Vetster Opiniones 

2976
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The convenience and ability to get medical advice after hours. Offers a peace mind to know what to do until veterinary offices are open. Access to an appointment was easy as well. I was able to speak... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I live in a little town in Japan, and it's not easy to get a vet that knows about pet birds. Thanks to Vetster I was able to get advice from a vet that has an amazing resume in this specialty.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The experience was great, the vet we saw was kind and gave us great medical treatment for our pug and will even be doing a follow up in a few weeks.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Vetster is an amazing service and Dr. James is a wonderful vet!!! My cat had a medical need that required immediate assessment...I was able to book a same day appointment, sign up for Vetster, and fil... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Veterinario/a
  2. también en la categoría
  3. Farmacia veterinaria
  4. Hospital veterinario
  5. Servicio veterinario de emergencia

Sobre Vetster

Escrito por la empresa




Vetster offers 24/7 on demand, online veterinary appointments anytime, anywhere.

descriptive text

We know there’s nao such thing as a simple vet visit. Car rides, waiting rooms, and unfamiliar people can be stressful for your pet. Plus busy schedules, limited availability, and the uncertainty of your bill can be a source of anxiety for you. With Vetster, there’s no more waiting or guessing.

Select a time convenient for you and video chat with a Vetster veterinarian from the comfort of your home, while travelling, or at work. Choose from thousands of licensed veterinarians based on their specialty, location, or availability and see their flat-rate fee upfront. For emergencies, check ups, prescriptions*, and everything in between, take control of your pet’s health anytime, anywhere with Vetster.

Get Vetster

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(2976)

942 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Have used another online vet…

Have used another online vet previously. After waiting nearly a week to receive the prescription our dog needed, we decided to try Vetster. The vet was super helpful and got us the prescription our dog needed immediately. Would highly recommend if you are looking for an online vet with exceptional service.

10 de julio de 2026
Opinión espontánea
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Respuesta de Vetster

Hi Phoenix,

We're so happy to hear that Vetster provided the immediate care your dog needed! Thank you for recommending us; we truly appreciate your kind words.

Valorada con 1 estrellas sobre 5

I was a first- and last-time customer…

I was a first- and last-time customer 6/2/26, i paid for the visit upfront like they make you. My dog was having bladder infection symptoms. The vet came on the line & asked what state is was in, i was not in the same state as her. She did tell me she could not prescribe anything if needed and i would not be getting my paid visit back. She continued and told me general information about bladder infections in dogs, she said i should be seen in my regular vet office. Maybe put that on the main page when making the appointment “if the doctor is not in the same state, for medication can't be sent to a pharmacy if needed “, I would have not done the visit with her. It was a waste of my time and hers. The next day i made a appointment at my dogs regular vet office and she did indeed have a bladder inf and medication prescribed. I contacted customer service to ask for my money back $102. They declined this, saying that the doctor gave me information about bladder infections (in general). Since i had paid for the visit up front like they make you, i could not cancel the appointment after she told me she was in a different state & could not prescribe antibiotics. I will never use this site again, waste of time and waste of my money. Beware if you live out of state and possibly getting antibiotics for a bladder infection, etc.

2 de junio de 2026
Opinión espontánea
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Respuesta de Vetster

Hi Robin, we're sorry your visit didn't go how you'd hoped. That is not the experience we want for anyone when there pet is unwell. We'd like to look more into what happened and where things went wrong. Please reach our team through live chat on our site or at support@vetster.com so we can get some more information from you. Hope your dog is feeling better!

Valorada con 5 estrellas sobre 5

Great caring service

Great caring service, always puts me at ease.

2 de julio de 2026
Opinión espontánea
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Respuesta de Vetster

Hi Amy,

We're so glad we can you at ease! Thank you for sharing!

Valorada con 1 estrellas sobre 5

the vet does not show up

At least half the time the vet does not show up for the appointment, and I am left to sit for ten minutes before they say oh sorry your vet didn't show. Why do they make appointmens with vets who aren't going to show up? I wouldn't be here except my pet is very sick and it SHOULD be faster than driving to my own vet, but it is NOT. VERY unhappy with the noshows when I could have done something else.

30 de junio de 2026
Opinión espontánea
Logotipo de Vetster

Respuesta de Vetster

We're sorry this happened, especially with your pet sick. There are a number of reasons why a vet may be unexpectedly unavailable, and we'd like to look into what happened on your end and get you rescheduled with someone else.
Please reach out to our team using the live chat on vetster.com or email support@vetster.com so we can help asap!

Valorada con 5 estrellas sobre 5

Super helpful and competent.

Super helpful and competent.

30 de junio de 2026
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Respuesta de Vetster

Hi Terry,

We're so happy to hear that you found Vetster to be super helpful and competent. Thank you for sharing your positive experience!

Valorada con 5 estrellas sobre 5

Dr Perry was very helpful and answered…

Dr Perry was very helpful and answered all of our questions

29 de junio de 2026
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Respuesta de Vetster

Hi Joanna,

It's great to hear that your appointment was helpful and that all of your questions were answered. Thank you for sharing your positive experience with Vetster!

Valorada con 5 estrellas sobre 5

Quick, professional and so helpful

No waiting, appointment started exactly at time booked. Clear and professional review of our dog’s issue.

29 de junio de 2026
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Respuesta de Vetster

Thanks Ashley,

We're so happy to hear that your appointment started on time and that our review of your dog's issue was clear and professional. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Dr. Aboubaker Bouzid

Dr. Aboubaker Bouzid was able to understand the issue and the solution quickly. This was a refreshing appointment with an experienced, confident veterinary doctor.

29 de junio de 2026
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Respuesta de Vetster

Thanks John,

We're so pleased to hear that your appointment was refreshing and that Dr. Bouzid understood the issue and solution. It's great to know you had such a positive experience!

Valorada con 5 estrellas sobre 5

So easy and available

So easy and available. Of course, Boston was grateful the vet came to him.

29 de junio de 2026
Logotipo de Vetster

Respuesta de Vetster

Hi Lana,

We're glad Boston had a great virtual appointment! Thank you for sharing!

Valorada con 5 estrellas sobre 5

Wow...

I had no idea getting vet appointments could be so convenient and stress free for my cat.

28 de junio de 2026
Logotipo de Vetster

Respuesta de Vetster

Hi Angie,

We're so happy to hear that your cat's Vetster appointment was convenient and stress-free! We appreciate your kind words.

Valorada con 5 estrellas sobre 5

Easy and thorough experience

Easy and thorough experience, with a fast and friendly Vet

28 de junio de 2026
Logotipo de Vetster

Respuesta de Vetster

Thank you Lisa,

It's great to hear you had such an easy and thorough experience with one of our Vetster vets! Thank you for sharing your positive feedback.

Valorada con 5 estrellas sobre 5

Dr Ogilby is Amazing

Dr. Ogilby was amazing!!!

28 de junio de 2026
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Respuesta de Vetster

Thanks Dana,

Thank you for your wonderful feedback! We are so happy to hear that you had such a positive experience with Dr. Ogilby.

Valorada con 5 estrellas sobre 5

Ease of use understanding and…

Ease of use understanding and companionate vets

27 de junio de 2026
Logotipo de Vetster

Respuesta de Vetster

Thanks Jaime,

We're so happy to hear that you found Vetster easy to use and that our vets were compassionate. Thank you for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Friendly

He was very quick, professional and friendly.

27 de junio de 2026
Logotipo de Vetster

Respuesta de Vetster

Hi Caytee, thanks for sharing!

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