Victorysweep Opiniones 10

TrustScore: 2.5 sobre 5

2,5

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2,5

Malo

TrustScore: 2.5 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 12% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

WARNING DO NOT PLAY HERE

Do not play this site it is a scam they will not pay you if you have paid to play this site call your bank to get your money back dispute every charge you made with this site and also this site will be getting shut down very soon so please do not even make a account on this site STAY AWAY

13 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

AVOID

On May 25, 2026, I purchased a $19.99 GC package and won 606sc on one of my favorite games. I verified my account (drivers license, proof of payment, email, and phone), when my account read “VERIFICATION PROGRESS: 100%” I was able to submit my redemption request for $600.

I immediately received confirmation of redemption request and a request for my utility bill for address verification. I sent my electricity bill. I then received an email confirming they had received my electric bill but the email went on to require additional documentation matching my 2020 address (same state) which is listed on my drivers license. I explained that I no longer lived there and asked what alternative documents would be accepted.
(Legitimate Sweepstakes Casinos will have me double down on my residency verification by providing a bank statement, as they want to verify current residential address for 1099’s and such)

Over the following two weeks, I contacted support to determine which secondary documentation they would need to verify my home address. They responded only once and said my case was under review and that my explanation regarding the address discrepancy had been forwarded to the appropriate team and they “were reviewing what alternative documentation, if any, could be accepted.”

And then they ghosted.

During this entire ordeal, the only issue ever discussed was address verification.

My redemption remained visible in my account the entire time and was listed as “Withdrawal: Pledged.” My account also remained active. However, while my redeem was pending, my gameplay history disappeared from my transaction records, leaving only my deposit and pledged withdrawal visible.
(I have screen recordings of my account, gameplay, and transactions before they vanished)

On June 12, 2026 after patiently awaiting further instructions for address verification, I instead received a redemption denial instructing me to resubmit or contact support, immediately followed by a separate email with an account closure notice.
The reason given was not address verification. Instead, the email listed “verified instances of unacceptable gameplay and/or unauthorized software use” had been detected.

I strongly dispute that conclusion (with every fiber of my being).

I did not use a VPN, automation software, bots, scripts, remote desktop software, or any other unauthorized tools. I played normally from my personal iPhone in the same manner that I always have at all other online sweepstakes casinos. I play everywhere, and anywhere, at least once, (obviously).

What concerns me most is that at no point was I told that gameplay or software usage was under investigation. The only communication from support was focused on address verification. The final reason for denial appeared only after weeks of my attempts to determine which secondary address documentation they would accept, while they required me to prove residency of a 2020 home and expected it to simultaneously be currently dated.

Another detail that raised concerns for me is that the account closure email was co-signed by the “Game Day Zone Compliance Team” despite being a Victory Sweep account. Earlier this year, I also had a redemption denied (although I wasn’t refunded and my account was left open) at Game Day Zone. In addition, both sites used similar UI, including transactional phrase: “Withdraw ‘with7’:” (That ominous “7” I should have known from the start that they were related somehow.)

To Victory Sweep’s credit, my original $19.99 purchase was refunded after my account was closed. However, my $600 redemption was denied and my account was permanently closed.

I would’ve been happy with a capped redeem, or if they paid out in installments.
I could have humbly accepted a denial based on their sheer lack of determination/utter failure to verify my residential address and unwillingness to respond to my inquiries. I would have happily spent months trying to satisfy their paper trail while they could have eventually compiled enough funds to award my redemption.
But instead they chose to blanket statement ban me based on inaccurate, absurd, accusations.
So, now I feel I’m duty bound to fellow players to leave this review, so they can avoid being rugged.

12 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Definitely a scam

Definitely a scam. This is the first time I’ve played on a sweepstakes site and have not been able to verify my email. I sent the link to my email. I opened it and when I push it, it automatically sends to save under my documents and never verifies the email through the website. Pathetic they gotta go to these routes to make money scamming people out of their harder and money they should be locked up

10 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really felt taken care of with Victory Sweep!

Really felt taken care of with Victory Sweep! TONS of fun games, great promos, and customer service was *quick* to respond with just what I needed to know.

Payout process seemed reasonable to me idk what these other people were talking about, as they were upfront in their email to me about it when I went to redeem. A++!

21 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had a very frustrating experience…

I had a very frustrating experience with this app. I submitted a $100 redemption request, but my account was suddenly blocked with a message claiming I was located in a restricted country—which is completely incorrect. If that were true, I wouldn’t have been able to access or play on the platform in the first place. I’ve reached out to customer support twice and have not received any response, which is extremely disappointing. The lack of communication and transparency is concerning, especially when it involves pending funds. If this issue is not resolved soon, I will be filing a complaint with the Better Business Bureau. I strongly urge the company to improve its support response time and provide clear, accurate information to users

28 de abril de 2026
Opinión espontánea
Logotipo de Victorysweep

Respuesta de Victorysweep

We sincerely apologize for the frustration and confusion regarding your account and redemption request. In some cases, accounts may be temporarily flagged for additional verification or location review as part of our compliance and security procedures.

We also apologize for the delay in communication, as this is not the experience we want our players to have. Please contact us directly at support@victorysweep.com with your username and account email so our team can review your case and provide an update as quickly as possible.

Additionally, I have already submitted a request internally for your information so we can help have your issue reviewed and resolved as soon as possible.

We appreciate your feedback and the opportunity to make this right.

Valorada con 1 estrellas sobre 5

If I could rate NO STARS I would

If I could rate NO STARS I would. My husband played with them 20$/50$ SC . Redeemed twice , 100$ each. Woke up this morning and they’re cancelled , his account is closed and best yet , CAN’T CONTACT SUPPORT!!!! DO NOT PLAY!!!!!! This is the first scam one we have ran into. :///

27 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

definitely a scam

definitely a scam. you can't contact support because it doesn't let you.

just played jewel boom got my initial 10 bucks up to $150 played jewel boom and wagered over $400 SC and never reached the bonus round. at 1 dollar spins that's over 400 spins

be for real lol

plus all the other classic signs of a scam are there. like you're winning and then the page freezes and on reboot all your progress is gone. stupid

oh and wheen I did try to redeem there was no way to do so. 100% scam

what a bunch of lames

27 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This place is a scam

This place is a scam.
Games are fine and layout is decent but they do not pay. They are 100% a fraudulent place. They will tell you redemptions take 24 hours and then 48 hours and then after that time frame they just simply ignore you. Do not fall victim!

21 de abril de 2026
Opinión espontánea

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