and social media, and we’re happy to share that we’re now fully restocked. Our standard delivery time of 4-8 business days has been restored, and we’re committed to ensuring all future orders are shipped promptly.

We truly value your patience and support during this time. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly at contact@vesperra.com.

Thank you for giving Vesperra Beauty a chance, and we hope you love your Perfect Pout Kit as much as we do!

Kind regards,
Lily
Vesperra Beauty Customer Support

Valorada con 5 estrellas sobre 5

I ordered this because of the easiness…

I ordered this because of the easiness of it and the thought of having actual lip filler terrifies me. It’s so good to use and the instructions were incredibly simple to follow. I am going to carry on using it weekly as suggested. I absolutely love it! Thank you Vesperra Beauty!

1 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All round good product

All round good product.

For many years I have been conscious of how small my lips are (mainly upper lip) and considered botox injections. Then I came across this product and thought I would give it a try.

My overall goal isnt to have massive lips but it has given a significant difference to mine.

The microneedles for me are pain free. The hyaluronic acid really helps to hydrate and plump up my lips.

I am going to continue using this product every day. Plus it is at w very cost effective price compared to getting lip filler.

24 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Genuinly good product

Genuinly good product.
Im not one to leave reviews. But i took a gamble on this as there wasn't many reviews.

It's not going to give you giant lips, but it did give a significant difference to mine. The microneedles certainly help the hyaluronic acid get in there.

Hydrating and therefore plumping up your natural lip. Assuming continued safe use, it may well create larger fuller lips long term.

17 de enero de 2025
Opinión espontánea

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