Viking Optical Centres Opiniones 

632
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just needed a rubber eyecup for my bins, exactly the right one delivered. The people I spoke to were friendly and knowledgeable. Would totally recommend Viking optical LTD. When I need anything else... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant service. Filled in the form, sent binoculars in, 1 week later I had a phone call with a quote for the clean and repair. All the work done and binoculars returned as good as new... Ver más

Valorada con 5 estrellas sobre 5

I sent my Celestron Skymaster binoculars to Viking for repair. I was told to begin with by Edward the cost of the repair and the postage back and this is what was charged with no hidden extras. I wou... Ver más

Valorada con 5 estrellas sobre 5

Outstanding customer service - I lost one of the lens caps on my 8x42 binoculars so contacted Viking Optical. They replaced it free of charge. I contacted them on a friday 10 minutes before they clos... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista óptico
  2. Tienda de binoculares
  3. Tienda de telescopios

Escrito por la empresa

Viking Optical Centres are a leading independent retailer of optical equipment for over 30 years, with shop locations in Halesworth and Edinburgh. Offering brands such as Leica, Swarovski, Nikon and Zeiss to name just a few.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

632 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(632)

75 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Awesome repairs service

Lost an important part of my binoculars and the repairs service found me a spare part and shipped it within days. Awesome service highly recommended.

8 de noviembre de 2024
Opinión espontánea
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Respuesta de Viking Optical Centres

Thank you for your review and please accept our apologies for the delay responding! Kind regards, the Viking team.

Valorada con 5 estrellas sobre 5

"I can see clearly now..."

I had the opportunity to look through several of the Viking Range of binoculars at the Montrose Wetland Basin visitor centre. I was ASTOUNDED at how much clearer the image was when compared with my old Bushnell binoculars, and also the range of distance that could be viewed clearly, especially the short range clarity. Unfortunately, the price ranges were beyond my pocket. I looked at the Viking website the next day and saw a "well-worn" pair of Viking ED-S binoculars on sale (possibly a "trade-in?")...for £50! They were missing the covers for the objective lenses and the mounting point, but that didn't bother me. They duly arrived and were perfect for my needs; I've subsequently managed to source a pair of objective lens covers for £7.

19 de octubre de 2024
Valorada con 5 estrellas sobre 5

Prompt delivery and good price

Binoculars ordered in the afternoon and arrived well packaged the next day, using an informative courier service. Top class service and a competitive price.

15 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Binocular monopod help

I was looking for a monopod stand for my daughters binoculars. This was to be a surprise present but we live far apart and I couldn't remember the model of her binoculars or even the make. A chance call with Viking got things moving and a second call confirmed model number of the binoculars, availability of necessary components and confirmed suitability. Delivery was very prompt, packaging secure and the whole process extremely easy.
Why would you go anywhere else?

16 de octubre de 2024
Valorada con 5 estrellas sobre 5

Binocular problem

After explaining the problem I was asked to provide photographs so the technician could advise on the course of action. The service received was swift, polite and accurate. I will certainly use Viking again for any future optical problems as they provide an excellent service.

14 de octubre de 2024
Opinión espontánea
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Respuesta de Viking Optical Centres

Thank you for leaving a review for our repair department and please accept our apologies for the delay responding! Kind regards, the Viking team.

Valorada con 5 estrellas sobre 5

Kowa TSN 883 repair and service.

After 14 years of salt air, sand blow, rain and shine on the Lincolnshire coast, plus severe damage to the sun/rain shade and objective lens holder and the inability to focus to infinity I decided it was time to send my Kowa TSN 883 scope and eyepiece to Viking Optical for some TLC. After three weeks I now have it back and it is literally 'as new'. Literally! Stevie has completed the repairs and service to a very high standard and Edward's communication has been first class. All this was done for a very reasonable price.
I cannot rate the experience highly enough.

9 de octubre de 2024
Opinión espontánea
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Respuesta de Viking Optical Centres

Thank you for leaving a review! We're pleased that you were happy with the service and quality of work that you received from our repair team; specifically Stevie and Edward. We hope you continue to enjoy using your serviced scope. Kind regards, the Viking team.

Valorada con 5 estrellas sobre 5

Fabulous service

This is, I think, the third time my wife and I have used the Viking repair service for our binoculars and telescope. On each occasion the service has been superb from the initial telephone conversations explaining the problems to Edward to the quality and speed of the repairs. A genuinely first-class operation.

8 de octubre de 2024
Opinión espontánea
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Respuesta de Viking Optical Centres

Thank you for leaving a review! We're pleased that you were happy with the service received from our repair team. Kind regards, the Viking team.

Valorada con 5 estrellas sobre 5

Fast and efficient service

Thankyou for your fast an efficient service. Called Austria and the person knew immediately what part i required. The parts arrived two days later and included two additional spares. Few birdwatching days were lost. Thankyou so much

20 de agosto de 2024
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Respuesta de Viking Optical Centres

Thank you so much your review. It's good to hear that you were pleased with the service you received. Kind regards, the Viking team.

Valorada con 5 estrellas sobre 5

Binocular warranty repair…

My binoculars were repaired under warranty no hassle at all. I was able to take them to RSPB shop who sent them to Viking for me and I was able to elect that they be returned there for my collection once repaired.
Viking contacted me with an update once the binoculars had been examined. I was able to collect the repaired binoculars when it was convenient. Excellent service.

16 de septiembre de 2024
Opinión espontánea
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Respuesta de Viking Optical Centres

Thank you for leaving a review! We're pleased that you were happy with the service and quality of work. We hope you continue to enjoy using your binocular. Kind regards, the Viking team.

Valorada con 4 estrellas sobre 5

As you should expect

I ordered and paid for the binoculars and they arrived as described and on time. Their sales department did not respond to an email query.

14 de agosto de 2024
Valorada con 5 estrellas sobre 5

Excellent attention to getting it right

I needed just a replacement cap for my Kowa scope. The effort the staff put in to make sure I got the right one was exceptional. It’s a part that only costs £6 but they treated me as if I was buying the most expensive equipment in the shop. Part arrived in 2 days and is perfect.

4 de septiembre de 2024
Opinión espontánea
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Respuesta de Viking Optical Centres

Thank you so much your review. It's good to hear that you were pleased with the service from our repair team. Kind regards, the Viking team.

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