Since it's inception years ago, Vetrec has always been on top of the latest and greatest in innovation. Their customer support is next level, prompt, and always resolves my issues. Most of the time th... Ver más
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Consulta las opiniones de los clientes
VetRec's customer service is second to none. Has helped me shave hours off my daily medical record completion.
Vetrec is an amazing addition to my daily workflow. Not only are my medical notes easier/faster to create they are more accurate because every little thing we discussed is included. The support is unm... Ver más
Super helpful time saver as a busy veterinarian. Still needs some work but is constantly improving and customer service is very friendly and helpful 24/7.
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Información sobre la empresa
Escrito por la empresa
VetRec is an AI-powered veterinary assistant that streamlines clinical workflows by instantly generating highly accurate, fully customizable medical notes, reports, dental charts, and discharge instructions — all backed by 24/7 enterprise-grade customer support. It also transforms entire patient records, including handwritten notes, into clinically precise, workflow-ready summaries and transcribes phone calls into review-ready notes. VetRec is HIPAA and SOC 2 Type II-compliant and integrates seamlessly with both cloud-based and on-premise Practice Management Systems.
Información de contacto
1500 4th Avenue, 92108, Seattle, Estados Unidos
- +1 833 707 9644
- hello@vetrec.io
- vetrec.io
4,7
Excelente
40 opiniones
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Ebony
Ebony was so helpful and fixed all of my concerns quickly. She was polite and did not make me feel inadequate for not being able to locate certain aspects of VetRec. Highly recommend, this software has been so helpful and efficient with loading of our patient's records.
14 de agosto de 2026
Opinión espontánea
Love the chat button!
Always quick and informative. ALWAYS handles the problem. So easy.
7 de agosto de 2026
Opinión espontánea
Helpful
Helpful, prompt response. Eager to help you become familiar with their program.
14 de julio de 2026
Opinión espontánea
Vetrec makes my life so much easier
Vetrec makes my life so much easier. No long spending hours after a shift logging communication. It truly makes my work day more efficient
13 de julio de 2026
Opinión espontánea
Love usint Vetrec
Love usint Vetrec! So easy to create your own templates. such a great way of taking accurate notes for medical records, and efficient!
11 de julio de 2026
Opinión espontánea
Great help in a timely fashion
Quick, cheerful and professional help within a reasonable time frame. They go the extra mile and are so helpful! Especially appreciated the banner announcing some delays in processing notes before I even had a chance to ask about it
8 de julio de 2026
Opinión espontánea
Helpful Team
I could not find a patient note. The team did everything that they could, looked through my other patients and had other team members help. Although they were not able to find it they were considerate, helpful, and tried to do something for me to make up for the inconvenience. Things like this happen but it is really nice to have a team to go to when they do.
16 de junio de 2026
Opinión espontánea
Reactivating Account
Staff was quick to respond and sort out the issue to get me up and running again. Great help!
16 de junio de 2026
Opinión espontánea
I have been using VetRec in my daily…
I have been using VetRec in my daily practice for a half of a year now and it saves me so much time typing up medical notes and communication notes.
11 de junio de 2026
Opinión espontánea
Accurate and efficient
VetRec makes logging communication efficient and accurate. It improves my medical records and saves me time!
11 de junio de 2026
Opinión espontánea
Conversation summaries
The conversation recording and summary is especially helpful, customizable, and saves me so much time on clinics.
11 de junio de 2026
Opinión espontánea
Excellent at recording my comms which…
Excellent at recording my comms which saves me so much time
11 de junio de 2026
Opinión espontánea
Jenny was very receptive to our team's…
Jenny was very receptive to our team's comments and worked well with our schedule and busy ER floor. Vetrec is doing a great job of constantly developing improvements based on the feedback provided.
24 de marzo de 2026
Opinión espontánea
Always improving, super helpful, time saver!
Super helpful time saver as a busy veterinarian. Still needs some work but is constantly improving and customer service is very friendly and helpful 24/7.
4 de mayo de 2026
Opinión espontánea
Respuesta de VetRec
Thank you, Amanda! We love hearing that VetRec is saving you time, and we hear you that there's still work to do — that feedback is exactly what keeps us shipping improvements. We are glad to know the support team has been there for you whenever you need them.
Outstanding service and team
VetRec was our first choice as we launched our company and as they were building theirs; the support, and the willingness to add features that we needed was unmatched.
1 de mayo de 2026
Opinión espontánea
Respuesta de VetRec
Thank you, Jeffrey! It means a lot that you trusted us early on, and building alongside you and your team has been a real privilege. Excited to keep growing together.
I just love VetRec
I just love VetRec! It's hard to pick a favorite aspect, but the Records Recap in which 1000 pages of previous records are summarized in just a couple of minutes is most definitely a winner. This saves me ages, and I can ask VetRec specific questions, like 'When did this dog last get a steroid?' and get an immediate, detailed, answer. I also love the customized communications summaries, with everything I need to know efficiently and accurately captured.
12 de abril de 2026
Opinión espontánea
Respuesta de VetRec
Thank you, Audrey! Records Recap is one of our favorites too — getting a clear answer out of 1,000 pages in minutes is genuinely magical. Thrilled the communication summaries are landing well for you, too. Thanks for being part of the VetRec community!
VetRec is the real deal…excellence in AI Assistance, Customer Support and Excel to levels that surpass our expectations.
Great things a wonderful experience
9 de abril de 2026
Opinión espontánea
Respuesta de VetRec
Thank you, Richard! Reviews like this are why the team does what they do. Grateful to have you with us, and we'll keep raising the bar.
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