VetChat Opiniones 

137
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Couldn't provide medication for assisting with dog with anxiety having nails cut. Essentially I paid $60 for guidance on how to cut dog's nail - all of which is easily searched online anyway. Oth... Ver más

Valorada con 5 estrellas sobre 5

My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... Ver más

Valorada con 5 estrellas sobre 5

I had some late-night concerns for my 10-month-old female dachshund who had gotten desexed 4 days prior and was experiencing some swelling. I called VetChat and was connected with a helpful and fr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My mischievous 2 year old Golden Retriever Maeve, ate some lily stamens out of the compost bucket in the evening so I rang VetChat for advice. Dr Lucy was so lovely and reassuring ,gave great advice a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Veterinario/a

Escrito por la empresa

Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of what’s happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,4

Todas las opiniones

(137)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding service & care

We have a young puppy that had had a very upset stomach for a number of days, which was concerning. Being regional it is not quick or easy to get in to a vet, particularly on a weekend. We were concerned early on a Sunday morning, found VetChat, and were able to speak with a vet within 5 minutes! It was incredibly helpful. The vet listened carefully to all our concerns, gave great advice, and there were follow up notes and check-ins with us following our consultation. Would 100% recommend VetChat.

21 de enero de 2024
Opinión espontánea
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Respuesta de VetChat

Hi Josh, thank you so much for your review! We always love hearing feedback. You know where we are if you and your pup need us again 🐾

Valorada con 5 estrellas sobre 5

It was so simple to get the advice at…

It was so simple to get the advice at 11 30 pm on a Saturday night prior to seeing the nurse at vsos. I followed there advice and had vitals checked by a nurse with no need to go further with seeing a vet. Service was fantastic and extremely professional. A great service

10 de febrero de 2024
Opinión espontánea
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Respuesta de VetChat

Hi Peter, thank you so much for your review! We always love hearing feedback. ❤️

Valorada con 5 estrellas sobre 5

Excellent Service-Thank You

Once I had filled in the appropriate forms and confirmed the service was part of our insurance premiums the rest was easy.
Dr Donohue was reassuring after she had viewed the photos and I had answered her questions.
We also appreciated the email containing the notes of our webmail conversation.

6 de febrero de 2024
Opinión espontánea
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Respuesta de VetChat

Hi Lorraine, thank you so much for your review! ❤️

Valorada con 4 estrellas sobre 5

Gave invaluable advise

Not having had issues with pets before, it was distressing that my 6 year dashound was having a great deal of difficulty standing or walking.As it was a public holiday, was unsure how to proceed.While reviewing his Pet Insurance policy , I noticed what appears to be a benefit to have free consults online.As an old aged pensioner, it is always important to safe a few dollars.Having connected to VetChat, and paying a fee, was given some great advice. Result, Mustard taken to emergency Vet hospital and was in surgery in less than 2 hours.Mustard is now home after two weeks in hospital, with instructions to avoid walking for several months. Mustard is becoming used to his restrictions and I truly thank VetChat for helping a distressed owner

27 de enero de 2024
Opinión espontánea
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Respuesta de VetChat

Hi Erick, thank you so much for your review! We always love hearing feedback. ❤️

Valorada con 5 estrellas sobre 5

VetChat is a quick, efficient and excellent value

VetChat provided a quick and efficient solution when I was feeling anxious about my dog’s symptoms late at night. The vet was knowledgeable and I felt instantly reassured. It was $40 for peace of mind and a good night’s sleep, definitely good value for money!

8 de febrero de 2024
Opinión espontánea
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Respuesta de VetChat

Hi Sacha, thank you so much for your review! We always love hearing feedback. Check out our VetChat plus option it may be a better option for if you have any issues in future ❤️

Valorada con 5 estrellas sobre 5

Quick response

Quick response, told us what we needed to do to keep our pet safe till we could get to a vet. Very good experience and would not hesitate again to contact Vetchat.
Awesome next day follow up to check in on our pets condition.

5 de febrero de 2024
Opinión espontánea
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Respuesta de VetChat

Hi Kyle, thank you so much for your review! ❤️

Valorada con 5 estrellas sobre 5

It made all the difference late at night.

It made all the difference late at night to have a reassuring professional giving you help and support. We live 100kms from the nearest vet so being able to give Gypsy relief from the pain for the night was a godsend. We got Gypsy to our vet first thing Sunday morning and she is now on the mend.Thank you all for the help and the follow up check ins it made a stressful time so much easier

3 de febrero de 2024
Opinión espontánea
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Respuesta de VetChat

Hi Jennifer, thank you so much for your review! We always love hearing feedback. You know where we are if you and Gypsy need us again ❤️

Valorada con 5 estrellas sobre 5

Great first-time experience with Vetchat

Very pleased with the short time it took to connect with Dr Abby who asked various questions about the situation with our 8 month old pup who had eaten quite a bit of chocolate. The advice given was very timely and reassuring. Thankfully everything turned out fine in the end and we didn't need to go to the emergency vet.

3 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent vet advice

Excellent vet advice, on the spot, with a written copy for future reference. Really thrilled with the service on a Saturday night!!! Thank you team.

20 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Vetchat

My dog was suddenly acting a bit strange one night.. It was a bit scary, obviously if he got worse or didn't get any better we would have to see a Vet but to know that I was texting one while I could keep an eye on him at home and try a few things before calling emergancy was very reassuring...

I didn't really know it was an option til I was looking up his Vet's contact details.

I spoke to a lovely vet and the follow up emails were appreciated. I will now not hesitate to use the chat service again.

(As someone else mentioned messages not coming through - try refreshing your chat page. I had to keep doing this to get replies to come through also..)

Thank you!

30 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first dealings with VetChat and am very impressed

My first dealings with VetChat and I have to say that I’m impressed. The response from sending my initial message through on VetChat to being linked to a veterinarian was within 2mins.
The veterinarian really put my mind at ease and gave clear instructions on how to help settle my furbabies itching and biting at his skin until I could get him to a vet for a one on one consult.
Even receiving a call and email from another vet to make sure everything was ok with my furbaby.

9 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank You!!!!

I have always received the best service from the vets at Vet Assist. I love that they do a follow up and I have always received really good advice. They are so kind and caring. Would highly recommend them. Just a shout out to say a big thank you to them

11 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service.

First time engaging with VetChat. Great platform and advice. My two cats had bowel concerns which was easily diagnosed by the vet I spoke with via video link. Script’s were emailed to me directly and were able to be filled at my local pharmacy. Which made things very convenient.
Super service and would highly recommend VetChat.

9 de enero de 2024
Opinión espontánea

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