Vincent Burch Mortgage Services Opiniones 525

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Vincent Burch handled our remortgage recently for our home. Excellent service and communication. Very happy to help and understand when we needed to change the details a number of times. Would highly... Ver más

Valorada con 5 estrellas sobre 5

Andrew and Darren have tried their best and finally successful mortgage approval was achieved despite the war broke out in the Middle East and several lenders withdrew the good rates. There are other... Ver más

Valorada con 5 estrellas sobre 5

Incredible service.im gobsmacked how quick these people were in producing my mortgage offer letter. Thanks you very much Matthew.

Valorada con 5 estrellas sobre 5

Richard and the team were fantastic and gave clear information and advice throughout the process. They were there to support whenever I needed them. Many thanks

Información sobre la empresa

  1. Corredor hipotecario

Sobre Vincent Burch Mortgage Services

Escrito por la empresa

Vincent Burch Mortgage Services has a team of friendly, enthusiastic mortgage advisers. Our dedicated team cover the whole country, largely from our Norwich office, though we also have individuals based in London and the South East.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

525 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Thank you to Andrew and Karen for all…

Thank you to Andrew and Karen for all your help. They made things really easy and always happy to help answer any questions I had. Really professional and friendly service. Would recommend.

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience - thank you Andrew and Karen!

Our mortgage adviser Andrew was fantastic, supporting us throughout our mortgage application. He helped make sure that we got the right product and helped navigate the sometimes misleading lender fees. Everything was done quickly and easily, and communication was really easy via email. Andrew, Karen and the team made things really easy and we were always on hand to answer any questions. Andrew also referred us to Mark, who help support with insurance needs, which was really useful.
Really friendly service and everyone took their time to make sure we understood what was best for us.
A huge thank you again to Andrew, Karen and the team for all their help. Look forward to working with them again in the future.

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent professional service

Fantastic service from the company, very quick for responses and email correspondence. Great advice from Andrew Bowles (mortgage) Karen and Morgan. Mark was very helpful with all protection related enquiries.

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a top-notch experience with…

I had a top-notch experience with Vincent Burch Ltd. Janice Buttinger was exceptional. she replied very quickly, provided detailed guidance on everything I needed, and kept me fully up to date throughout the process. Even after the mortgage offer was issued, she confirmed she would liaise with my solicitor and remain in touch until completion. This level of service, combined with the professionalism of the rest of the Vincent Burch team, made the entire process smooth and stress-free. Highly recommended.

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Richard Poll and Jonathan Kirkup

Richard Poll is an amazing man - from the first moment we met him to completion he was by our side, guiding and advising us and he made our mortgage process so quick and easy - no questions were ever silly to him. I would definitely recommend him if you have no idea what to do - he will get it sorted for you.

Jonathan Kirkup was our life insurance advisor and he was brilliant. He talked through all the options and guided us to make the right decision. I would also definitely recommend him as he made the whole process easy and incorporated it into our mortgage.

Thank you to the both of them for making our once unachievable dream become a reality of buying our forever home!!!

13 de marzo de 2026
Valorada con 5 estrellas sobre 5

A smooth first time buyer experience

Charley and Ellen were really helpful throughout our house buying process. This was our first house, and I'm self-employed, but they managed to find a great deal for us and even improved the offer when the interest rates fell slightly.

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Martin recommended several buy to let re-mortgage options that suited my needs. He was always quick to respond to emails and phone calls and happy to answer any questions along the way.
Both Martin and Janice kept me updated throughout the process. We did have a small hiccup with the survey (through no fault of the broker), but everything was handled smoothly and we still managed to complete in less than two months.
Really pleased with how it all went and I’d definitely recommend them.

6 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Truly amazing services!

Truly amazing and professional service from start to finish. I cannot thank them enough for their dedication and positive attitude. Andrew Bowles and Karen Reynolds were so patient and knowledgeable. I really admire their professional efforts!

3 de marzo de 2026
Valorada con 5 estrellas sobre 5

Couldn’t be happier

Vincent Burch Mortgage Services provided an outstanding service from start to finish. In particular Andrew Bowles who was professional, responsive & incredibly knowledgeable, he made the entire mortgage process smooth & stress free. I felt fully supported at every stage & couldn’t be happier with the outcome.
Highly recommended

27 de febrero de 2026
Valorada con 5 estrellas sobre 5

We have used Karen at Vincent Burch…

We have used Karen at Vincent Burch twice now and the service has been second to none!

They have a large database of lenders and always find the best one to suit you.

Very helpful, professional and to the point.

We will definitely use this company again on our next investment.

27 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was after a remortgage (£80k) for a…

I was after a remortgage (£80k) for a buy to let property through a limited company.
They took details and advised they would get back to me. Had me waiting for over a week and then when I got back in touch with them, I was advised that they couldn’t get a mortgage for me.
Either they are not a very good “specialist mortgage broker” that can’t even find a single mortgage offer or, even worse, they couldn’t be bothered so they just lied to me. If they couldn’t be bothered and it just wasn’t worth their time, the truth would have been better instead of making me think it was not possible. Luckily I spoke to an actual specialist mortgage broker and they are sorting it out with no issues.

Whichever way it was, for being useless or for lies, Vincent Birch deserve 1 star.

26 de febrero de 2026
Opinión espontánea
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Respuesta de Vincent Burch Mortgage Services

Good Afternoon,

When we received your review, we immediately contacted you by telephone. I would like to thank you taking the time to speak with me regarding this matter - it was genuinely appreciated.

As covered during our call, we apologise for the service you received from Vincent Burch Ltd. It certainly wasn’t up to the usual high standards we set ourselves, which are reflected in the vast majority of our positive Trustpilot reviews - We would never knowingly ignore a valued client.

Regarding the value of the mortgage you were seeking being a factor in our decision-making process, I can assure you this was not the case. Due to the way we treat income from the lender and structure our fees, sufficient income would have been generated, had the mortgage completed.

On this occasion, unfortunately there was a breakdown in communication from our end, and we did not respond to you in a timely manner. For this we wholeheartedly apologise.

Again, we would like to thank you for speaking to us regarding this matter, and we wish you all the best with your future endeavours.

Valorada con 5 estrellas sobre 5

Stress-Free Mortgage Process with a Fantastic Team

Vincent Burch Mortgage Services were excellent to deal with from start to finish. The entire team were approachable, knowledgeable, and consistently quick to respond, which made the whole process feel straightforward and well managed. It was reassuring to know you could reach out to anyone at any point and receive clear, helpful guidance. They took a lot of the stress out of what can be a complex process, and I would highly recommend them for professional and reliable mortgage advice.

21 de enero de 2026
Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Connor and Janice were professional, responsive, and very helpful throughout the whole process. Communication was always clear and timely. Even when I chose not to proceed, the team remained supportive and understanding. Highly recommended, and I will definitely use them again in the future.

12 de febrero de 2026

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