Since it's inception years ago, Vetrec has always been on top of the latest and greatest in innovation. Their customer support is next level, prompt, and always resolves my issues. Most of the time th... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
VetRec's customer service is second to none. Has helped me shave hours off my daily medical record completion.
Vetrec is an amazing addition to my daily workflow. Not only are my medical notes easier/faster to create they are more accurate because every little thing we discussed is included. The support is unm... Ver más
Super helpful time saver as a busy veterinarian. Still needs some work but is constantly improving and customer service is very friendly and helpful 24/7.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
VetRec is an AI-powered veterinary assistant that streamlines clinical workflows by instantly generating highly accurate, fully customizable medical notes, reports, dental charts, and discharge instructions — all backed by 24/7 enterprise-grade customer support. It also transforms entire patient records, including handwritten notes, into clinically precise, workflow-ready summaries and transcribes phone calls into review-ready notes. VetRec is HIPAA and SOC 2 Type II-compliant and integrates seamlessly with both cloud-based and on-premise Practice Management Systems.
Información de contacto
1500 4th Avenue, 92108, Seattle, Estados Unidos
- +1 833 707 9644
- hello@vetrec.io
- vetrec.io
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick and constructive responses
Quick and constructive responses. Able to help on the spot.
VetRec's customer service is second to…
VetRec's customer service is second to none. Has helped me shave hours off my daily medical record completion.
customer service is always quick and…
customer service is always quick and very helpful.
Love this dictation software
Very reliable and very customizable. Very responsive customer service. This program has really sped up my record keeping as well as improved to quality of my notes.
The VetRec team has been helpful every…
The VetRec team has been helpful every time I have reached out for help- They are making my record keeping fast, acurate and more detailed than I had time to do before!
AI with human representatives that really saves you time writing records.
My company got VetRec for all clinicians and is now the only authorized AI to help us write records. I wasn't very enthusiastic of the change since I was using ScribbleVet well for my own records. I initially was having lots of issues with ScribbleVet to get it to give me the proper formatting and adjust the templates as I wanted them. Then, I got a message from the rep Jenny Steffens, who got me in contact with Paola Perez-Padilla, who has been a blessing! She took care of putting all my templates together, exactly the way I wanted them. She also has been teaching me who to use the tool better (how to properly record/dictate the records). Now, 95% of my records come out almost perfect (you know, it's still AI, so needs proofreading and adjustments if the recordings are not clear). I will recommend this AI assistant 100% WITH the help of one of their representatives, without their representatives (especially Paola) I would not have been able to make it work well. Their team is also super helpful and responsive, if Paola is not available to help me with an issue that comes up with a record, any of the other people of their team, jumps in, ready to help, and it's super fast. I did not experience that with ScribbleVet at all.
It’s been going well so far but the…
It’s been going well so far but the learning curve is steep
Friendly and knowledgeable staff!
Helps save time!
This is the most intuitive software I…
This is the most intuitive software I have used. The best part is it’s always growing and changing in real time!
Helps me cut time on my medical records…
Helps me cut time on my medical records so I have more time at home with my own four legged family!
IS THE BEST!!!!!!!
Life Changing AI Scribe
Since it's inception years ago, Vetrec has always been on top of the latest and greatest in innovation. Their customer support is next level, prompt, and always resolves my issues. Most of the time they know of an issue before I do and it's fixed by the time I realize it! I couldn't function without Vetrec in my life, it has saved me countless hours to where I can give my all to my patients and more importantly to my family. I don't stay late doing records, I'm always home on time and my records are thorough to where nothing is ever missed. If you haven't tried Vetrec you need to now. They trump all other platforms, which I've seen firsthand. They are the real superheroes of our industry!!
Overall works well, could use summary improvement
Vetrec overall does an adequate job of summarizing conversations, although sometimes adds verbage that is unnecessary and makes the summaries confusing
Makes record keeping so easy and allows…
Makes record keeping so easy and allows personalized templates.
Vetrec has saved me so much time…
Vetrec has saved me so much time writing my records and captures client communication so accurately, giving me confidence in how my records are documented.
Love it
Love it ! It saves me so much time on my medical records! Now I can focus on my patients 💕
Vetrec is amazing!
Vetrec is an amazing addition to my daily workflow. Not only are my medical notes easier/faster to create they are more accurate because every little thing we discussed is included. The support is unmatched in friendly, kind, competent collaboration to solve any glitches. I can't recommend enough!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








